YouCam problem!

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• Very grainy Youcam problem after "setting fix advanced dark screen" in dv7

  Hello.

  I have the YouCam came with my computer, which is a HP Pavilion dv7 Notebook PC with Windows 7 Home Premium, Service Pack 1.  Since I got it, I installed all the updates.

  I was JUST able to solve the problem of black screen that many people seem to have by changing my setting with the following fix:

  Go to "improve the current video image"

  Click on "Advanced".

  The value of 'Backlight comp' to '2' (which is max) in the "Video Proc Amp" tab

  Go to the tab "Camera control" and set "Exposure" to "-2" (which is max)

  Click Ok.  Do not hit 'apply '. It will cancel all these settings)<---Most frustrating="" thing="">

  So now, I have a picture.

  The problem that I have now, it is the image I horribly gal AND has a grainy grid pattern on everything.  Other videos of the correction, that didn't happen.

  Sample photo:

  

  Video example (YouTube):

  http://www.YouTube.com/watch?v=aNqMxaiIam0&feature=youtu.be

  BEFORE that, I was able to capture video/images that were fairly normal; No big, but normal HD.

  I want the HD-ness, I should be out a HD product I bought... :/

  HALP!  Thank you in advanced for your magnificence in advance.

  PS: I tried to 'default' everything, too. I had to do the fix to make it work well. I don't know what kind of parameters I maybe changed or not when I was trying to understand the original problem, or if there is a setting I have unintentionally has no 'by default' because I forgot...

  Hello Spennati,

  Try the steps in this link http://goo.gl/Zl7Jx

  Please let me know if it helps.

• HP-15ac-122tu: youcam problem

  Recently I bought hp laptop having model hp-15ac-122tu. I have install windows7 - 64 bit os. U has also install all the drivers available on the hp site. But during opening youcam a message like "your hardware vga or incompatible driver". Also the quality of video display only fine not yet install hp hd graphical display driver. On the videos full screen pixel make it worse. Please suggest the same thing.

  First install section driver chipset

  http://h22207.www2.HP.com/us-en/drivers/selfservice/HP-15-AC100-notebook-PC-series/8499326/model/8819356

  You must run Windows update

  the drivers with WIndows 7 SP1

• Problems with WebCam? YouCam allows to test your WebCam

  Software using YouCam to solve your Notesbook WebCam problems

  Problems with your computers webcam portable? You can use the YouCam software to solve problems with your webcam. It was really only a few questions, which can cause problems with webcam. Driver problems, bad video configuration and software issues. YouCam will be able to identify these two problems for you.

  Troubleshooting with YouCam

  
  First you want to make sure that all other applications are closed. Other applications can steal the priority of the YouCam software that could interrupt the troubleshooting. Then open the YouCam software. If there are problems with the WebCam, you will be alerted with an error message here.

   

  "Unable to connect to the video device" error:

  Hope this helps to solve many problems of webcam. Again, this is an informational message that should serve as a reference. If you have gone over these steps and are still problems please create a new thread and include your computer model, operating system, and any other information that would be helpful in resolving the issue.
  
  Thank you!
  Sean S

• YouCam software problem!

  Hi all

  I could not install an update of HP drivers and downloads from the web site of the YouCam software that came with my HP Pavilion dv5-1009tx Entertainment PC. When I run the update it says that an older version of the YouCam software is already present and must be removed before installing the upadate. I click the button provided Yes and he begins to remove the software and then it pops up this message,

  Windwos title: YouCam - InstallShield Wizard

  Message: error! The definition of the lost product file.

  I click on the OK button only provided in the message window and then the installation process stops and the software is uninstalled or updated.

  There is no spelling mistake in the text of the message I typed on it. I tried the Recovery Manager to reinstall the YouCam software and get the same message. I tried Revo Uninstaller and get the same message. As far as I can go and still get the same message, I tried the system restore.

  I am running out of ideas here, can anyone help int his case.

  Thank you!

  I finally managed to fix the problem. Called and if is maintained with the Support of HP, but the problem could not be resolved. Has taken the initiative to browse the pages of support from Cyberlink.com for YouCam software and found the answer on how to uninstall the software. Correctly uninstalled and reinstalled the HP website was last updated. Now I have a working software and its not more awkward!

