Irregular help and Support from Adobe via Skype and Email

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• My Mac crashed and I had to reinstall everything. Photoshop keeps giving me the following error message, even after multiple uninstalls and reinstalls: error 16. It is impossible to get support from adobe - no one to call. It's for Photoshop 13.0.6 and

  My Mac crashed and I had to reinstall everything. Photoshop keeps giving me the following error message, even after multiple uninstalls and reinstalls: error 16. It is impossible to get support from adobe - no one to call. It's for Photoshop 13.0.6 and Mac Os 10.10.5 help please. Please respond by email to [email protected]

  I got this error 16 experience on my Macbook. The permissions for the Application Support folder have been changed.

  A simple fix Terminal can take care of that.

  Open Terminal (you can just tap Terminal in Spotlight to find it).

  Copy and paste this command in Terminal: sudo chmod-r 777 library/Application\ Support / Adobe

  Press enter, give your password if requested, and then try again. You may need to restart your Mac.

  Gene

• Is it possible to get phone support from Adobe?

  Is it possible to get phone support from Adobe?

  I think to buy http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml , but not for technical support

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Is there anyway to get the support from Adobe about the new version of LR?

  I spent hours trying to get LR6 to work in the CC.   I did everything mentioned in the forums without success.   Now my LR indicates that I have a trial!   I've been a user of CC since the beginning and now cannot use LR.   Is there any support from Adobe?  Chat options are no longer available.  They just don't care.

  Try to sign out and sign in return for Creative Cloud Desktop app and then check.

  Sign in, sign out | Creative office cloud app

• How do you get support from Adobe?

  I can't support or answers from Adobe. Chat: they said that they could not answer my question, I had to call the support phone number. I did it. They asked my phone number and said they'd call back in 30 to 40 minutes. They recalled in 5 minutes. I then put on hold for a little over an hour. And then they hung up on me.

  I had very few problems with Adobe in the past 10 years. Always quick and gentle assistance. Now, nothing.

  How do we get help? Or are we just out of luck - too big, don't care?

  Here's my problem: I am a member creative cloud. I downloaded Flash CS6 on my main computer and my laptop. I rarely used the laptop, but had to start using it. While I was working with Flash on the laptop, I noticed that the Brush tool have not all the options on the toolbar. No size, pen tool, nothing. I restarted the program. Still nothing. So, I reset the program by pressing cmd + option + shift I restarted the program. The right message is come to ask if I wanted to reset, I clicked Yes. Still does not resolve the issue.

  In view of this program has been downloaded and knowing that problems can occur if the line "belches" during a large download, I thought that I would just uninstall Flash completely and they go back and download again. No, the button to download said that it has been downloaded.

  Now what? Adobe seems cannot help. Any ideas?

  Run the cleanup tool (www.adobe.com/support/contact/cscleanertool.html) and then re - install, we cannot solve problems or help until you do not have the software installed.

• Is there such a thing a customer support from Adobe?

  I paid for a full version of Lightroom 6 and now, all of a sudden, it's CC with Lightroom and my trial has expired. There seems to be no way to get

  my serial number to make a how it was. More frustrating and typical for Adobe at the same time.

  See if this link helps:

  https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html

• Deactivation of the service and contact the Support from Adobe as requested

  I recently got laid off and I had installed my second license of my personal on work computer Photoshop CS3 - this computer has been updated a few months back and now can be turned off so that I can use the second license on another device.

  Help Adobe FAQ gives to think I have contact Adobe for assistance with my serial number handy. I've smoothed on the Contact us link and can't find what to do.

  Any suggestions please. I need to have this disarms my old computer to work as soon as possible. Thank you.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  You must have your number of activations reset due to a dead computer that does not allow you to disable the program yourself

• Bad, someone else has to find support from Adobe?

  I spent 25 minutes trying to find someone who can help me.  I give up. No way I'll pay hundreds of dollars for hearing if they provide no technical support or customer.

  As far as I know, the program support is via forums, not direct to Adobe

  If you have specific program questions, you must go to the forum for this program

  If you start the https://forums.adobe.com/welcome Forums Index

  You will be able to select a forum for the specific Adobe products you use

  Click on the symbol "arrow down" on the right (where it says all communities) to open the drop-down list and scroll

• What is the number of Support from Adobe for Singapore?

  Please provide the number of service customer for Singapore as a result of the user:

  Estherlle

  + 65 6226 3008

  Hi gauravt52101057,

  Customer can follow this link for the support of the Contact Customer Service, sign using his Adobe ID, make your product selection & question, click on "still need help? Contact us' button to start a call or a chat.

  Kind regards
  Nicos

• I received my Adobe CS6 approval.  When I type the serial number, it will not check and said support contact adobe.

  I received a notice of saying Adobe

  "Congratulations, your eligibility verification request has been approved."

  I had trouble downloading the files yesterday on Christmas day.

  and I tried several times.  I didn't know they were in folders within my download

  folder.  I kept thinking that they were not downloading, so I downloaded the 4 or 5 times.

  I finally got the redemption code, then the number series but

  now it says to contact the customer service.

  What I am doing wrong?

  No one has contacted me back again.

  Thank you

  r.

  At this point, it will be best to contact the Support from Adobe http://helpx.adobe.com/contact.html

  Concerning

  Baudier

• I received an email from adobe that says update my apps. What I have to pay for it again?

  I wish I could talk to someone from Adobe. The email told to update my applications, but then takes me to a place to buy. If it is a rouse to try to get more money, I will be upset. I thought that the monthly fee was then you can always get the version more up-to-date. !

  Update are free. There is no charge for this.

  You can check with the Support from Adobe and see what is it regarding:

  [Click the button still need help and select the Chat option]

  Contact the customer service

• I tried the license of my trial version of photoshop elements, but the download is for windows and I use a mac.  Secondly, I get an error message saying that the serial numbers provided by Adobe in the received email are not correct.

  I tried the license of my trial version of photoshop elements, but the download is for windows and I use a mac.  Secondly, I get an error message saying that the serial numbers provided by Adobe in the received email are not correct.

  Regarding the download, the correct trial version going, you should be able to manage on the link below.  If you have made a purchase and bought a Windows license so it is not valid for a Mac installation.  You will need to contact the Support from Adobe when they go bacvk vacation to see about getting the correct license.

  You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Hello, I would like to get a refund for the software purchased from Adobe. I have 14 days to do so, but I can't find the place to cancel the order. Thank you!

  Hello, I would like to get a refund for the software purchased from Adobe. I have 14 days to do so, but I can't find the place to cancel the order.

  Thank you!

  You may please check out the link below for instructions on cancellation.

  Cancel your membership creative cloud

  For more information you can contact the Support from Adobe by clicking on the link below.

  Contact the customer service

  Please make sure that you are connected to the right Adobe ID.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Should what firewall port I open to the Cloud from Adobe?

  We want to use the Adobe Premiere Pro but could not get through the cloud of Adobe because of network problems (error message 'server not found')

  So which port of the firewall that we have to open to allow traffic to go to Adobe cloud?

  Also is it possible to upgrade the software to use IE proxy rather than drive to the internet directly?

  Thank you

  I'm not the best person to answer, I ask you to contact you the Support from Adobe Contact | Adobe

  I'm also moving the post to the download & install

  Concerning

  Baudier

• I need to transfer my acrobat from adobe on a new computer.  Telephone customer service was able to help and directed me to post a question in the case where a person will get back to me.

  I am told that someone from Adobe technical support will respond to that.

  First of all, this isn't a technical support

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)