Does not save a new credit card

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• the system does not accept my new credit card?

  Hello

  the system does not accept my new credit card? Pls help...

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• AutoFill does not accept a new credit card

  I have a new credit card and want to add it to the Panel of credit card in the Safari AutoFill.  When I click on 'Add' in Safari > Preferences > edit credit card AutoFill, a small window pops up and I get the name I want to give to the card.

  Then, the only option is to click on 'Done '.  At this point, the Panel disappears and no card is added; or a window pop up asking for credit card number and the deadline etc.

  What I am doing wrong?

  Hello

  Make sure that OS X is updated. Your profile says your Mac works v10.11.2.

  Open the App Store, and then select the updates menu.

  Lates El Capitan version is v10.11.6.

  Then try to add a new card in Safari > Preferences > AutoFill.

• I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem

  I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details.  This could be a problem

  Hello Ann,.

  If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• iTunes account link does not open to change credit card

  Hi, I'm stuck.  I've been using paypal to buy my iTunes, now I get a message that I have an expired credit card but I can't open the link account to go and see what happens... nothing happens, just of sits and does nothing... when I was on via iPad says I should do by computer which is where it does not open... I am trying to download a book I just wrote, won't let me go any further and I'm about to go to the Kindle and forget it... ideas anyone?

  ".. When I got says iPad that I had to do it by computer, i.e. where it does not open... »

  Make sure your iMac software is up-to-date, OS X and iTunes.

  Open system preferences > App Store, then click on: check now.

• Firefox does not display the printable credit card statements

  I get paperless credit card statements and I always print a summary of one page of the statement. I access my credit account and select view/print statement. It appears in PDF format, but Firefox shows just a blank page. There is no error dialog box. If I followed the same procedure using Internet Explorer, it works very well. This happens with my Visa and Discover cards. My current version of Firefox is 28.0. The operating system is XP and this is the current version with all updates installed. Sites secured for two credit cards work fine. I can view my statements OK, but cannot view the printable version of the statements. Why do IE, but not Firefox?

  Dave W

  Hello

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  
  Note: This will make you lose all the Extensions and preferences.

  • Sites Web open is not recorded in less than 25 versions of Firefox.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  But it also might make you Windows xp support has ended. But try this first.

  This solve your problems? Please report to us!

  Thank you.

• Save the new credit card

  My subscription has expired and I tried to change my credit card information. However, I could not find where to change the CC number.

  

  If I click on the red box link, I have this page (I am from the Russia)

  

  How can I change my CC number in my profile?

  Please contact the billing directly via https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

  Concerning

  Stéphane

• WMP does not save my new downloads after that I play more, what happened

  I download a song and read it in WMP, it adds to the library then next time I open it, it went.  I find the song, I fix me by recently added, I even tried changing the location of the file, and then play again, but he won't stay in the library.  The only way I can keep the song in WMP at all is if I put it in a playlist, but even so it still isn't in the library.  Any suggestions?

  Hello

  Thanks to Community Microsoft can help you with your concern for Windows!

  1. You are able to locate the downloaded file on the computer other than the Windows Media Player library?
  2. The question is limited to a file of the song? What is the file format of the downloaded file?

  Method 1: You can run the utility for troubleshooting the Windows Media Player library & check if the problem persists.

  Open the troubleshooter in the Windows Media Player library

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

  Method 2:

  Library of Windows media player may be corrupted. I suggest you to rebuild the Windows media player library. Follow these steps.

  1. exit Windows Media Player.

  2. Click Start, type %LOCALAPPDATA%\Microsoft\Media Player in the search box and press ENTER.

  3. Select all the files in the folder, and then click delete on the file menu.

  Note: you don't have to remove the folders that are in this folder.

  4. restart Windows Media Player.

  Note: Windows Media Player automatically rebuilds the database.

  If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:

  1. exit Windows Media Player.

  2. Click Start, type %LOCALAPPDATA%\Microsoft in the search box and press ENTER.

  3 select the folder Media Player, and then click delete on the file menu.

  4. restart Windows Media Player.

  Note: Windows Media Player automatically rebuilds the database.

  You can consult the following link:

  The Windows Media Player library: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/Windows-Media-Player-library-frequently-asked-questions

  It will be useful.

  If the problem persists, or you have concerns related to Windows please keep us informed.

  We will be happy to help you!

• Alienware Aurora r4 does not start with new graphics card.

  Hey,.

  I have an alienware aurora end of 2012 I believe.

  I currently have a series of 6800 AMD raedon graphics card, processor 3930 r9 k i7 and 8 GB of ram.

  I recently bought a MSI gtx 970 game to replace my old graphics card. I plug this card and it even lights up when I turn on the computer, but however my pc only happens to the start screen where I get the choice after pressing F2 and F12 and then freezes and I can't do anything. I then hear 3 beeps of inside my pc and then it proceeds to a blackscreen where my only choice is to turn it off manually.

  I tried to uppgrade my BIOS without much success (dident make it work), uninstall all graphics drivers from AMD, but nothing has changed.

  So I'm clueless I'm kinda a noob of the pc and have no idea what could cause this and would love help to explain what happens if all goes well if anyone knows a fix.

  THX in advance :)

  You you connected all power cables required PCIe 970? They are probably different config as AMD-6800. You should have 875w PS, but you might need to check that.

  Probably should have uninstalled AMD Driver Suite (catalyst) before removing the card from AMD.

  If card MSI BIOS a double switch, you can try another position.

  Try Mode Windows safe.

  What operating system do you use? Are you running the UEFI BIOS or legacy Mode?

• Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I'm trying to change my credit card details, but it does not accept my new postal code (not in the U.S.)

  I'm trying to change my credit card details, but it does not accept my new postal code (new card and address are not in the United States).

  My subscription is cancelled because I can't update card details. How can I fix?

  Contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

• Just added new credit card at our shows. It says map not available

  Add new credit card at Apple Watch. It keeps saying card available?

  Please specify where and in what circumstances you see this error message (for example: in the app to watch on your iPhone, on your screen saver when making a payment in a store).

• Why the button "Save as" does not work in new Acrobat Reader? Very annoying...

  Why the button "Save as" does not work in new Acrobat Reader? Very annoying...

  I have already updated to the last DC v15.009.20077...

  So I found a way, if I do it just right, it works (with the file, click the "tiny" file and then save as. I made the mistake of first pressing the home much more first. Really not intuitive or easy to use even if... Looks like you have replaced the button "save under" with the "save in the cloud." We use mettle at work, and the cloud of Adobe is irrelevant for me...

• Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help

  Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help.  I have connected, but there's no need to change my details or add a new card online

  Hi johpulp,

  Please see this link for the FAQ:manage your membership and your payment. Cloud Creative

  You can update manually by following the steps in this FAQ, or you can access our support chat: http://adobe.ly/19llvMN

  Kind regards

  Florence

• Cannot add the new credit card issued in another country

  I need to change the credit card used for my subscription to Adobe. When I enter new credit card details and new billing address, I can't save anything because "the zip code is incorrect" (IE does not match my previous country). I need to change my country to change credit card details, but I don't know where to do it. Help?

  OK, the current plan has been cancelled and I will issue a refund for the current month you have barely renewed.

  Please go ahead and create a new Adobe ID with the Slovenia as the country using the same email address.  Then sign up for a new plan.

  If you have any questions, please let me know.

  Thank you

  Bev