• Can't backup windows because Backup has encountered a problem during backup of the C:\Users\marcel\Documents\Youcam file. Error: (the system cannot find the specified file. (0 x 80070002))

  can not backup windows because: Backup has encountered a problem during backup of the C:\Users\marcel\Documents\Youcam file. Error: (the system cannot find the specified file. (0 x 80070002))
  Backup has encountered a problem during backup of the C:\Users\marcel\Documents\Youcam file. Error: (the system cannot find the specified file. (0 x 80070002)).

  Maybe it's because I disabled the camera to prevent other people using the computer?

  [Moved from comments]

  Hi Marrcel,

  Thank you for keeping us posted.

  The issue can be due to turning the camera off. I suggest you to activate the camera and try.

  Please come back for any clarification on this or any issue of Windows. We will be happy to help you.

• Computer HP laptop-15-r249tu: hardware problem software/driver/VGA hp-15-r249 tu-Youcam, functionkeys

  Need help with the following. Tried to do it myself, visited the sites of HP, google the prob, but could not find the solution.

  Model: HP laptop - 15-r249tu

  Product number: L2Z88PA #ACJ

  Serial number: [personal information deleted]

  Webcam: He cannot get my webcam started. Tried to reinstall the youcam software, drivers but do not work. Indicates a hardware driver issue or youcam VGA.

  Display brightness/contrast settings: Functionkeys does notwork. DINT find any option to do so. Has no graphics/setting properties.

  Functionkeys: Doesn't screen brightness keys does not work, volume keys does not infact the keys for FF and FR works for volume.

  Compitable WDDM drivers: Aero effect troubleshoot the application system drivers WDDM compitable.

  No Sleep option: In the menu next to the stop, the standby option is disabled.

  Hello:

  See if it works for you...

  1. install the utility Intel Chipset Installation and reboot.

  File name: sp69575.exe

  2. install the Intel HD graphics driver and restart.

  File name: sp65598.exe

  3. install the audio driver and restarted.

  File name: sp69611.exe

• CyberLink youcam is blury and blurred

  Why is my cyberlink youcam went blury and blurry all of a sudden? Skype is also like that.

  How can I solve this problem?

  Hello rashel96. I understand that the webcam seems to be blurry all of a sudden. This can occur when the calibration is off or when the hardware of the webcam has become defective. As it is vague on several programs, this indicates that the webcam is the source of error. To help you, I need the following information:

  1. computer model number. If you need help to find this information, you can reference the following Web site: http://support.hp.com/us-en/document/bph07555

  2 operating system. If you need help to find this information, you can reference the following Web site: http://windows.microsoft.com/en-CA/windows/which-operating-system

  3 have you tried a second webcam in order to assess whether it is a webcam, or several having the issue?

  In the meantime, I like you to follow the troubleshooting in this HP documents topic solved webcam, below. Please choose the appropriate document based on your operating system:

  Windows Vista: http://support.hp.com/us-en/document/c01235743

  Windows 7: http://support.hp.com/us-en/document/c02452221

  Windows 8: http://support.hp.com/us-en/document/c03430151

  Please reply to this message when you are done troubleshooting using the above document. If the problem persists, please provide the results of troubleshooting information and them that I asked questions about earlier in this post.

  I look forward to your reply.

  Mario

• CyberLink YouCam

  When I opened Youcam CyberLink all I see is a white square, where the image should be. the camera usually runs for half an hour, then stops working. I don't see notifications on the camera is not connected etc...
  The only thing I see is the white square. I write this, I see this message on the place that Im writing. Please help as soon as POSSIBLE because I really need this camera on a daily basis.
  
  Thank you

  Hi @BITCTangerina,

  Welcome to the HP Forums, I'd love to help you with your CyberLink YouCam. If I understand your description that the YouCam is not working, but there is no notification or an indication as to why it won't work as expected. Please use the following document to solve the problem and I would like to know the results of your efforts: Computers HP - Webcam troubleshooting (Windows 10: 8).

