15 - r036tu laptop computer HP - WiFi keeps forgetting the old network

Hello

OS = Windows unilingual 8.1 with Bing [64-bit]

WiFi adapter = Ralink RT3290 802.11bgn Wi - Fi adapter

Driver = date 25/11/2013

Driver = 5.0.37.0

The situation is like this... I have an ADSL + router to iBall Baton and I had kept initially named as 'Deep' (without the quotes).

Day 1, I had kept the "SSID Broadcast" to "Hidden" parameters so that no one will be able to connect to my WiFi network automatically. It worked great as I entered manually information WiFi my Samsung Tab 2. Now on the 1st night when I tried to connect my laptop, I found that it showed 'Hidden network', I clicked on it and entered the details and the net connected via WiFi.

It was really good, I thought.

Day 2, My Tablet will connect automatically but when I turned on my laptop Wifi it wasn't unable to catch or connect with the hidden network. So, I started displaying the name of the WiFi network. And reconnected both my tablet as my laptop HP 15-r036tu.

Day 3, I turned on my WiFi... Tablet instantly connected to the WiFi network while the WiFi of my Netbook just couldn't... So I changed the name of the WiFi via the modem settings. Tablet reconnected to the new name of WiFi settings... Done the same with the laptop. Worked great.

Day 4, today! I don't know everything, just not that hell will not with my laptop, but just, it does not detect my WiFi network. So now that I have to again change the name of my network and then reconfigure all my other gadgets just because my laptop cannot detect the WiFi? Surprisingly, he catches the other WiFi networks around my house except mine!

Need help! Help, please!

Hello Swayam_Das,

Welcome to the HP Forums!

I understand that you are having connectivity problems with your wireless network. It seems strange that you are able to view other connections network wireless, but not able to see your own. This tells us that there must be some sort of gap between the wireless card and your specific router.

He also seems to be an update of your wireless network card drivers. You will find them here: MediaTek (Ralink) 802.11 Wireless LAN (WLAN) adapter.

Let's try to keep things a bit:

  • Is there a firewall enabled in the router?
  • Have you tried running on another channel broadcast rather than hide the name of the network? (See why, here: How to boost your WiFi by choosing speed the way on the right)
  • You check the box connect automatically when you connect to the network? (I know it sounds silly, but never hurts to ask).
  • Your operating system is up-to-date with important updates?
  • Have you tried to reset the TCP/IP stack? (see below)
  • Have you tried to reset the winsock catalog? (see below)

If you have reset the TCP/IP stack and winsock catalog follow these steps:

  1. Go to your home screen with all the fancy tiles. (Press the Windows key)
  2. Type "cmd" without the quotes.
  3. Right-click on the application from the command prompt and choose Run as administrator.
  4. At the command prompt, type netsh int ip reset resetlog.txt , and then press on enter.
  5. Type netsh winsock reset , and press ENTER.

After doing this, you must restart your computer.

Once you have completed all the steps above, it would also help to remove all the networks that your laptop is trying to hold back, to get a fresh start. To do this:

  1. Go to your start screen.
  2. Type 'network settings' without the quotes.
  3. Click network connection settings in the list of results.
  4. On the Connections tab, on the left, choose Manage known networks.
  5. Click on each network listed, and then click Forget.

Now, log on to your network, reboot and tell me if he reconnects automatically.

Tags: Notebooks

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