120 all-in-One desire: analysis of the problems with envy 120 all-in-One after upgrading to Mac OS 10.12 (Sierra)?

Hello world

My operating system is Mac OS Sierra 10.12, but the drop of HP does not include yet - that's why the "other" operating system.

I just upgraded my Mac to 10.12 Sierra, and I've also updated software from my desire to 120. I have also reinstalled the HP utility software on my Mac. And Yes, I restarted my Mac several times too.

Now, the challenges:

1 120 feel like in his screen it does not find my computer when I try to scan to the computer. As if he cannot see it, even if the two computers and 120 are on the same network. This problem is new and was held just after the upgrade from Mac OS.

2. Furthermore, when I try to activate the scan on my Mac computer, an error message appears telling me to update my software HP (see screenshot), although I've done.

If someone had the same problem, and if you have, how you go about it?

Thank you.

Hello

HP software full functionality is not yet available for Sierra, as you mentioned the ysstem functioning is not yet.

You can scan with the application of ICA Apple (Image Capture or sweepers & Scanners), as well as thorugh HP Easy Scan you will experience, however, some issues you described, as this behavior with the scanning of the façade, this is a known issue with the software that should be fully updated for Sierra soon, it should be available soon, assuming that during the next weeks to come...

You can insall HP Easy Scan 1.6.1 below and check if you are able to scan from it:

Note: If there is already a HP Easy Scan of a previous version icon in the Applications folder, remove and empty the tash first.

http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

Then, try to scan using HP Easy Scan and check if it works.

If the front panel can now list your Mac, it probably, work if not to use the Scan on your Mac software for now.

Kind regards

Shloi

Tags: HP Printers

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