worst support ever

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• Worst support ever (I can't get access to any application)

  Yesterday I paid for the 'Creative cloud' plan, but did not receive access to any application. Plan does not appear in my account. I asked twice for the service the customer help in the chat! Whenever they said something like: 'don't worry, everything is fine, the order processing may take up to 24 hours, you have to wait a bit. Today, after 24 hours after the payment, I have still no access to applications. Custumer support answered me third appeal: "it is a technical problem, our team will contact you within 2-3 days." Really? I'm going to lose 4 working days since this problem? Fantastic attitude towards the customer. Thank you very much!

  I'm sorry for my English. This is no native language for me. If you know Russian, I would use a lot of words which are known as the "Russian mat.

  Hi n_scherbakov

  I just checked and it seems that the order is processed. What happens when you try to launch the CC apps? Have you been able to download the CC desktop application? https://helpx.Adobe.com/creative-cloud/help/manage-apps-services-desktop.html

  If so, you may want to if ensure that date - click on the gear in the top icon right > check updates.

  Let me know if it helps!

  Thank you

  Madison

• HP ENVY 15 X 360 MEMORY Upgrade - worst computer ever

  I'll start by telling the truth on this computer. This is BY FAR THE WORST computer I've ever had in MY LIFE.

  Since the first day I bought it, problems with the computer is SLOW, which by the way, I have LET DOWN and continues to use it as a PREHISTORIC laptop slow as hell... and then problems with the SOUND and the SUPPORT AREA IN HP always replying "fix it getting support from other users." LOL it's so bad.

  I'm this close to throwing the garbage where it belongs in THE TRASH. I'll try one MORE thing before I spend a RT of Windows or MAC APPLE ALWAYS BEST yet.

  = tell me MEMORY can I add to this LOSER PORTABLE. until I throw this piece of junk to the TRASH.

  -Product number: G6T84UA #ABA

  -windows 10

  Best regards

  LOL this is so funny. So between the lines you want to say that it IS TRASH AND NOT EVEN 16 concerts will make it BETTER, not true?

  I'll sell this piece of garbage and GO BACK FOR Mac.

  Thank you for your kind reply.

• The worst Support Adobe & service customer - Creative cheating!

  Good day everyone,

  So, I was using some of the CS6 products, but not have all the applications and get an email with an offer to get a 1 year subscription price reduced.

  I got it. It has been for automated PayPal payment. I was happy for 2 months.

  The month of 3d, I received a message there is a problem with billing information. I immediately contacted support and they told me to check the billing information. I checked and I said it is set to PayPal and I can't change it. They told me not to worry because everything is good.

  After that some days I contacted them again as I have not received the message about the payment. They said, don't worry, everything is good.

  I received an email there is a problem of Adobe Portfoilo. I contacted the support again. They said not to worry and forget about it.

  Then... The subscription was cancelled. I contacted the support again.

  They told me to get a full subscription for a full price.

  I'll now try old CS6 products instead of cheating wonderful Creative. In addition to spending a lot of time, I am not able to make the urgent work for my clients how costs more then the price of the subscription. I understand that Adobe does not want to keep their promotions, but it's just a... I can't describe all the emotions I have. I will certainly NOT use creative cloud. It is not worth to spend a dollar on this issue, given that the level of support is the worst I have ever experienced. They have not even say sorry.

  Don't worry, we you fool you. Stay away from creative cheating and be sure that they won't help you when you have a problem. We made a mistake? You pay customer and have a nice day.

  Just in case:

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

• Lightroom 3 - the worst program ever released Adobe...

  If anyone cares to read this, I'll be the first to say DO NOT UPDATE!

  I'm spreading the word - facebook, Word of mouth, every professional photographer in THE I know, articles, etc.

  You have to raise hell to get changes.

  Lets see if Adobe will do something about these issues...

  I thought that Adobe created "beta" for a reason - to smooth out all of the kinks before they put out the disc. Nope.

  I waited for them to put updates on many issues since I bought the drive about a month ago... Still waiting Adobe!

