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• When you try to import photos, I get an error that says that the preview is not available for this file.

  When you try to import photos I get an error that says: Preview is not available for this file. Then when I try to download these files, a gray box returns for each photo with the name of the file, and this error message -Preview is not available for this file but no picture. The files are JPEG files. I use Lightroom CC help?

  Some additional information. I received these photos of my granddaughter of my son with Dropbox. I checked the files under properties and found that they were listed as "some blocked properties" so I checked the box to 'unlock' and click on apply. The blocked message went away. Then, I took the original photos out of the folder of file they were in. I went back to LR and made sure those grey boxes with the Preview is not available for this file was missing. Then I went to the new files with the status of unlock in a new folder and tried to import into LR... same thing happens again! UGH

  Hi rsobieski,

  Could you please copy the images of Dropbox in a new folder on the computer/pictures folder.

  Also, then try again to import images into Lightroom and also please check if you have read and write permissions on the images.

  Kind regards

  Tanuj

• Hi, I have can´t buy cc for photographers. It is said that the plan is not available for my country, but a lot of friends already buy it, so... I don't know Don t. SOS! Please...

  Hello! I can´t buy cc for photographers. It is said that the plan is not available for my country, but a lot of friends already buy it then... SOS! Please, I beg you!

  Hello

  I sorry but in Uruguay Creative Cloud for individuals is not available. The product that is available is creative cloud for the teams through resellers.

  Please see the link below for the list of countries in which the creative cloud is available.

  http://www.Adobe.com/content/dam/Adobe/en/products/creativecloud/CC/PDFs/CC-availability-m atrix.pdf

  Kind regards

  Hervé Khare

• Cannot use the digital upgrade (not available for countries) (US)

  I have a product key to digitally improve Windows 8, but when I run the wizard, it is said that it is not available for my country, I would give a screenshot but XP isn't the Snipping Tool.

  Help, please!

  S ' ensure that you apply the latest updates before upgrading.

  -Try to switch to a wired connection if you download over Wi - Fi

  Disable/uninstall no matter what third-party Antivirus, you may have installed before the update.

  -Do a clean boot.

  http://support.Microsoft.com/kb/929135

• the old preview not available for this file?

  just bought a lumix, taken to view raw lx7.  no problem importing raw in my mac using lr4 files.

  When I try to import the same file in an acer aspire one notebook I get the following error message:

  the files are a camera which is not recognized by the raw format support in LR.

  in th lr import Panel, I get the following:

  Preview is not available for this file.

  Anyone know what is happening?

  I am able to import JPEG files.

  Support for the LX7 came with LR4.2. You have the version installed on your laptop?

• Why is the 'free' texture not available for subscribers of Photoshop Photography Plan?

  I have subscribed to the Plan of the photograph of the CC Adobe since August 2013.  Today I received an email from Adobe with the subject "new benefits added to your Plan for creative photography Cloud."  The e-mail linked to a web page.  On this page, I clicked on the link "Enter the magical world of Trey Ratcliff."  On this page there is a link 'Texture free Adobe Photoshop CC' (http://inspire.adobe.com/2014/11/7/free_adobe_photoshop_cc_texture.html).  I decided to try the texture - 08 Texture Metal by Niklas K. Andersen.

  Using the application of Creative Cloud Desktop on Windows, I found my way to the market.  For more information, it was my first time using the functionality of the market.  When I has attempted to add it to 'My library', I got the message

  "Active market are a Premium feature available only for members 'CC Complete' and"Single App""

  Two questions:

  1. as a photography CC Plan subscriber, I am not a member of the "App"?
  2. If the answer to (1) is no, then why don't Adobe clearly indicate that the 'free Texture' is reserved for premium subscribers?

  Hello J,

  Here is a breakdown between the shots in Photoshop: helps Photoshop | Differences between Photoshop and creative photography programs Cloud

• I am based in Tanzania, East Africa. I want to subscribe to Acrobat Pro DC. Given that the subscription is not available for me can someone help?

