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• Problem with WEI: could not measure the performance of video playback.

  Hello, Microsoft

  First of all I'm new to the forum, Please warn me if I posted in the wrong section, or did something wrong.

  I have a laptop, (x 86) Win7 Home Premium. Before posting, I tried everything Microsoft sugguests and nothing will do, as the update of the graphics card, etc. WEI did not work as usual today, I got the problem said: could not measure the performance of video playback.

  Here is the winsat.log

  180337 (1304) - winsat\logging.cpp:0815:-BEGINNING 2014\1\23 20:20:42 -
  180337 (1304) - winsat\main.cpp:4301: command line = "C:\Windows\system32\winsat.exe" formal - CancelEvent 0f602be3-3268-4fb8-be81-0ebe47022e9b
  180337 (1304) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occurred
  180352 (1304) - winsat\main.cpp:4474: > IsFormal is TRUE IsMoobe = FALSE.
  180399 (1304) - 4585: Watch dog system active
  180399 (1304) - winsat\main.cpp:4600: watch dog timer 600.0 seconds hand
  181491 (1304) - winsat\main.cpp:2505: > DWM doesn't work do not.
  181491 (1304) - 2470: > EMD service will be restored to the exit.
  181507 (1304) - 0983: > read the active power as «381b4222-f694-41f0-9685-ff5bb260df2e» mode
  181507 (1304) - 2793: > power policy saved.
  181928 (1304) - winsat\syspowertools.cpp:1015 >: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c value of the power system active"
  181943 (1304) - winsat\main.cpp:2814: > policy set to maximum power.
  183020 (1304) - winsat\logging.cpp:1763: ERROR: phase enter/leave imballance
  183020 (1304) - winsat\main.cpp:0948: > IsOfficial = TRUE IsFormal = TRUE IsMoobe = FALSE RanOverTs = FALSE RanOnbatteries = FALSE
  183035 (1304) - winsat\main.cpp:1775: > Run Assessment features
  183566 (1304) - winsat\main.cpp:1775: > Run Assessment dwm - aname DWM-time 10 - fbc 10 - disp off - normalw 12 - width 1280 - height 1024 - winwidth C (1144) winheight - C (915) - rendertotex 6 - rtdelta 3 - nolock
  184190 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  184190 (1304) - winsat\processresults.cpp:4018: > wrote bandwidth video memory to register 0
  184190 (1304) - winsat\main.cpp:2037: > DWM Assessment results treatment SUCCESS
  184190 (1304) - winsat\main.cpp:1775: > Run Assessment d3d - aname Batch - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt c, point 10 objs - C (26) - rendertotex 6 - rtdelta 3 - texpobj c (1)
  184767 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  184767 (1304) - winsat\main.cpp:1775: > Run Assessment d3d - aname Alpha - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt C (75) - C (26) objs - rendertotex 6 - rtdelta 3 - texpobj c (1)
  185344 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  185344 (1304) - winsat\main.cpp:1775: > Run Assessment d3d - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
  185906 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  185906 (1304) - winsat\main.cpp:1775: > Run Assessment d3d - aname ALU - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - alushader - totaltex 10 - texpobj c (1) - rendertotex 6 - rtdelta 3
  186467 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  186467 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Batch - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt c, point 10 objs - C (26) - rendertotex 6 - rtdelta 3 - texpobj c (1)
  187013 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  187029 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Alpha - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt C (75) - C (26) objs - rendertotex 6 - rtdelta 3 - texpobj c (1)
  187591 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  187591 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
  188168 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  188168 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname ALU - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - alushader - totaltex 10 - texpobj c (1) - rendertotex 6 - rtdelta 3
  188730 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  188745 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname GeomF4-time 7 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 150; 200; 241 - batchcnt C (50); C (200); C (300) - objs C (12); C (26); C (45) - noalpha-geomf4shader - texpobj C (0) - rendertotex 6 - rtdelta 3 - tierframes 60 - tiertime 1
  189291 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  189291 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname GeomV8-time 7 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 75; 100; 120 - batchcnt C (25); C (100); C (150) - objs C (8); C (17); C (29) - noalpha-geomv8shader - texpobj C (0) - rendertotex 6 - rtdelta 3 - tierframes 60 - tiertime 1
  189868 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  189868 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname CBuffer - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 75 - batchcnt C (25) - objs C (8) - rendertotex 6 - rtdelta 3 - texpobj c (1) - cbuffershader - cbufa 2 - cbuff 5 - cbufp 6
  190430 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  190430 (1304) - winsat\main.cpp:1775: > Run Assessment mfmedia-input C:\Windows\Performance\WinSAT\winsat.wmv - nopmp
  190804 (1304) - media\mediaerror.cpp:0151: mfmediatest.cpp @ 445: 0 x 80070070 == ERROR_DISK_FULL
  190804 (1304) - media\mediaerror.cpp:0095: error: failed to start NT Kernel Logger.
  190820 (1304) - winsat\main.cpp:2056: > assessment mfmedia FAILED because of an error
  190836 (1304) - winsat\processresults.cpp:4018: > wrote bandwidth video memory to register 0
  190836 (1304) - winsat\processresults.cpp:1274: not limiting DWM Score 1.0 - no DWM performance score
  190836 (1304) - winsat\processresults.cpp:1405: this WDDM, considering D3D score 2.0
  190836 (1304) - winsat\processresults.cpp:1480: > partition disk writes in register 0
  190960 (1304) - winsat\syspowertools.cpp:1015 >: 381b4222-f694-41f0-9685-ff5bb260df2e value of the power system active"
  190960 (1304) - winsat\main.cpp:2855: > state restored power.
  190960 (1304) - winsat\main.cpp:2870: > Successfully reenabled EMD.
  190976 (1304) - winsat\main.cpp:2896: > SystemRoot Composition
  190976 (1304) - winsat\watchdog.cpp:0311: Watch dog system shutdown
  190976 (1304) - 4909: > exit value = 1.

