Your computer has been locked and all your files encrypted with RSA 2048-bit encryption.
My computer has been hit by a ransomware (which is reported by Palo Alto Networks March 4, http://researchcenter.paloaltonetworks.com/2016/03/new-os-x-ransomware-keranger-infect es-transmission-bittorrent-client-...)
What should I do to save my files?
And how to remove the virus permanently?
If you do not have a backup that has not been attached while the virus was busy to encrypt your data, I think it's too late now.
To be absolutely sure that there is nothing left on the computer, the only way is from scratch.
Tags: Notebooks
Similar Questions
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at startup it is endlessly with a page to say international FBI * has been examined and the model has been locked, its says to pay for unlocked do I think it could be a virus?
Hello
STARRT the system and run it in safe mode.
Then run malwarebytes free by http://www.malwarebytes.org/products/malwarebytes_free or
SUPERAntiSpyware from here
http://www.SUPERAntiSpyware.com/
remove what it finds.
Then see how you start
Concerning
GT4U
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I use Adobe first Pro CS5. I'm working on a project for a month and this morning, I realized that there is a problem with it. To make sure that I don't junk my computer upwards, I have always to leave the files I'm working with my expansion drive and I work from there. I have autosave all the time, etc, but apparently, at some recent point, my disk expansion has been disconnected, and Premiere Pro tells me that all my files are offline. My biggest problem is that I've renamed all my video files in Premiere Pro, but I not rename them on my drive for expansion. Thus, for them find would probably take me as long, if not more, of my original work. Is it possible in the world that I can record these files and the long hours that I've already spent editing this video? If you have an idea regarding what I can do, I would be eternally grateful. Note: I work with AVCHD clips.
Please, I beg you. Whatever that is would be helpful at this stage.
Make sure that Premiere Pro is closed, and reconnect the drive. Everything should be good when you reopen the project.
The exceptions are two. Bill has raised the first. The second is that if you have already saved the project with offline files. Once you do that, you're done.
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instructions on how to get your photos back after your computer has been deleted and the
my computer has been deleted and my photos from my photo file. so I wonder how I can get all my photos if I can at all... my computer was giving me problems and saying that the hard drive has been mess up so I went back and restored my programs and it restored everything but my photos and other files, that I would just get my photos.
How exactly do you run restore?
If you have used a disk recovery or a recovery Partition...
to reinstall your system as it was when you first
bought it... your personal files may be missing
unless you do backups on an external support.There are programs of software designed to recover the
deleted files. The following freeware is an example...
a Google search will find more.If there is no file on your hard drive with
not been crushed... There is a little chance that
You may be able to recover some of them.(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)Recuva - file recovery
http://www.Recuva.com/Introduction of Recuva (tutorials)
http://docs.Piriform.com/Recuva/introducing-RecuvaThe following article can be also worth a visit:
How to recover files deleted with free software
http://Lifehacker.com/393084/how-to-recover-deleted-files-with-free-softwareGood luck.
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My computer has been hacked and infected
original title: virusMy computer has been hacked and so a virus came and took all my details... and now sending waste to all my friends.family.t this point I changed my email password and would like to change my username, help
Hello
Proceed to a very thorough check for malware and then change your password by e-mail.
It is possible for a person to send the email that 'seems' to be of your
account but that is not really - called "Spoofing." That means its 'Possible' emails
were not really you, although they may have your contact list. Have someone
who receives the e-mails to check the header to see where he is actually sent by and
NOT only the answer to the address.How to read the message headers
http://www.high-speed-Internet-Access-Guide.com/articles/email-headers.htmlE-mail spoofing
http://en.Wikipedia.org/wiki/E-mail_spoofingE-mail spoofing and Phishing
http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htmUnderstanding E-mail Spoofing
http://www.windowsecurity.com/articles/email-spoofing.htmlFraudulent emails (false)
http://pages.eBay.com/education/spooftutorial/Google search - email Spoofing
http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1=============================================
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
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My account has been locked and I can't seem to log on. Could you please help and guide me to unlock? I need my old account as soon as possible.
I assume you mean to your hotmaul account.
If so, Windows Live questions need to be addressed by Windows Live Solution Center, not by MS Answers.Here are some links your need to use:
1. "Yous has been temporarily blocked shas:
http://windowslivehelp.com/solution.aspx?SolutionID=f172cbee-3c73-4506-8a1d-4e6e82adb8462. If you want to ask questions, here is the forum for discussions of Hotmail:
http://windowslivehelp.com/forums.aspx?ProductID=1Your account is blocked because it is considered that you have violated their code of conduct.
