Zoneing Smartphones blackBerry on the phone

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• Display different IMEI Smartphones blackBerry in the phone and the IMEI glued to the back, behind the battery

  I just bought a Blackberry curve 9360 and the problem is the PIN & IMEI that appears on the phone is:

  IMEI: 3 * 5899

  PIN: 2 * C3

  but the IMEI sticker stuck to the back of the battery and as well as on the boxshows:

  IMEI: 357965042073448

  PIN: 2 * 4F

  It's really frustrating. Also I can't use the BIS plan that is already activated, because whenever I ask you to join the host routing table, it returns with none.

  I use Airtel India as my carrier. Help, please.

  You already posted this. Return the unit where you bought it. It's been tampered with.

• Emails from Smartphones blackBerry in the phone message icon

  I've separated successfully from the msg email & text. I have an icon of e-mail & messages it & in the main mailbox. Is it possible to separate the telephone messages of emails?

  Hi and welcome to the forums!

  Go to CALL the LOGS MENU. Options. LOGGING OF THE CALLS. Show the types of call in messages log: no control.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you 

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• BlackBerry software update failed Smartphone, cannot use the phone, but can attach to the computer access to the Internet.

  How to fix the phone. Software of office says "cannot communicate with the device.

  Hi and welcome to the Forums!

  Good job on the recovery! But all is not lost for your data. If you did the update via your PC, then in the early stages of the process should have been a backup of your data (assuming you do not defeat this feature). If you're on a PC, then look for in your entire hard drive to a file with the extension of the IPD (*.) IPD)... check the date and time of the results... created more recently is your best candidate and if all goes well, it was created at the time you did the update. Use this procedure to restore this file:

  • KB10339 How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

  If you use a MAC, I don't know how he does things, but maybe this KB is useful:

  • KB18776 Back up and restore BlackBerry smartphone data on a Mac using BlackBerry Desktop Software 2.0

  If you performed the update OTA or otherwise circumvented the backup data, then you are indeed no chance.

  Good luck!

• BlackBerry Smartphones BlackBerry Curve 9320 phone charger exploded during the charge.

  I put my BlackBerry Curve 9320 on charges this morning that the battery is running low. Plugged into a wall jack, and after 1 hour, the charger went pop! Fortunately, I was sitting next to and off the charger to the power outlet before unplugging. Used cable comes with the phone and is plugged into my laptop (I know very risky) and hey presto on the phone was OK, so was the USB cable so that the fault was the charger plug! Jack was OK as my other half is an electrician and he said that the outlet was OK also. I am waiting for a new charger be delivered by Royal mail while I'm typing this. A lot of people who have this phone have the same problem? I was just lucky that I was able to disconnect immediately without any damage to the phone thanks to God.

  Yes, the tat is thought too. Generally use a surge protected socket but used a regular wall outlet this day there without thought. My husband is an electrician and was told that the used was ok, the USB cable was ok, but the damage has been done to the charger and saved the phone thank God! My other half, with my permission opened the charger and one of the items was burned and stank! Have since been replaced charger and had a free USB cable included in the package that I'll keep it as a spare.

• Things of Smartphones blackBerry in the owner's manual are not on the phone

  difficult to find things that the manual said to do but are not actually on the phone. for example, the manual said to go to options and then direct connection options for me to set up my direct connect preferences. However, there is no direct don't connect option under 'options' on my phone. I ask this because I would like to find a way for me to have my phone but does not receive direct connect calls. I tried yesterday by setting the phone 'phone only' but I always receive direct connect calls. someone at - it suggestions?  I did a full software download today to see if that would fix it but it didn't. any help would be appreciated. Thank you

  talk you about this documentation?

  http://NA.BlackBerry.com/eng/deliverables/6135/Direct_Connect_calls_548284_11.jsp

  in any case, it's easy, you are missing just one step. On your device, there are many applications: browser, media, camera and so on.
  And there is an app called phone. Yu have to get in there before opening the options.