  Please help, THX 1 billion

  Hello Derek,.

  Please keep us updated on the status of the issue.

  I'm sorry for the late reply.

  The IFE can be used to show what part of the system should provide the largest increase in performance when it is upgraded. For example, a computer with the lower under-score in his memory, would benefit more than an upgrade of RAM to add a faster hard drive (or any other component).

  Also see this article:
  What is the Windows experience index?
  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-experience-index#what-is-Windows-experience-index=Windows-7

  I hope this information helps.

  Thank you

• 500 Dignostics Performance event. could not measure the performance of video playback

  Hello

  Could someone help me with the problem of (the windows experience index) when I run the assessment I get the message (could not measure the performance of video playback).

  Hello

  ·         You have made no changes to the computer until the problem occurred?

  ·         What is the full error message or code that you get?

  Event ID 500 is mainly caused by the excessive use of graphical subsystem, which is controlled by the process dwm.exe. DWM.exe is a Desktop Window Manager and is responsible for the graphics effects in Windows operating system such as 3-d effects, previews of windows and transparencies to windows live.

  I suggest to disable all of the features of "Aero", such as the use of classic Windows rather than the Windows Aero feature, stopping using 3D desktop and so on, in order to reduce excessive system resource occupancy rates. If possible, you could develop RAM to increase performance of the system to check if the event has not changed.

  You can also try to update the graphics driver and check if it helps. To do so follow the link below:

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

• "Messenger Service, or the Net send command not working only not on the service remote computerhe.

  Messenger Service, or the Net send command not working only not on the remote computer, despite the messenger service is started "it works only if I restart the service.
  operating system is windows xp
  service pack 3

  Hi Charbel,

  Have you done a recent software or hardware changes to the system?

  This problem occurs because the Messenger service is disabled. The Messenger service must run on the destination computer to activate the NET SEND command.

  Because the service is already started, and you must restart the service, you can try to stop the service, change the startup type to automatic and start the service. Check if it helps.

  Please refer to the article to define the service as automatic:

  Programs or services that use the alerts service or the Messenger service do not work as expected after you install Windows XP Service Pack 2

  For more information, see the article:

  The NET SEND command may not work correctly on a computer that is running Windows XP Service Pack 2

  Hope the helps of information.

