XP Home: Ownership of a file: logistical problem

I am running XP Home 2002 on a personal computer. I was inexplicably locked out for access to data on an external hard drive (E:\). Technical support to the company that makes the hard drive suggested logging in as an administrator and taking possession of the car.

I followed the instructions that they reported to me, to http://support.microsoft.com/kb/308421.

I understand that to log on as administrator in XP Home, I have to start Safe Mode. However, after that, the only thing I can understand how do is to run the system restore. This isn't what I need, because after logging in as an administrator I'm supposed to actually appropriate the protected file. I just can't figure out how to get from Point A (by logging in as administrator mode without failure) to Point B (appropriation), while jumping after system restore, I do not need.

Any idea would be appreciated, thanks.

What do you exactly see once connected?  The taskbar, and your desktop icons should appear, so that you can open my computer and follow the steps outlined in this support article. Boulder computer Maven
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