Z3 Compact not able to do things during a call

I noticed with my Z3 Compact that it does not really do anything in a call. As a response to a text, etc. Where as with other android devices and apple products, I was able to do everything by doing the same things. It allows you to get into a message I think but do not type anything in. Certainly not just a touchscreen problem. Any ideas? Lollipop hoping solves this problem. Any idea when this update is too much?

From your home screen

1. tap the icon of the Application screen.
2 find and tap Settings > applications.
3. slide the tab all.
4. find and tap an app called smartkey.
5 uninstall.
6. restart the phone

Tags: Sony Phones

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