  It's awful to look at my photos take literally 4-5 minutes to open.  Worse still, is the time it takes to record Photoshop CS5 in Lightroom - I timed it 14 min. FOR a PHOTO!

  I feel like the old time, when I made video - went out for coffee and came back to find the rotation of the wheel of death still turn.

  Oh, and I learned to speak in India today too! 3.5 hours - with no resolution to my problems.

  Susheel consulted my computer remotely - seen my catalog - see 73 000 images and request "are you a photographer?  REALLY?  Did you REALLY just ask me that Susheel?

  Why I HATE Lightroom 3 - Let me count the ways:

  1 adobe closed their technical support in Portland (I mentioned several times, and ALWAYS had my issues resolved.)  They always went above and beyond the Protocol - and we are sitting here and wonder why the U.S. economy hangs), now you have an anonymous person in India or the Philippines (which have no extension, no email, no even a direct line so when you sit on a call to 3.5 hours and must remind you start all repeatedly...) Dear Adobe - we live in 1980? You are suppose to be a LEADER in technology. 

  I am morally against outsourcing, my work is all about the death of American industrial capitalism.  In a time when the United States are in crisis, Adobe is working on moving things out of the USA.  I am outraged - you can't find someone in the US EVEN IF YOU TRIED!  The best I could do was to speak to someone in sales-wow. What makes say - of the American "well look and sound good to sell our product, but when it comes to something as technology advanced using the product and troubleshooting, we prefer to use someone without extension in another country.

  2. they don't offer support for anyone who is running on a network (they expect professionals to work off their 'c' drive or the internal hard drive to the Mac.  HA!

  3. they continued to blame my network - although my network doesn't work well, there is no limitation of access, will open directly in photoshop just fine (and fast!), absolutely worked perfectly in Lightroom 2... Yes, it's the network, riiight.
  4 Lightroom 3 is corrupt files when opening in Photoshop CS5 - if I get the chance to open
  5. when I get a photo open, it loses its filters once re-recorded in Lightroom (I sort my photos to help me navigate through the masses)-it's really bad to my workflow. When I shoot 800 images in the studio in one day - I DON'T want to go back and fish around to find a modified version that has lost its flag...

  6. I have been promised to receive a phone call 'next week' because there is no extension can I call to move forward.  I'll keep you updated - allow you to know if Anthony keeps his word.  He couldn't tell me who was going to call me, or when, but he "assure" me going to happen.

  I won't hold my breath

  function() {return A.apply (null, [this] .concat ($A (arguments)))}

  Keith_Reeder wrote:

  ambienttroutmask wrote:

  Then the worst program Adobe never turn off, but even if you have a 30 day trial still went out you and it has...

  Yes, it's always for lack of anyone else. It's never because they made a stupid decision to buy before making absolutely sure that the software will work for them.

  Looks like nobody is willing to take over their own actions these days.

  Thus, by this logic, Adobe doesn't have to assume ALL pushing this hack at the door?  Given that they had a ready RC almost INSTANTLY after that release should be sufficient to show that they KNEW they were pushing the rubbish at the door.  Indeed, Adobe is responsible for providing a product of buggy about bugs that CROSS platforms so it must be not the hardware of the user base of design code, or whatever it is that a given user has done.  Of course some systems may have patterns to make these issues more apparent, but it is on Adobe to treat as they should publish limitations and known configurations that can lead to potentially more problems... but these have a confession and accepts responsibility for the original version of the buggy... btw, release notes to be where we'd find info oddities and the way around post requirements being set in stone and to encourage the lowest common denomonator user.

  One more thing... LR is marketed not not like a PRO TOOL, it is sold as a tool for the average to the level hobby photographer.  It's also huge appeal to the market pro is a happy accidentally-on-purpose thing... but to rebuke people who do not feel it is their job to troubleshoot a commercial app is completely unreasonable... but more the American consumer is the largest group of beta tester on the planet... I wonder how our counterparts from the EU are fairing as ironically, they have consumer protection laws more severe... try to push a product of shit out in the German market. Hey-Hey, yes good luck with that.

