110-225ea desktop PC: windows 10

Hello

I recently downloaded Windows 10 on my PC, previously 8.1 when I bought it. My speakers and headphones produce no audio, even if they have been verified with the Device Manager and they have updated the software. If I try to play my albums through HP hip music it comes with the notice 'no Audio device found ". Sometimes the screen goes black and the internet connection is not responding. Don't know what to do, then.

Thanks for any help.

Me4help, welcome to the forum.

First, you need to run Windows Update to ensure that the software and the drivers are up to date.  Then, go to control panel / sound to make sure that your audio device is set to default.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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