  Let us know if you need help with Windows related issues. We will be happy to help you.

• HP Pavilion: Touchscreen doesn't work is not in the browser

  My touch screen stopped working specifically in Chrome.  It seems to work everywhere else, including IE.  It's probably a frame in Chrome or something on the computer settings I managed to accidentally change?  Thank you!

  Hi there @jexylou,

  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have a problem with the chrome browser works only not with the touch screen. I'll be happy to help you.

  Open chrome

  Put this in the address bar: chrome://flags/#touch-events

  Change the setting "enable Touch events" "Automatic" to "Enable"

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• USB doesn't work is not on the external hard drive

  I have Vista Ultimate and here I noticed recently USB not working only not on the external hard drive. I tried to update the drivers and the system responds with the most recent driver already installed. Verified the USB ROOT property and shows nothing when it comes to th Ext. HD but it sees the usb hub and head phones. An organization can help its driving me crazy!

  Hi Chaser07,

  Follow the instructions below that may help you resolve the issue.

  Method 1:

  I suggest you try to use an external hard drive on another USB plug and check if it works.

  Method 2:

  Automatically diagnose and repair problems with the devices when the Device Manager does not detect your hardware, audio, USB, or other devices, or when your devices are disabled or does not.

  Click run now in the link below to diagnose and fix problems automatically.

  Hardware devices not detected or does not

  http://support.Microsoft.com/GP/hardware_device_problems

  Check whether the problem is resolved.

  Method 3:

  Click on the link below to run Fix it which will help you to solve the problem.

  Tips for solving problems of USB devices

  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx

  Check whether the problem is resolved.

  Method 4:

  Click on the link below and install the update.

  Rollup cumulative update for USB in Windows Vista Basic components

  http://support.Microsoft.com/kb/941600

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• Windows Experience Index problem: could not measure the performance of video playback

  My pc is not yet rated. When I click on rate appears on this computer, a msg error saying that Windows Experience Index for your system could not be calculated, could not measure the PERFORMANCE of VIDEO PLAYBACK. What should I do. Help, please

  Hello

  Here are a few things to check before launching performance index Windows (WEI).

  • Quit all running programs, and restart the computer before running the assessment (WEI).
  • Check with the manufacturer of the computer or the motherboard manufacturer for BIOS updates.
  • Make sure you have the latest Windows 7 compatible drivers for the graphics device installed (video card).
  • If you have any third-party media players installed, uninstall them until the end of the evaluation of the WEI.
  • If you have installed any third-party Media Codecs, try to uninstall them until the end of the evaluation of the WEI.

  Open Windows Explorer and navigate to the folder C:\WINDOWS\Performance\WinSAT .

  You should see the following 8 videos.

  2 files with .mp4 extension.

  3 files with the .mpg file extension.

  3 files with .wmv file extension.

  Double-click each of these files. They should open and play in Windows Media Player. These are the files that WEI runs video performance.

  One thing to remember is that the WEI score is only an indicator of the ability of the main components of hardware on the computer. It has no effect on the performance of the system.

  Tell us what you find.

  Concerning

• Overview of thumbnails; My photos are not in the thumbnails preview more, how do I activate this new?

  My photos are not in the thumbnails preview more, how do I activate this new? I have windows 7 Home Edition.

  Miniatures,

  Open your my pictures location, click organize in the upper left corner, click folder and search options, click the View tab and uncheck the top option, always display icons and never thumbnails, select apply to records on the top and apply and OK on the bottom.

  If the photo thumbnails appear now but look washed on a right click and select Properties, on the section of the general tab, uncheck the box for the hidden attribute and save it.

  Return to your location of my pictures, change the display of the page on the top of the right side next to the question mark symbol, there is another symbol with a drop-down arrow, click it and select the medium or large icons options specified.

• Error message after trying and do not access the Article, press release or Social Bookmarking sites from the newly installed software.

  The message below appears, after having tried and do not access the Article, release press, or Social Bookmarking sites; Since the software newly installed.

  ((Accès àle chemin c:\Program Files (x86) Dotcom Marketing / Auto System X references xml traffic is denied.))

  Does anyone know how to overcome this problem.