  In fact, I would say that this isn't the worst software that adobe has ever pushed the door, but perhaps the worst photography software that they never sent as RTM.  Many, many associated PDF apps and utils actually could be worse and we will get in what they have done in Flash and Dreamweaver after this acquisition.  The closest analogue to you, I can see if that what is arrived at the products Norton post Norton bought by Symmantec.

  However, I am willing to give time to Adobe at this address because they did not have ready RC almost immediately.  If they did?  No way, but maybe fans put marketing patches and company in the position where he was to meet the release date, even if the problems were discovered in the pipeline already and that there would be a period of 3 to 9 weeks before the issues have been resolved for the most part.  But they did well, even those who ran the beta ran the 30 - day trial found no issues because they simply has not used this part of the program enough bugs to manifest their effects insofar as you the user realize something weird happens.

  I'm too excited so beyond belief that I depend on LR for my company, I can however work around it for a while, but I don't make any money as a photographer I use photography for my business issues, while causing huge levels of frustration, are not fatal... yet... as far as I know is I don't want to not come back to LR2.7 because I've done so work onLR3 / LR3.2RC already and the tools are indeed higher in LR3.x... When they work, and that's the rub.  So are many here say those who have these bugs affecting their income/workflow bought in this to save time and to leverage the jouississez NR/sharpness and I mean improved adjustment tools.  I do not use profiles of lens to all really so nothing special for me here.

  I have a question... I'm sure this has been asked and we answered but, eh, why not one more time because research is so "haaaard.

  but this problem affects all types of files?  I'm shooting DNG but can pass to PEF if necessary and convert import, but would rather just shoot DNG.  I'm not ready to move to the JPG format, because if I have to I have giving up too much control over my images, so I would like to LR2.7.

  In addition, what Camera RAW versions have been used in the beta and what versions are used with LR3.  I know that I've upgraded to ACR6.2 (?), or whatever the latest version.  I understand there are a ton of factors at play in these bugs but I doubt ACR is like my ancient version PS CS3 of Photoshop has no problems, of course, it uses the old version of ACR 4.6 (?) once again sorry I forgot which version exactly but it is trivial and can be determined.

  I love LR because I don't need the advanced features of PS all that often, PS is always a pleasure tool to have a backup for complicated plans if I don't have time to really go into it I would like to...

  But in general I guess I'm saying, Adobe had to know in advance the LR3 original RTM because they have ready RC almost instantly.  Of course, previous versions of LR also had the same experience a few that bugs were, well, not too powerful I guess.  I was happy with LR since the 1.x versions, but this version is painful to support... and I I posted previously I don't live with the people of refund from Adobe, likely personal off-supported who receive bonuses to talk about customers to get a refund, I will simply place a stop payment with Mastercard... that's why I use, so I don't have to leave businesses to waste my time wading through their paperwork.  And btw, Adobe knows that the client will WIN any chargeback because this piece of evidence of a known to be defective product was sold to the consumer and the customer can even the mfg to address the problem that only they have failed to provide timely.  So, if you're not happy just "go to the mattresses"... use the hammer of chargeback.  The bonus is any chargeback to the consumer cost the retailer, Adobe in my case, $35 when they lose...

• Worst mistake ever - how to re - activate all devices in hardward?

  I messed up really bad.

  I was using DevCon (http://support.microsoft.com/kb/311272) to disable a USB device and accidentally entered "devcon disable!"  Each unique device on my computer has been turned off instantly.  Now I can't even start on a restore disk.

  Is there something I can do? Can anyone help?

  JoshuaWright,
  Are you able to boot mode safe mode with command prompt?  You can access the Safe Mode options by pressing the F8 key when the computer is just turn, before Windows starts to load.  If you are able to get to the command prompt, then you can try "devcon enable *" and see if that corrects the problem.

  If you are not able to get safe mode, then make sure that your BIOS is set to boot from the CD first.  Then, if you have an XP CD, you can boot to the Recovery Console and try the command. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Envy Touchsmart 15j018tx: THE WORST NETWORK EVER 15 ENVY TOUCHSMART HP

  THE WORST INTERNET WIFI CONNECTION ISSUES FRICKIN!

