03/07/13 cloud will not update, says no internet connection?
I'm online (obviously), but I just get a pop-up that says please connect to the internet and try again.
I AM CONNECTED. I run my programs every day, I have an annual subscription, and I want to just update.
Grrr.
Help?
Hi xxRMP3xx,
This happens when your system is not able to connect to the activation server. There may be several reasons for this such as firewall is not letting this respect to establish, or sometimes the Adobe entries in the hosts file.
You can check the hosts file and remove all the entries of her Adobe.
Location of the hosts file
Windows; - C:\Windows\System32\drivers\etc\hosts
Mac: - window of the Open finder - click on go--> go to folder---> / etc---> press enter
Open the file with Notepad (windows), textedit (mac) hosts
Thank you
Kapil
Tags: Adobe
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