114 the desire does not connect to Asus all-in-one wireless but connects to the wireless network

I just bought my HP ENVY 114 e all-in-one last week and I tried to connect it to my computer (Asus all-in-one Windows 7 64-bit) and while he wil connect to my wireless very well my computer (or my cell phone which is also an Asus running windows 7 64 - bits) cannot identify it.

Using the disc doesn't help nor did try manually to add in 'Add printer' in my computer and all the interest to get this particular printer was because it was wireless. If I have to plug in a USB key then I have saved money and bought a less expensive model. All my devices are on the same network, and their firewalls is turned off so that it does not hinder the process.

When you browse the drive Assembly he asks the IP and I get it exactly as it is on the screen printer that I even printed it out and double checked 5 times and it was exactly the same, but he keeps asking for me to be reintroduced to it since the computer cannot identify the printer.

Any help would be great I prefer not to have to pack up this thing and take it back...

Unfortunately, the router and the printer do not get along at this stage.  The IP address changes too often and it is possible that the router has its own firewall.  A large number of firewalls, outside the Windows Firewall, sees a lot of traffic from hpnetworkcommunicator.exe and blocks preventing the software to find the printer.

I saw this model of router and it doesn't have a built-in firewall.  Unfortunately, I could not see their manual without you register on the site.

It may be preferable to set a static IP address for the printer in the router's routing table.  To do this, you acceding to EWS the router.  If you don't know how to set the printer's IP address in the router, you can try to contact the vendor of the router.

Otherwise, I would recommend checking the firewall of the router.  I saw a router cause problems with an overactive firewall in place.

If you happen to have an extra router around, you can try to use it instead of Paul's to confirm that it is the router.

EDIT

You can try to put a static IP address on the front of the printer.  I'm personally not too successful with setting a static IP address on the front panel when the SAP does not load, but this could be one of those cases where it does not.

First, print a Network Setup page by going to Configuration > Wireless > Network Configuration > print Network Configuration.

Then, go to settings > network > IP settings > change to the manual.

Once it is replaced by the manual, it should allow the IP address, default gateway and the subnet mask.  Use the subnet mask and default gateway of the print network configuration.  Use an IP address that is not in use on the network.  You can change the last number of the IP address on the print.  For example, 192.168.1.50 could be converted to 192.168.1.250.

Setting a static IP address on the front panel does not set servers DNS which is necessary for ePrint operate on this printer.  Now that the static IP address has been set on the front panel of the printer, try to access the SAP by entering the IP address that comes to be defined in a browser address bar.  If the printer load, you should be able to set DNS servers and be ready to go from there.

Tags: HP Printers

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