  It's really crazy for such mobile high-end!

  It continues poor wifi signal and keep disconnection for some reason any!

  It drives me crazy! DIFFICULTY PLEASE<-- solution="" please="" hp!!!="" dont="" make="" me="" dissapointed="" more="" for="" buying="" this="">

  I agree that you should also check your router connection. try to reset and check the protocol settings WPA - WPA2. I read in other forums that this might cause problems to windows8, so google it.

  As your computer, was there all the time it worked normally? When you bought first didi you change something?

  Try this solution from another thread. (http://h30434.www3.hp.com/t5/Notebook-Hardware/Internal-Power-Error-upgrading-Windows-10/m-p/5168771#M190265). They use it for problems with graphics drivers, but use it to your wireless drivers.  After you return to a normal startup, enter the Device Manager and reinstall the drivers that you uninstalled.  It's something like a clean install, so try.

• i290 battery life is bad, truly the worst phone EVER!

  I've had this phone for 4 days and I hate to death. It shows only the last 20 calls (I do about 50 per day) and I have to charge it every night. I've had phones for $24.99 which hold the load better than this piece of junk.

  in any case, can anyone recommend a better phone? Is there a list of phones compatible boostmobile somewhere?

  Post edited by: pacojr67
  
  -Edited thread title, added tags.

  If you make 50 calls per day and each is about 5 minutes, then you have reached the nominal life of the battery of the phone:

  http://www.Motorola.com/consumers/us-en/consumer-product-and-services/mobile-phones/CI.i290-us-en.Al...

  There are other variables - the signal strength, other use, etc.. Since you have only had the phone for a few days, you should see all swap for something you like better.

• Windows 8 is the WORST OS EVER!

  I worked in it for several years (currently JUST a consumer), so I have a bit of technical knowledge.  With this in mind, I am so frustrated with Windows 8 operating system.  I can't tell you how many times I had to do a Google search on how to fix something or find a work around.  For example, printing a PDF file.  Seriously.  It seems that a menu item is available with a right click.

  Also, couldn't get my email from GoDaddy to work from the subway or office.  It works market.  I changed POP IMAP, but it's incompatible.  Enamel works sometimes on Metro - but I often need to manually synchronize and even in this case it does not always work.  Sometimes emails will go to the intended recipient, sometimes they did not.  A mystery.

  I feel that this is a Beta or "overview of consumption."

  Only I use Windows 8 is because I got a new laptop which has been preloaded w/Windows 8.  Big disappointment for me.  Seriously considering to return the laptop for a load with Windows 7.

  Suffice it to say...
  Lynda

  For example, printing a PDF file.  Seriously.  It seems that a menu item is available with a right click.

  Touch users have a hard time to 'right-click' (without stylus).   Did you "find" Win - K?

  Unable to get my email from GoDaddy to work from the subway or office.

  What do you use for default e-mail client Desktop?   WLMail is always available.

  HTH

  Robert Aldwinckle
  ---

• I hate windows 8. It is the worst program ever - how do 7 - which I never used.

  I have a desktop at home and at work with xp, that I love.  This new hp laptop is great, except for this lousy windows 8, which I hate.  It is difficult to use and did not get more easy with the time.  I would like to go back to xp, but not because of microsoft.  I've never used windows 7, but it happened to be better than this pig.   help (wish I had bought a macbook air)

  If it's Pro 8 then there are downgrade rights associated with the supplied license, this does not apply to the base license Windows 8.

  Microsoft however do not help in this process that you can not the software from them you will need to source it yourself, but when you come to authenticate you must call the authentication service to get a key.

  About Windows 8... No comment.

• Worst UI ever

  Please please please change cancel your changes to the user interface.  ALL and I mean THAT EACH application uses him ' grey'ed ' on the paradigm for actions that are not available.  The new user interface, it is impossible to distinguish what is an a feature available and what is not available.  The palette of gray has no purpose other than some creator hell bent on making a change to a perfectly good user interface.  If it was the first time that I had used an Adobe product, it would be my last.