  Home screen > green button > options

• Notifications of calendar to blackBerry Smartphones turn on the phone

  I searched for the answer and can't find it.  I have a Blackberry 8330 and love it.  If the phone is turned off and I have a notification callback to the calendar (for a meeting), it will turn the phone back on.  It's very irritating in a film or in a plane - when your phone is turned off. I know how to go in the profile and advanced and make changes.  However, under calendar, it doesn't give me that les options options 'ring', 'volume', 'number of beeps', 'repeat notification' to remove the flashing LED or "number of vibrations."   Help, please.  He's on the phone to my husband too.

  Is this a feature of the phone or carrier?  I have Sprint as a carrier.  One of my friends has Verizon and its not done.

  IT IS EVERYTHING!  I have my "auto on / off", set up on my phone.  If I don't get this option when I turn off the phone with the key.  But if I'm going to "turn off the power" on the screen, it gives me this opportunity.  And it works, it keeps the phone off.

  Thank you very much!!!

• BlackBerry Smartphones Missing calls - the phone rings do not

  Sometimes my phone acts as if it were the silent mode: a call comes in and I can see it on the screen, but it does not have a ringing sound. The very next call sounds great, even if it is the same person who called when the phone was silent. The sound settings are set to 'Normal '. The tech at the local store guys are confused.

  Any ideas why this happens?

  Thank you very much!

  I had this problem too, and the only solution was to reboot the phone and then remove the battery.  I brought back to the cell shop where I got it; they had placed the phone software updated and location of PRL, they even tried wiping the own phone electronically.

  It was an intermittent problem, so I had to constantly check to see if the ringer would work.  If the cell store eventually brought down and replaced by a new.  Now I think it works very well.  Touch wood.

  Gillis

• Copy numbers classic blackBerry in the phone - how application?

  Hello

  It alredy happened to me several times, but after again experiencing it today, I would ask the forum because I can't believe that it is not possible:

  I would copy a phone number of a site, an email or a text message or some source in the application text phone for composition, but I can't find a way to 'paste' a number in there. I found myself every time with the number of writing down or he telephone numbering in another...

  Y at - it any opportunity to do so, if possible, without creating a contact entry?

  Thanks in advance for any help!

  Best regards

  Hans-Jürgen

  You should be able to without any problems.

  If you visit a Web site via the Blackberry browser - just click on the number that appears a notification, if you want to call.

  Or if you prefer to copy - you can hold on the number to activate the copy/selection option. Just copy the number or choose from a few other options.

  Once you copy - go to the phone app then just press on the field where you enter the number of the paste option.

• Problem Bluetooth PRIV Smartphones blackBerry with the BMW 328 model 2013

  I tried several days get my PRIV to connect with my bluetooth and phone/book music and the only way to make it work is to disable the function of my phone. When I try to connect my BB PRIV to my car, there will be des-1001,-1002, etc., next to the bluetooth signal and after a few seconds he suddenly resets my car bluetooth system. There is no new update for my car system and I have never had a problem with other Android, BlackBerry, or even Apple devices. It's the first time that this problem occurs and it's phone contacts which are somehow overloading my car infotament system. However there is no way for me to specifically stop the phone contact because even though I do in the bluetooth on the phone settings, every time I get in my car it resets the permissions and tries to connect again AGAIN and AGAIN the cause of the problem. Please let me know if my phone is broken software wise, or if the application contact break you guys used somehow some systems of infotament of the telephone directories of car etc. Cause the phone book may never load and I tried several times to make it work.

  Hey, if I could get my phone with my car, including the audio both phone and bluetooth features. In order for me to get it to work I had to download the new firmware from

  http://www.BMW.com/com/en/owners/connected_drive_services/mobile_devices/bluetooth_software_update.h...

  I put the last seven digits of my vin number in the search and downloaded the update to a USB plugged on the center console of my car. Once it was done I tried to connect and to my surprise my contacts list appeared. I pulled the top of Spotify and it played without screaming and cutting. I tried a phone call, and it worked as well. I want to test a little on my lunch hour but well again.