  Thanks, I look forward to hearing back on your part. If this resolves the issue, please click Accept as Solution button below so that others can see what has worked for you.

• laptop HP envy 17 TS: windows driver 10 hp truevision hd for youcam?

  I see I'm not the only one with this problem.  Win 10 update seems to have deleted the driver for my webcam.  I tried to reinstall youcam, no luck.  Has anyone fixed this yet?

  Yay!   Solved!   I have a HP Envy touch screen.  He was originally with victory 8.1 and some delivered the software, which included 6 Youcam, the software to use the built in HP Truevision webcam.  I have not upgraded to win10 no problem.  Then I started having problems with my Start menu and programs it does not.  I could do a click on a few of them, but just click on them to open them did nothing.  I set up with it for a little while and then get frustrated enough to reinstall windows.  I think that I have the place in improved, or refresh - one who starts as new windows and records everything you had in the Windows.Old folder.   When I did this, all my software group has been deleted, including Youcam.   A few weeks later my Start menu stop working again and I had to do the win10 reinstall again.  I don't know what option I did the installation with the second time, but my file to win.old has now disappeared, as well as all the myself programs installed.  Now the webcam did not work.  I downloaded another version of Youcam - my version of software was not free to download and I wasn't about to pay for something that was initially provided with my computer for free, and I had no idea of what I could do or who to call to do not have to pay for it again.  I think it was 2 Youcam.   It was impossible to capture images.  The little light next to the camera, indicating that he was working, so I was sure that it was not a hardware problem.  When I looked in the settings I coulkd see she was using the HP Truevision webcam.  It just did not work.  I tried to make updates, Win10 and Cyberlink.  I uninstalled the webcam, reinstalled, tried to roll back the driver, all that jazz. That didn't fix it.  I looked on the Forum and found other people had similar issues, but I saw none that was remidied it.  Something about the embedded version of Youcam seems vital for the webcam not work at all.   I scoured my hard drive and found in my Program Files (x 86), my Cyberlink folder still had a Youcam6 record.  And the .exe program!   I ran it... and he did the same error "unable to capture.    I think that's when I posted in the forums here.  I was frustrated and doesn't bother with it more until yesterday.  I decided to try once more.   I ran Youcam6 (had to go again in Progran files (x 86) to do, but this time, I made a shortcut).  Same mistake.  I went into the Device Manager and uninstalled the Hp Truevision webcam.  Ran Youcam yet again, no camera detected.  With Youcam always on I went back to the Device Manager and search for new devices and immediately returned to the Youcam window and now it says "we have detected you have Hp truevision webcam, you want to use this device?  I clicked on ok, the box of image capture flashed different colors for a second, then was filled with the image of the room behind me and myself.  It worked!   Just in time, too.   My next idea was to see if drop shot it would help.

• HP 15 RO74TU: you have no driver compatible vga run youcam

  Dear!

  I am facing the problem all by opening the Youcam ask to inform how to solve.

  PRODUCT NUMBER IS: J8B82PA #ACJ

  Model: 15-ro74tu

  The error is ' you do not have vga compatible hardware driver run youcam.

  and also, I am unable to install drivers Graffic, please help me.

  Thanks in advance...

  Hello:

  See if the Intel directly to Intel graphics driver works... First listed file is automatic installation...

  https://Downloadcenter.Intel.com/download/24596/Intel-IRIS-and-HD-graphics-driver-for-Windows-7-8-8-1-64-bit

• 4 desire 1015dx: problem with webcam and microphone windows 10

  Hi all

  I bought a 4 craving and I upgraded to win10, webcam and microphone are not working now, it displays unknown device in Device Manager, I tried to install the drivers for win8 and win7, but it doesn't seem to work, I am trying to downgrade to win7 now, but it seems that I lost the recovery partition I tried to get from HP, but he told me to buy it for $49.99, what kind of support is.

  If anyone has a solution for this please help me with this (problem or demotion to windows7 webcam).

  Kind regards.

  Hello @November12,

  Welcome to the HP Forums!

