Yesterday I bought a cancellable for creative cloud. When I'll be able to download my products?

Similar Questions

• HELP I bought a subscription for creative cloud but Im going more to need, I want to cancel and get a full refund.

  Hello, its been less than 30 days since my subscription launched so I wan to cancel now and get a full refund, please.

  Thanks in advance.

  Hi rogerbl,

  Please see the help document following cancellation request:

  Cancel your subscription or membership. Creative cloud

  For refund, please contact support:

  Contact the customer service

  Kind regards

  Sheena

• How to cancel Adobe Creative cloud when you are blocked for a year after the first month and you need to pay 50% of the cost? Outregous!

  So bad that I couldn't cancel my subscription. A very big family problem is forcing me to cancel all my subscriptions, among them creative cloud. When you try to do, I learn I'm stuck unless I pay 50% of the cost of the remaining months. I am therefore be punished for having financial problems. The nice guy helped me with two months free, but the thing is 50%. You ever thing about future problems when you accept contracts like that. And they simply don't care. Adobe is so amazing, but so rigid. This is me.

  Hi Mario,.

  Please consult the General conditions of subscription as below:

  Adobe - General conditions of subscription

  The cancellation, have referred the help below document:

  Cancel your membership creative cloud

  You will need to contact customer service for cancellation requests.

  Kind regards

  Sheena

• If I buy a cancellable for creative cloud for photoshop, all my comper users can use the software, or just me?

  I am interested in buying a subscription to creative cloud for Photoshop for my desktop computer at home. If I download Photoshop under my Adobe ID, can all the users (my husband) on my computer use the software under a single subscription or software/subscription is only good for me?

  Hello

  You can actually have installed creative cloud and on two computers, signed as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  Hope this helps!

• I have a license for creative cloud, but I am only able to access Photoshop

  My subscription has expired, and I renewed. Now I can only access Photoshop with license Creative Cloud full membership. I spent a number of hours on the phone and 2 hours yesterday on a screen shared with someone above Adobe that has for me "I have eliminated the possibilities of what is a user error or a configuration error. " " I will escalate this case for troubleshooting more." They are supposed to contact me by email whenever there is an update and I haven't heard anything. This has happened more than a week. Someone at - it ideas? SOMEONE PLEASE HELP

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

• Subscription for creative cloud

  Just bought the subscription for creative cloud and have no idea on how to download what I need.  Keeps asking if I want to give it a try.  Any suggestions?

  Hi Smashlight,

  Please follow the link below

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Concerning

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• My students bought a sub from 12 months for creative cloud, they will be not be charged again within 12 months for any new subscription will?

  My students bought a sub from 12 months for creative cloud, they will be not be charged again within 12 months for any new subscription will?

  I think they'll at least they cancelled before Adobe their bill again for a new subscription... basically an opt-out approach to dealing.

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello, I accidentally ordered "Cloud for creative teams" when I tried to order 'Illustrator '.  So, now I want to cancel my order "creative cloud."  Y at - there someone who can help me?

  Hello, I accidentally ordered "Cloud for creative teams" when I tried to order 'Illustrator '.  So, now I want to cancel my order "creative cloud."  Y at - there someone who can help me?

  You must contact customer support by chat or phone

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I bought the package of creative cloud for $49. I just finished the installation of Photoshop, but it now says 'buy now '.

  I bought the package of creative cloud for $49. I just finished the installation of Photoshop, but it now says 'buy now '. I contacted the support last night and he told me to uninstall and then try again. I have now done that and still does the same thing.

  Hi Candice,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I bought the version student creative cloud. Should I pay extra for photoshop?

  I bought the version student creative cloud. Should I pay extra for photoshop?

  If you purchase the student package then that should cover all the applications that are included ion the complete plan.

  All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html

• A few days ago, I bought LR 6. Today, when I signed in, they want me to do the trial version for creative cloud that I don't want. How to go about this Herman Rombouts.

  Hello. I bought the stand alone version of LR6. To date I can't connect because they want sign me up for creative cloud, that I don't want. How do I eliminate this problem? Herman Rombouts.

  This might help:

  Adobe Photoshop Lightroom Help | Serialize Lightroom trial to activate like Lightroom 6 CC

• How to cancel the Association for Creative Cloud (monthly)

  How to cancel the Association for Creative Cloud (monthly)

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• subscription to the month for creative cloud photoshop ended due to no money in bank account, it will b auto renewed once the money is there once again in the Bank? How to cancel it permanently?

  subscription to the month for creative cloud photoshop ended due to no money in bank account, it will b auto renewed once the money is there once again in the Bank? How to cancel it permanently?

  Liliane,

  To cancel the Member please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

  If you cannot use the chat nicely option, try the steps mentioned below.

  • Try a different browser.
  • Clear cookies and cache

  If you are still not able to discuss, good response with the below mentioned information.

  • OS version:
  • Browser version:

  You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on the cancellation: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Atul_Saini