  Anyone know how I can subscribe to Adobe Acrobat Pro DC? Am based in Tanzania, East Africa and the online sign-up option is not available on the site.

  Please help if you can. Thank you.

  !

  You can probably still buy a perpetual license. It is very well hidden, but... Follow these instructions:

  On the Page of Adobe products: https://www.adobe.com/products/catalog/software.html

  Click Buy next to Acrobat Pro DC and change the option 'I want to buy' to 'Full' (or 'Upgrade' If you have an earlier version of qualification).

  Select any other options, and then click Add to cart, proceed to checkout. You will get a full license, not a time-based subscription.

• Web access remote Windows 2011 essentials, EI computers available and accessible only to the administrator account. not available for computer users

  A new installation of Windows SBS 2011 Essentials. We have the following text:

  1 / web remote access is fine for the administrator account, server and work stations are available and accessible francs

  2 - However, if any user uses the web remote access, it is able to see the shared folders but no computers available.

  3. from the server, I am able to connect locally remotely and manage the client computer (local, not through the internet)

  Hello

  I suggest you send the query in the link for assistance.
  http://social.technet.Microsoft.com/forums/en/smallbusinessserver/threads

• Why the features are not available for me?

  My desktop version of Firefox, the option shown on this screenshot is disabled: http://screencast.com/t/k7YIzNTC9C7. It is not grayed out on my version of the laptop.

  In addition, I'm not able to select the option "Always Enable" to always enable notifications of certain websites in my browser on my desktop, but I'm able to do on my laptop.

  Both versions are updated to 36.0.4.

  Make sure that you are not Firefox running in permanent private browsing mode (don't remember history).

  • https://support.Mozilla.org/KB/private+browsing
  • Tools > Options > privacy > Firefox will be: "use the custom settings for history".
  • : Uncheck the [] "always use the private browsing mode.

• Database of blackBerry Smartphones the address book not available for synchronization

  ... "For help to resolve this problem, refer to KB19454 in the Knowledge Base of Blackberry Desktop Manager".

  I did, and it says this:

  Cause 1: the BlackBerry smartphone does not contain the PIM application you are trying to synchronize with. For example, the screenshot above error has occurred as a result of the application of tasks is not installed on the BlackBerry smartphone.

  Then, of course the BlackBerry has the address book app installed, and if it wasn't the cause.  I followed some of the sons of other related expenses and came up with nothing.

  I synced before - first time that successfully, this worked great, the second time that he kept failing, so I changed the setting to REPLACE my address book on the BlackBerry each sync, who has worked several times, and now this.

  GRRRR... of ideas?

  Worked like a champ, with the only exception to the process.  When I looked at my address book to the end, he had more than one entry for each record.  So I went back to the process, but this time, before you reconnect and resynchronize, I deleted manually additional entries - for some reason, they were still there, even though I "erased" address book information!  I'm guessing that these entries were originally a part of the problem.  Anyway, once deleted I've reconnected, resynced ' by replacing ' content of the BB for the address book - and now I have great 2-way synchronization job. "  Thank you!

• Why is the filter of the oil paint not available for me to use when I updated and using the 2015 version?

  Hello, can someone help me to explain why the oil paint filter is always gray in my version of photoshop CC 2015 update.  I tried to update several times to see of it will appear after update and restarted my pc but it still isn't available.  It says I have the latest version.

  See this: oil paint is gray

  Don't forget that opencl is checked. If it is grayed out and you can't, something in your card is less than the needs.

  You uncheck help > OpenCL leInfosection system that OpenCL meet the minimum specs for the oil painting.

• Lightroom 5: excerpts from performance, but the boxes are not available for import in fact

  Help! I took a bunch of pictures last night and that they import into LR. I've been using this same camera (5dIII) and installation of LR (version 5.0, camera RAW 8.0) for more than a year.

