You must be an administrator to install

for some unknown reason, windows (Vista OEM home premium) has decided to not allow me to open Word or Excel (did not try the other programs of the suite office) and indicates that they are not installed.
I went to re - install Office and the system indicates that you must be administrator to install Office.
I was not ever administrator because it there was only a single user when the computer was purchased.

I checked the user account to ensure, and it always shows the status of administrator.
I went to the MS customer support link supplioed and he asked the product id that is not ideally on the sticker on the side of the computer.
the collected through the system information was not accepted by the program (naturally) so they suggested contacting the paid support (of course)

any ideas?

Support issues should you have an OEM of Windows version. You must go to your systems manufacturer to get help from Windows.

On the question of the Agency, it depends on if it came with the computer, or you purchased it separately. It's hard to say without a lot more information about how to resolve the problem. The easy way is to do a system restore to a time before this problem.

To restore the system to a point in time before this problem, follow these steps:
Click on START and type > system restore > press enter
If the recommended restore point is not enough back away, use the option "choose a different restore point.

If you have your Office CD-ROM, you can use the Windows Installer Cleanup utility to wipe. Then you should be able to reinstall using your Office CD.
http://support.Microsoft.com/kb/290301

I hope this helps Mark <> Microsoft Partner

Tags: Windows

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