1000009f of the BC code.
1000009f of the BC code.
Blue error screen 6.1.7600.2.0.0.768.3
locale 1033 ID
After the last update, my computer will not shut down properly... he hangs up, he lost the connection to the bluetooth mouse and I can't reinstall, impossible to install network printer (it installed on another computer so I know it works) buy even if it locates it on mine, he hangs up trying to install the drivers
a. you get an error message during the installation of the printer network and the bluetooth mouse?
Method 1.
I would ask you to update all the drivers of material fom the Device Manager and check.
For more information see the links below:
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware
Method 2.
It is possible that one of the installed 3rd party application or program is casuing the conflict. Put the computer in a clean boot state, and then try to install the mouse bluetooth and network printer. Refer to the article below for the procedure.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
http://Windows.Microsoft.com/en-us/Windows7/install-a-printer-on-a-home-network
Find and install printer drivers
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
Method 3.
http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
Also, you can zip the minidump in the C:\Windows\Minidump folder files and (provide link) available via Windows Live SkyDrive or similar site?
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65
Thank you, and in what concerns:
Visit our Microsoft answers feedback Forum and let us know what you think.
Shekhar S - Microsoft technical support.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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