  Original title: Error Message

  "since the newly installed software? What software? Have you checked the manufacturer's website to see if they have a solution?

• Desktop icons not working is not after the closure of the internet.

  Original title: all the answers - desktop icons stop working

  I'm having the same problem with the desktop icons not working is not after the closure of the internet.  Any solution yet?

  Hello

  1. from the desktop icons do not work?

  2. what happens when you try to open these icons?

  3. it happens only after the closing of the internet?

  4. do you use the Internet Explorer browser to surf the internet?

   

  Method 1: Run the following fix - it:

  Difficulty of broken desktop shortcuts and common system maintenance tasks:

  http://support.Microsoft.com/mats/system_maintenance_for_windows/en-us

   

  Method 2: Reset to follow icon cache the mentioned below as follows:

  See the following steps:

   

  a. right-click on an empty area of the desktop and click on personalize.

  b. click the display properties.

  c. under colors, select medium (16 bit) and click on apply.

  NOTE: If you have medium (16 bit) selected, then select Highest (32 bit) instead. Sometimes, you have to do a reboot first, then go to step d. try both ways.

  d. click on Yes to confirm the new setting.

  e. now, select the highest (32 bit) and click OK.

  NOTE: If you already have the highest (32 bit) selected, then select medium (16 bit).

  II. click Yes to confirm the new setting.

  To follow cache icon rebuild the below steps.

  a. Open Folder Options to select (round) display the hidden files and folders.

  b. open a Windows Explorer window.

  c. go to C:\Users\(User Name) \AppData\Local
  d. right-click on IconCache.db and click on delete.

  e. click Yes to confirm the deletion.

  NOTE: This removes the file to the trash. It is safe to empty the trash when you are done.

  f. close the window.

  g emptying the trash.

  h. restart the computer.

  i. When you come back, you will notice the size of the file IconCache.db is reduced, and the update is now the current date. (See screenshot below)
  NOTE: If for some reason any IconCache.db isn't there or the size has not changed much, then just restart the computer again. You may need to restart a few times in some cases.

  j. the icon cache has been rebuilt.

• Search works is not in the people app

  When I search in the people App, I have 'no result '.  I tried to uninstall and reinstall the suite app people.  Is there any solution for this?  I should be able to search a person's name.

  Hi Jim,.

  Welcome to the Microsoft community where you can find all the answers related to Windows.
  
  According to the description, you are having problems with the search function doesn't work is not in the people App.
  Proceed as from the link below and check if that helps.
  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app
   
  Answer to us if you are having problems with the people App or any other issue of Windows, and we would be happy to help you.
   
   
  Good day!
   
  Hope this information helps.

• Error message on the 'open' file: 'cannot place the illustration. Could not read the tiff preview.

  To all,

  When you try to open an illustrator file I get the following error message:

  "Cannot place the illustration. Could not read the tiff preview.

  Anyone know how I can recover my document?

  Thank you

  Ian

  Version of IT? OPERATING SYSTEM?

  Does the linked graphics?

  You have several versions of the installed AI? If so, try all versions.

  Have you tried to drag the Acrobat file? Maybe he will open it.

  Just noticed you said "Can PLACE the illustration. You place instead of open by chance?

• LR 5 doesn't work is not on the new Macbook Pro.

  LR 5 doesn't work is not on the new Macbook Pro.  Have tried 2 CC downloads, download licensed 5.6 and 5.5 download licensed, all the results in the same thing.  It comes up with the screen base but no signs and gives that an error occurred when changing the modules.  Nothing I have tried seems to help.  He also said "start with lightroom mobile at the top on the left, although it said it's Lr 5.6.  Anyone else having problems?  Calls to adobe are no help and have to wait until Monday for technical support.  Surely this must run on a NEW laptop with any other installed software!

  Setup logs was very good.  Application installed but is not working properly.  Finally got Adobe support and it turns out be a file permissions error.  Had to add applications and myself as accessors of the Lightroom folder under ~/Library/Adobe/ path and set permissions to read & write (was read only for everything except system) and apply to all the cases closed.   Works fine now.  Including this here in case when someone else is going through this issue.