  See if it works for you.

• BB user new Smartphones blackBerry; Tap the Contacts icon and device service PHOTO appears

  Hello

  Not only I am a new Blackberry user, I just use an older Motorola RAZR flip phone.  I know almost nothing about these 'new' phones!  Then... I printed the page 327 User Guide (327 pages - summers - you're KIDDING? and can't find the answer I need.)

  When I press the icon 'Contacts', the characteristics of the camera appear.  I do NOT get a list of contacts from which to choose call or text someone.  When I press the icon 'Text', I used to get a "thread" of my most recent texts with a person, not a list of contacts to choose text.

  Earlier, when I said «I used to get...» "this was the case until this morning and I pressed a selection from somewhere (Options? Settings?  do not remember) this icon not highlighted the 'Contacts' on the homepage quite... but still, when I press the icon 'Contacts' not highlighted, I have the choice of camera still come to the top.

  Sigh... could someone help me understand how to get a LIST of your contacts, so I can choose who I want to call or text and tell me how to get RID of the info from the upcoming camera whenever I press Contacts?

  Thank you very much!

  Always start with a battery pull when the strangeness slips into your phone. To make a correct battery pull, remove the battery while your phone is on, then replace a few seconds later. The phone must be powered on when you do this. Your phone will reboot and hopefully everything will be as it was.

  Try this and post back with your results.

• Password blackBerry Smartphones blackberry bold 9790 phone lock!

  my daughter has changed its blackberry bold 9790 phone password, I have 2 try left. Ive tried other sim cards and certainly the phone lock. any way to clear the password or reset the phone so I can't disable the password?

  clarebragy1 wrote:
  my daughter has changed its blackberry bold 9790 phone password, I have 2 try left. Ive tried other sim cards and certainly the phone lock. any way to clear the password or reset the phone so I can't disable the password?

  Hi clearebragy1

  Welcome to the BlackBerry Support Community Forums

  If you talk about the device password then simply change SIM card will not disable the device password a user defined here device. But if we enter too bad password (default is 10) then our device will begin a wipe removing all user data of this unit and must start all over again.

  But if it's BlackBerry ID password, then it will be different! If we go in too bad password for our BlackBerry ID then it locks us, first for 15 minutes and so on. In this situation, must reset the BlackBerry ID password, but it will never be allowed to wipe our BlackBerry, refer to this Article:

  KB24157 : BlackBerry ID locking behavior

   

  Let us know if you have any questions.

• Use of Smartphones blackBerry to the Mexico

  I will be going to Mexico in 2 weeks and would like to know if I'll be able to use the internet and check my email on my Blackberry Curve 8330, while I'm there? My service is the United States. Anyone know?

  I contacted the supplier of world food DAY and here's what I learned: the Blackberry Curve 8330 data services will not work to Mexico, if your service is the United States. You must have the world edition phone for data services. The phone itself would work for $3.00 per day more than $1.99 per minute for incoming and outgoing calls. Text messaging also will not work.

  Thanksfor the tip.

• Problem of Smartphones blackBerry with the button mute

  So I was playing songs on my blackberry 9700 when I tried pause button works fine but anyway after some time stopped working for some strange reason.

  I also reboot the phone given that it could be a software error, but nothing helped.

  Kindly advise on how bad the problem or do I have to go into a blackberry shop for repair.

  Thanking in anticipation >

  If a battery pull did not tour (and I hope that your phone is powered when you removed the battery, otherwise it will do nothing to help you), reload your operating system is the next logical step.

  To do this, connect your phone to your PC via USB and open BlackBerry Desktop Software.  Once your phone has been recognized, click device at the top of the software, and then restore the menu drop down.  Choose the most recent restore point and the recharge.  That should do the trick.  If this isn't the case, you should return to your carrier for replacement.

  I hope that helps you.