15 - ac151dx: Touchpad SmartSense feature won't go away

Hello, I recently bought a new HP laptop running windows 10 and want to use it for school, programming and games. I've always hated PalmCheck SmartSense and Synaptic touchpad (and everything like that) which prevents the use after that you press a button on the mouse. I've looked everywhere and have not yet found one solution that has worked. I am very good with computers, and I've exhausted all the resources that I found online. Above is a screenshot showing that I totally invalidate all forms of SmartSense, but I always feel an inability to use the mouse after a touch. I went through the Control Panel, checked my driver and looked about 1 million other things. I just got this computer and I really Hat I'm not able to have fun with it or use it to its maximum. This thing cost a lot, and I really want it works well, so please help me in any way possible!

Hello

As you say, normally, have you just need to turn off SmartSense or PalmCheck the Synaptics Control Panel-, but from what I've seen, it seems no longer works for Windows 10 versions of this driver.

Pouvez be able to work around this problem as follows.

First, download the Synaptics driver on the link below and save it in your downloads folder.

Version of the Synaptics 17.0.18.8 driver

Disable your wireless card (should be f12 ).

Open Control Panel, open programs and features, right click on the Synaptics driver and select uninstall.

When finished, restart the laptop.

When windows rebooted, open your download folder and re-run the installer of Synaptics - when it is finished, restart the laptop.

Open the Synaptics settings panel, disable SmartSense or PalmCheck , then check if the touchpad works now with a key on the keyboard is pressed.

If so, turn on your wireless card and use the utility on the following link to prevent Windows 10 to update automatically the Synaptics driver.

https://support.Microsoft.com/en-GB/KB/3073930

Kind regards

DP - K

Tags: Notebooks

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