  
  

  I tried to cope with the files on the hard disk through picture Capture and then import from the finder. Image capture has been fine with it, but they will not yet import into LR.

  
  

  Saw her look fine, but gray and no check box. (see photo).

  
  

  When I go to the finder and arrow through them, funky look previews. (see another photo).

  
  

  Previews happening as well in the Image Capture. Any thoughts?

  
  

  
  

  
  

  When images are displayed like this in the import dialog box, it is usually an indication that they are already in the catalog. If you are sure that these images are not in the catalogue, it is possible that the camera has started on in its file naming process for now you have more images with the same file name?

• I have Firefox 5.0.1 and a theme I want download says it works with Firefox 4.0b9pre - 7.0a1, but at the top, he says that he is not available for my platform. What should I do?

  I just downloaded Firefox 5.0.1 and one of the themes I want to download and try says it works with Firefox 4.0b9pre - 7.0a1. Upstairs, however, it is said that the theme is not available for my platform. He arrived with a few other themes as well, but I didn't check what versions they work with. I don't know what this means or what to do about it. The theme is at this link: https://addons.mozilla.org/z/en-US/firefox/addon/bloomind-ft-deepdark-2/

  It is said:

  'Bloomind FT DeepDark 2' is a theme that was created to transform the look of Firefox 4 for Windows users. It was specially designed for the seven, but the rendering is quite specific on XP and Linux (I can t test on MAC, but for those who would like to try on this platform, you can force the download and install it).

  So try to save this file using the context menu.

  • http://KB.mozillazine.org/themes

• Envy of HP dv7 - 7323CL: HP driver not available for my laptop after the WIN10, now said to use Windows updates

  I think I got this, just need confirmation, before I was going to HP.com to find udpated pilots, then site Web HP said if computers purchased after August 2013 have been tested, I think you could get the updates via the HP with WIN10 site.  My pc model was purchased in February 2013, it seems now that I have WIN10 there is no drivers for me page to go it says that I need to go to the updates of Windows.  Before I upgraded to 10, I was 8, and I had full access to the drivers download through HP.com page.  However, I think I understand now, I had a problem with the Norton Removal Tool, after using it, it makes my pilot biometric and disabled the Windows Hello to WIN10 - the reader of fingerprints for a connection.  The pilot appeared to be corrupted and I needed to just reinstall.  I finally found an old forum via HP where someone has had the same problem that I did and they are found to include a link for the driver, and it worked for my model of laptop and solved the problem.  After some tests, I uninstalled the driver and learned at that time, after the driver is uninstalled, I can go to Windows Update and it will search and find the driver that I uninstalled and offer me the download to reinstall.  That's cool.  So, I understand now that even now if the drivers are not available for my model via HP.com, I can now just do a search through Windows Update and it will fix the problem, only after that I uninstalled it through Control Panel, Device Manager, once I uninstalled, restarted the computer, then did the updates of Windows It downloaded the driver, like when I went to the Control Panel, Device Manager, I saw the biometric driver in good working condition.  This is the case now with who need driver updates / reinstall?  (Note: to update the drivers, I know too much, you can go to control panel, Manager of devices, and then click the driver and select Update driver software.)

  Hi @MVP1 ,

  Welcome to the Forums of HP Support! I have, I understand that you are concerned about Windows 10 updtaes. I'll be happy to help you.

  You are right.  Microsoft took the drivers for this computer.  All updates will now come from Microsoft.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• Not available for ThinkPad Dock Ultra 135W firmware (40A20135XX)

  Looks like the firmware is not available for ThinkPad Dock Ultra 135W or one of the Ultra Dock.
  https://support.Lenovo.com/fi/FI/documents/pd014572

  All I get is https://download.lenovo.com/pccbbs/mobiles/fwdphb05.exe is:

  An error occurred during the processing of your request.
  
  

  Lenovo: Ideas, if this file existed before, or when he should be back again?

  Hello

  The file is back to download, check if it works for you.

  Concerning