You have to manage with them and them alone. In Microsoft Answers, we can not help you. -
My computer has been hacked and I want to delete unwanted users who have been added
My computer has been hacked and the settings have been changed to add remote users. I am trying to remove additional users that have been added, but I don't want to delete something I need by mistake. I'm the only person who uses this computer and I don't want to share it on my network. There is a user called "SYSTEM" that should I delete also Aministrators (plural) and trusted Installer. I have to keep one of these?
Hello Debkp123,
You don't want to remove the SYSTEM account. (It probably not you would delete this account)
You don't want to delete your system32 folder by making your computer unbootable.
Watch the TechNet article following describing the default accounts/users on Windows:
http://TechNet.Microsoft.com/en-us/library/bb726980.aspx -
My computer has been locked.
I have OS X El Capitan v10.11.4 as update installed, a processor Intel Core 13 of 3.06 GHz, DDR3 4 GB 1333 MHz memory and 342.56 498.88 GB of storage. My computer has been locked up on the internet. especially on Facebook. I used utilities to repair the files because I deleted a lot of old files, but nothing appears.
What public services?
The vast majority of the case called utilities 'repair' a lot more damage then good.
Could you please provide more details on what you mean when you say that the internet is locked up?
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original title: games
The standard games on my computer has been deleted and my hard drive went out is there a place I can download the standard games
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* O.T. > phone call
I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system to make the necessary repairs. They have stated that they are from Microsoft but I didn't honestly believe that. Has anyone else had these calls?
Thousands have and you have reason to be wary.
Read this
http://blogs.Microsoft.com/Cybertrust/2014/06/26/is-that-call-from-Microsoft-a-scam/
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I bought Adobe Acrobat XI Standard previously. My computer has been changed and I have lost the need to reinstall. Have failed and need help. My serial number does not work.
Hi Dean,
Please refer to the KB Doc:https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
Kind regards
Rave -
Have been locked out of my account for seven days
and cannot access messages or retrieve my addresses. Cause a lot of stress. No guard MS saying that they will send me a new password BUYMD. I've set up account about 14 years and I don't remember my safe Word now. How can I switch back to my account? MS wrote they will send my password to the account of spare * address email is removed from the privacy *, but DO NOT. Is the account I'm stuck on * address email is removed from the privacy * HELP! Kirsten EbsenHello
To expand a bit on the right information to Debbie C.:
Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usError message "your account has been locked" when trying to connect
http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2Compromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I was running to the latest version of firefox on my laptop, but I think he was still running through a synchronization of the former. This laptop has been erased, and now I have a new. I can't get my only synchronized data, even when I install version 28 which took the synchronization of the former...
Any advice? I had several years of saved bookmarks and many passwords...You need three things to connect to an old account of synchronization.
- Account name = email address
- Password for the account
- Synchronize key / recovery key = without your data are useless - as this 'key' has been used to encrypt your data, and because the data useless without that "touch" you can't even download your data - it is necessary to decrypt your data "
IMO, too much security for the "browser data", other than passwords.
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The page shows that his United Kingdom police which includes the service of Cheshire Police and the Metropolitan Police, in us saying that we have committed an offence and asking for £100 to unlock the computer. If not paid within 72 days he will remained locked.
Computer has been infected with malicious software.
There is nothing to click to remove this page to completely turn off the computer.
Can you help me, please?
Thank you
Heather
Take a look at this site for some good information on the removal of virus/malware.
http://www.selectrealsecurity.com/malware-removal-Guide/
I hope this helps.
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Today I got a text from a mobile phone no, informing me that my ID Apple has been locked. I did not answer or clicking on the link sent in the message, because I suspect that it's maybe a scam.
I was able to connect to Apple in order to send this message, which proves that the text is not authentic. I just want to warn others.
Hello
Clicking on the link, you have made the right choice.
You can report the message to Apple by following the steps detailed here:
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Loading XP on a totally wiped hard drive
I completely erase the hard drive of my laptop and I want now to load XP on but what I see is a command line based and I can't figure out how to get the CD with Windows to run. Any help out there?
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Original title: broken shortcut ALL my shortcuts on the desktop and start menu - all programs are showing up with blank windows pages icon and the name of the file and .lnk I uninstalled something and it happened that I tried system recovery and ever
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no admin password cannot be anything__
I have a dell Windows xp computer. the amin account has been deleted, and I do not know the admin password. II am not able to install any new program because I don't have the admin permission. Help, please. How to bypass or reformat my HDD withou
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What does x 64 Itanium mean please? Error message says "this program cannot be installed on versions of windows that are designed for the following processing architectures. x 64 Itanium My processor is an AMD Turion (tm) 62 x 2 mobile technology TL-