X120e-Thinkvantage Toolbox displays wrong product id

Hi everyone, this is going to be a bit long, so thank you in advance for your patient. :-)

The boot loop (explained in a previous post) my problem was solved by changing the motherboard. I'm happy to have my operational x120e.

Now, I have a very annoying problem. After receiving the laptop, I immediately put to update the latest bios firmware.

Later I discovered that after I installed the new mobo to the center support they did not update the type of product, a serial number of the machine in the BIOS. So the thinkvantage Toolbox displayed an incorrect product id: qqqq2ru. As you can imagine that the system cannot be automatically updated because there is no product with this identification number.

After hours of searching on Google I found a copy of the disk of hardware maintenance (v1.78, please don't ask me how I did it) and I managed to update the BIOS with the right product and SN. I thought, oh, what a relief to e. This until the computer is restarted. The Toolbox now shows the correct SN but the same incorrect product id: qqqq2ru

I thought that maybe I should reinstall the system to factory default. Done, but the result is the same. My product in the Toolbox TV id is on qqqq2RU, although in the bios, I see the correct model, in my case 05962RU.

Can anyone shed light on what could be the problem?

Any help will be much appreciated.

Thanks in advance

abvasili

OK, I solved this.

Aparently, the cause of the problem was Flash new bios without the first writing of the info in the BIOS (Serial Number, type of product, etc.)

I have downgraded the bios with an old version and deleted the product type. Voila. ThinkVantage Toolbox recognized my product id, etc. of SN. After that, I updated the bios with the latest version and now everything is fine.

Hope this will help someone with the same problem in the future.

Thanks for reading.

abvasili

Tags: ThinkPad Notebooks

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