  Hello

  It seems that you are not loving the new user interface of Acrobat DC.

  I would ask you to fill out the feature request form to report the same.

  Feature request/Bug Report Form

  Concerning

  Sukrit diallo

• worst support

  Dear Sir/Madam,
  
  I am from Bangalore, India. I finished 1z007 and inquired about 1z0031 to a lady by the name of Samuel. She didn't give me the right information. She was forcing me to write 2 exams in the same month. I informed that I'm not interested and she even once forced me to do the same. I informed her to send me the details on 1z0031. She refused to sent me the details. Finally, she screamed and hung up the call. I have not yet received the details and I am very frustrated with the assistance that she was provided. I would also like to take this opportunity to appreciate the help provided by the old lady in the same position, her name was Scott Menon. She gave an incredible help. Please someone see this article as my formal complaint against her lady named Samuel and please send me the details about the review 1z0031.
  
  Required,
  Bino Stephen
  e-mail: [address removed by the moderator of the forum for the purpose of email security]
  
  Published by: Certification Forum Moderator on May 14, 2010 11:35

  Hello Bino,

  Please send this question to [email protected]. You will be asked where you called. Did you call Oracle or Oracle partner? Did you call Pearson VIEW or a test center?

  As indicated by the answers above, you can get information from the review of our website (link above) and you can register only the 031 review online at www.pearsonvue.com/oracle.

  Kind regards
  Brandye Barrington
  Certification Forum Moderator
  Manager certification program

• I got a reminder of the support provided from 09:00 Pacific time, and nobody has called me back... What do I do?

  I got a reminder of the support provided from 09:00 Pacific time, and nobody has called me back... What do I do?

  I was troubleshooting my issue is going on 3 weeks and I still have to do the same things again and again, whenever I start with a new technician. It is the worst experience of support ever. Please help and remind me!

  DJ Vibe wrote:

  I got a reminder of the support provided from 09:00 Pacific time, and nobody has called me back... What do I do?

  I was troubleshooting my issue is going on 3 weeks and I still have to do the same things again and again, whenever I start with a new technician. It is the worst experience of support ever. Please help and remind me!

  Ask your question here.  I think we're a little better to resolve things that support the customer.  If it's a question around your account, there are some employees from Adobe here who can deal with it.

• Sony you are terrible right now in your support

  Sony with this policy, you really lose a lot of users! While all new phones like u xperia, go, sola and others and that the xperia phones powerful 2011 will get jellybean, xperia p using the same j novathor and xperia using a lot less cortex caapble a 200 CPU and adreno gpu 5 get jellybean while samsung provides a large number of phones especially music Galaxy and mini galaxy 2 and have and jellybean! and also how it come as your useless j xperia will get jellybean earlier that the lighthouse powerful expensive s xperia and updates are very very late in comparison to all other, or at least chagh upgraded to 4.2.1 android 4.1.2 not! also change your strategy on your customer support, ever, nobody answers on us useful while super users lose all their time to help us to nothing as an advantage!

  and what is recommended Johan, do you buy a new phone (for example XPJ or XPF) because of your stupid gesture?

  Very bad decision...

• software that would work Windows media player.to stop an error reacurring.ie cannot read the file the player does not support the file ect

  • If we had a software incorporated into our windows media player that could convert all formats in SGF format which media player works with.and would give the correct codec, seeking a new kind of film because we wouldn't not error of windows media player cannot play the file the player might not support the file type or is unable to support the codec used to compress the file.i know it y has many converters of FOSS by there .but why is it not incorporated into the windows media player 11 to make it the best player support ever.you must know of software that will do all this .and would work with media player 11. Please if you know an update that would do this please please write me on * address email is removed from the privacy * waiting for your reply thank you

  Hi bbdunford,

  There is nothing of MS that does this, but this codec pack will work just fine: http://download.cnet.com/Media-Player-Codec-Pack/3000-13632_4-10749065.html?tag=mncol