Word is installed but when I click on open I wonder to install

Sigh. A month or two ago, we took our laptop resettled 4-year-old Staples to have cleaned disk and basic programs. When we bought the laptop, a Dell, we paid for MS Word 2002, while the laptop came with installed. But since we returned the laptop from Staples, when I try to open a Word file by clicking on the name of the file, or if I try to open the word itself, I get the message error "the feature you are trying to use is on a CD-ROM or another removable disk that is not available. But curiously, on the same popupwindow, under ' use source: "the only option is Microsoft Works Suite 2006 Word CD or DVD. "If I cancel or close this error message, I get the error message 1706 Setup cannot find the required files. Check the connection you... "The only option here is to click OK, what I'm doing, and then Word opens and seems to work fine (except that the file I tried to open is not opened, and I have to open it in MS Word file/open menu).

Winword.exe seems to be where it should be - on C:\\Program Files\Microsoft Office\Office 10\winword.exe.  Operating system is Vista version 6.0 Build 6002, service Pack2. I need to use Word on a regular basis, and these error messages become irritating and time consuming. Any idea what might be going wrong here?

Thank you very much! I really appreciate your expertise and the fact that you are willing to share.

Sigh. A month or two ago, we took our laptop resettled 4-year-old Staples to have cleaned disk and basic programs. When we bought the laptop, a Dell, we paid for MS Word 2002, while the laptop came with installed. But since we returned the laptop from Staples, when I try to open a Word file by clicking on the name of the file, or if I try to open the word itself, I get the message error "the feature you are trying to use is on a CD-ROM or another removable disk that is not available. But curiously, on the same popupwindow, under ' use source: "the only option is Microsoft Works Suite 2006 Word CD or DVD. "If I cancel or close this error message, I get the error message 1706 Setup cannot find the required files. Check the connection you... "The only option here is to click OK, what I'm doing, and then Word opens and seems to work fine (except that the file I tried to open is not opened, and I have to open it in MS Word file/open menu).

Winword.exe seems to be where it should be - on C:\\Program Files\Microsoft Office\Office 10\winword.exe.  Operating system is Vista version 6.0 Build 6002, service Pack2. I need to use Word on a regular basis, and these error messages become irritating and time consuming. Any idea what might be going wrong here?

Thank you very much! I really appreciate your expertise and the fact that you are willing to share.

Hey mmagpleasehelp

 
see if defining the default programs and file associations correctly fix it

Walter, the time zone traveller

Tags: Windows

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