  I read your message and understand that the webcam and MIC do not work on your HP Envy Ultrabook 4-1015dx. I have studied the issue and have developed a possible resolution. First of all, please perform a reset. Once this is done, please follow the steps described in these documents:

  1. HP PC - Webcam troubleshooting (Windows, 10, 8)

  2 HP Notebook PC - test a Webcam using YouCam (Windows 10, 8, 7)

  3. HP PCs - troubleshoot microphone (Windows, 10, 8)

  If the document does not have you helped to solve the problem, try to restore the BIOS , then check the updates of windows.

  Thanks, I look forward to your response with the result.

  If this post helped you, feel free to click on the thumbs up!

• Pavilion dv6 problem with webcam and microphone

  Hello
  I have a HP Pavilion dv6-6156ea, which is a little more than a month.  It runs Windows 7 Home Premium.
  Today, tried to use the webcam and microphone for the first time, a Skype call, but none of them does not seem to work.
  The webcam is not displayed in Device Manager, but the microphone is.
  When I opened Cyberlink Youcam, it does not recognize that there is an internal webcam.
  What should I do to activate the microphone and the cam?

  I followed the link below and follow the instructions.  But the webcam is not displayed in Device Manager.

  http://support.HP.com/us-en/document/c02452221

  Because is not find the device, I don't know how to update the drivers.

  I don't know how to solve the problem with the microphone.  I don't know if these things are likely to be associated.

  Any help appreciated

  Thank you

  Feel a little silly answering myself, but no one responded and I thought it is best to share what I found out.

  The webcam was defective, straight out of the box.

  And the microphone is connected to these features, but uses a different driver - if your microphone works, it could be a sign that your problem is with the driver for the cam.

  I bought the PC world a month ago, so there was although it is very busy.  It was the second faulty webcam in HP they had returned today - most early was a dv7.  There was no problem with replace - they took a glance, considered to be the installation of the drivers on a disc, but when it was not displayed in Device Manager and the microphone works not more, they knew right away.

  It really shows control of very poor quality of Hewlett-Packard.  It's a shame that in the first weeks, I was really happy with this model, but realistically, now I know that this is what looks like their QC, when my company needs its next piece I'll go with anything other than HP.

• HP Pavilion Notebook 15-199sa: the Cyberlink YouCam software update is ' hang "

  Hello

  Today, HP has automatically downloaded and installed Cyberlink MediaSuite10-desktop on my laptop and everything went without a hitch.

  It then downloaded immediastey software Cyberlink YouCam OK, but the 'installation' seems to have hung during the last 40 minutes or so.

  In Task Manager, a process of 'Windows Modules Installer function' alternates between enough intense activity of the CPU and the disk activity.

  I'll give him a little longer, but is it possible to interrupt this installation apparently failed without causing problems? If so, how can I go to try reinstalling software Cyberlink YouCam - or the software HP tries again to itys own agreement?

  I had only the laptop a few weeks and that you don't know much anything.

  John latter

  The second installation went well.

  This time, I watched what was going on:

  When the download is complete, the actual attempt the installation was indicated by two gear wheels spinning - something I missed the first time I thought that the icon has failed (a cross instead of the green checkmark) meant that the program had hung.

  Basically, I panicked for nothing - Oops!

• U430p camera problem

  Dear Lenovo community,

  I would like to ask for your help. I recently bought a Lenovo IdeaPad U430p laptop, which I am very happy. But unfortunately, while adapting to meet my needs, I accidentally deleted the camera easy to the software list. I was very stupid, because I clicked it twice and he immediately got erased.

  If someone could tell me what to do to get the webcam to return, I would be very grateful. Now I can't use the built-in webcam and I don't know how I could find the software again.

  Thanks in advance for your help.

  Hi Cassandra,

  Welcome to Lenovo Community!

  According to the request, we realized that the problem with the camera in your Lenovo U430p laptop.

  Please test the camera in testmycam.com if the device works well please install the youcam software.

  Click here to see the youcam software if the operating system is windows 7.

  If the camera does not work in testmycam please update the drivers of the device to the latest version and check the issue.

  Click here to see the drivers if the operating system is windows 8.1.

  Click here to see the driver if the operating system is windows 7, 8.

  I hope this helps. Post back if the problem persists!

  Best regards

  Ashwin.S