14 laptop r201tx: card mother Guarante because can not detect my vga.

Excuse me, I just challenge r201tx 14 portable desk in Solo City, Indonesia. I guarantee my mobile and they said that my laptop has to change the motherboard because it cannot detect my Nvidia vga (820). the repairman said that the laptop could be used in advance, but no product key because there is no answer from the Center to support HP in Jakarta, Indonesia. I can't activate my windows, I can't even kebios.
What should I do?

Darari wrote:

Excuse me, I just challenge r201tx 14 portable desk in Solo City, Indonesia. I guarantee my mobile and they said that my laptop has to change the motherboard because it cannot detect my Nvidia vga (820). the repairman said that the laptop could be used in advance, but no product key because there is no answer from the Center to support HP in Jakarta, Indonesia. I can't activate my windows, I can't even kebios.
What should I do?

Please contact HP in your area and ask them what the forum users only.

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