• Help! "Create links to other articles" doesn't work is not on the final application

  Hello everyone,

  I made an app for an independent group of the Spain, which is a very nice format for musicians (you know, like the booklet with lyrics), but now, when I have the Developer Edition App on my iPad, something is wrong.

  I have a clue about this app, and in it, I have a menu to go to the article titled "Remixes" within this article, I have several pages (one for each remix/artist). I use the command navto: / /... Everything goes well in the DPS, but not on the final application (developer). On the App, for example, the navto://remixes#2 command does not work! Then when I am clicking on the menu, I'm on the first page of the article still! It's a big problem because this app is designed that way

  Furthermore, I work under the 27 Viewer Version.
  

  Could someone help me with this?

  Thank you very much!
  

  Known issue. You will have to wait for a fix which I hope will come

  This week.

• ReadyBoost Windows 7 Pro 64 bit works only not with the reader flash 32 GB USB high speed...

  Hello

  I did what I could find in support.microsoft.com search/read them all using ReadyBoost on my Windows 7 Professional 64 - bit, because he seemed much more cost-effective to install a properly sized USB key from the bombings of hundreds of dollars to replace and modernize the planks of installed RAM, I, 4x2Gb @ 1066

  My basic material is:

  Intel i7 920 CPU using Gigabyte EX58 - UD3R-MOBO with 8 GB of RAM installed 1066.

  According to the info I've read ReadyBoost, the ratio is 4:1 for the size of the Flash drive compared to installed RAM or, in my case, a 32 GB USB device.

  I had the OCZ Rally2 32 GB because it tested faster about 30 GB Read and 5 to 10 MB write.

  When I go to activate the USB 32 GB for ReadyBoost flash drive, I get the "impossible... to use this device to ReadyBoost...". "error message.

  TWO QUESTIONS:

  1 knowing that my USB 32 GB current is at a speed of 31 GB read/6-10 MB write and can be replaced if necessary:

  a. y at - it a necessary range of recommended read/write speed?

  2. further, saying: the range of tested USB disk read/write speed are correct or I will get a correct drive 32 GB and with 8 GB of RAM currently installed.

  b is it? or what is the advantage in any computer processing speed using a 32 Gb USB flash drive when it is 8 GB of RAM installed (knowing that a replacement/upgrade RAM is off-budget for the foreseeable future)?

  Finally, I pass first OCZ support but received no conclusive answers.

  1st answer to yesterday 20:11

  Win7 is limited to 32 GB size by device for ReadyBoost. I've seen this problem before when the USB key is at the maximum limit. Never seen a work around so.

  AND, more interesting for me, 2nd answer:
  Today 02:37

  Few people I know with this problem that I've never heard of a solution. I don't know anyone who devoted a lot of effort as with 8 GB of memory system is not a necessity for ReadyBoost so they just moved.

  NOTE: The support guess I are underutilizing the 8 GB of RAM installed. In fact, due to the needs work I will typically have anywhere for applications and utilities operating at 20-35 someone time, using 4-6 GB of RAM at peak use.
  Ideas?  Suggestions?
  Thank you.
  John

  Hi John,.

  A flash drive may appear to meet the requirements, but Windows may detects it not as compatible ReadyBoost if its rated speed measures sequential and random performance and performance is not always quick on the set of the flash player.

  Look for a note from the manufacturer that the flash player is Compatible Windows ReadyBoost. Not all manufacturers of this list on their packaging.

  You can check with another flash drive

  Answering your questions

  a. speed for Windows ReadyBoost requirements are at least 2.5 MB per second throughput for random readings of 4 kilobytes (KB) and 1.75 MB per second throughput for 512 k random entries.

  Using memory in your storage device to speed up your computer

  (Article is for Windows 7)

  b. ReadyBoost acts as a cache of HARD disc (hard drive) and is not a replacement for direct system memory. It will not improve processing speed, but will help the launch of faster applications and push background applications that serve much in memory reserved ReadyBoost.

  For more information, please visit the links below

  Turn ReadyBoost on or off for a storage device

  Using memory in your storage device to speed up your computer

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  ---------------------------------------------------------------------------------------------------------

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