Z10 e-mail accounts keep blackBerry get "disconnected".

I noticed that I get more emails. When I check my accounts, I find that one or more are not connected. I have 5 accounts, gmail 2, 2 bell and rogers 1. It happens with all of them. Seems more common since upgrading to 10.1. It happens several times a day. A soft reset fix but it's stupid. Is this a known problem sw or do I have a hardware problem?

Hello Blackesber,

Welcome to the BlackBerry support community.

If please remove and re-add each of your accounts on your BlackBerry Z10 smartphone and let us know if this continues to happen with any of your email accounts in the future.

Tags: BlackBerry Smartphones

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