XML error 4 Parse Cisco 7841 - business directory

Hi all

We have a cluster of CUCM on 10.5.1 and deployed hundreds of 7841 s. the firmware on the phone is sip78xx.10 - 1-1-9

When users go to the corporate directory the GET "XML parse error 4" in order to temporary fix the problem that it must reset the phone but after a few hours or a few days, the problem returns. So we have an integration of LDAP

any suggestions?

Hi Cristobal,.

Just open a TAC case and ask for the 10.2.1.12ES1 firmware version.

Tags: Cisco Support

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