2.4 GHz HP wireless optical mouse has stopped working

My wireless mouse has stopped working. I use it on a laptop Windows 8. I used this mouse wireless with this computer for almost a year. All of a sudden it just stopped working. I changed the batteries, so it wasn't the problem. I have uninstalled and reinstalled software and that did not work. Is there anything else I can try before I buy a new mouse? Product # is WT564A.  The model # is FHA-3510. The S/N IS CN1 [personal information]. Product #, model # and s/n is not the computer mouse. Any help would be greatly appreciated.

Hey there eunash,

I found three links that could help you, please take a look and try some of the steps:

Keyboard and wireless mouse troubleshooting

Mouse, touchpad and keyboard with Windows problems

.. .and finally, check out the Merita post on this thread, they had some good ideas while explaining what might be going on: http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and-Technologies/HP-FHA-3510-mouse-trouble/m-p/2666383/highlight/true#M10473

Tags: Notebooks

Similar Questions

  • IQ524 wireless keyboard/mouse has stopped working

    All of a sudden the keyboard and mouse do not work. Batteries are full. Device driver seems to work. I don't remember add a device. I removed a printer attached to my laptop.

    Well, I fixed it myself. I open the PROGRAMS and FEATURES [win 7] and uninstalled iCloud I have seen that I installed yesterday and VIOLA! The keyboard and mouse are back!   Hope this helps other people who may have a similar problem.

  • sMy Microsoft UDB wireless mouse has stopped working. Can it be repaired or is it just did.

    My Microsoft 3000 wireless optical USB mouse has stopped working.  Can it be repaired or is it just did.

    Hello

    -Don't you make changes to your computer because of which the question began?

    I would recommend that you follow the steps in this article and see if they help.

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

  • HP touchsmart IQ775 Wireless mouse has stopped working.

    Wireless mouse has stopped working. I have a HP Touchsmart IQ775 so I can touch the screen to navigate. did a restore of the system in SafeMode this morning and everything works fine now, but of course, it happens again. Last week, the computer did an update to quicktime which disabled, so I had to completely uninstall quicktime and the mouse immediately worked. looked but could not find that whatever this is updated overnight to re - train the problem this morning. However, the system closed and said 'power system failure driver' cannot know how to fix this, all say updated mouse drivers. is associated it with? This not computer savvy, usually google problems on my ipod touch and looking and staring at me but were not able to understand this. Thanks for all the tips

    Hello

    HP also has their own update so he could be there?

    I would stop automatic driver updates, because they are often older certified and MS is far behind.

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
    This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx
    ------------------------------------------------------

    This, to erase corruption and missing/damaged file system repair or replacement.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Try to run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------

    Also check with HP support and forums.

    HP support
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • my wireless mouse has stopped working

    I have two mouse Microsoft Wireless in the 3500 Series and 4000 series, I had the 4000 first order works now my 3500 has stopped working can help a whole?

    Hi Richard,

    Here are a few troubleshooting steps that you can try to solve this problem.


    Method 1: Run the Microsoft fixit tool and check.

    Hardware devices do not work or are not detected in Windows:

    http://support.Microsoft.com/mats/hardware_device_problems

    If the method above does not work, proceed to the next method.

    Method 2: Refer to the suggestions for the following links.
    Troubleshoot a wireless mouse that does not correctly

    http://support.Microsoft.com/kb/321122

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

    If you have additional questions, or if this problem persists, come in and we will be happy to help you.

  • All of a sudden my wireless mouse has stopped working. The mouse is on and relatively new.

    Tonight my mouse (Logitech) wireless has stop working.  This happened once, and one of my friends told me to remove the receiver, shut my computer down and put the mouse back in.  However, I don't remember the exact steps he gave me.   I tried several different things, but none seems not to work.

    Hello

    What is the model number of the mouse?

    Method 1:

    I suggest you run the Microsoft fixit tool and check.

    Hardware devices do not work or are not detected in Windows:

    http://support.Microsoft.com/mats/hardware_device_problems/

    Method 2:

    Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more

    http://support.Microsoft.com/ph/7746

    Method 3:

    Mouse, touchpad and keyboard with Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows?T1=Tab03

    I would suggest you also contact the Logitech support forum and check.

    http://www.Logitech.com/en-us/support

  • My Apple wireless mouse has stopped working.

    Initially, software system warned me that the batteries are low.  Then it stopped working completely.  I replaced with new(tested good) AA batteries and the mouse still does not connect to my iMac. 10.11.3 is updated software.  My trackpad works ok so the BT Service is always good. I even tried an another Apple wireless mouse and it doesn't connect either.  Can an optical mouse as this just failure?

    A mouse can not just, indeed at the end of his life he cannot do anything else.   I think that your first test is to hold the mouse upside down and check if you have a green light display.    If so, the batteries are probably ok.   If the light flashes, it is most likely, connections are at fault.   Clean the inside of the battery carefully in case there is any residue of previous batteries.   Clean your battery connections and try again.   You could also try your mouse (indeed, two of them) with another computer, maybe a friend.   It doesn't matter if it's a pc.   That will confirm the effectiveness of the mouse.

    Magic Mouse 2 has been designed and developed for El Capitan (10.11.3)... so old mice may not work as well, but I have yet to hear any complaints.

  • My 2000 wireless optical mouse scroll wheel works intermittently-"mouse sigal is low."

    Original title: my 2000 optical wireless mouse scroll wheel works intermittently

    I recently bought a set of wireless with an optical mouse wireless 2000, office 100 wireless keyboard and a wireless desktop kit 3.1 receiver. After you have installed the drivers and the Intellitype/point than roulette software of the mouse does not work all the time, for example after clicking on my way in a 80 page PDF manual and long Web page that the wheel seems to not work in one direction, then the other way won't work. I tried new batteries, latest driver bouquet of microsoft site (intellipoint 8.01) moving to the receiver or away to "signal low mouse." Today, however, the mouse is 2-3 feet away from the receiver and it keeps popping up saying ' the mouse sigal is low you want to start the troubleshooter? Yes, I tried this and tried to move the USB without success. Can someone HELP please... Tired of drag and drop

    Same problem here, but I found a way to make this work (in fact there are two ways LOL)

    -Remove one of the batteries.  Believe it or not, the scroll wheel works perfectly when I remove one of the battery (any).  However, I do not know how long it will last since there isn't that one battery in operation.

    OR

    -Remove the lid of dough and remove the batteries.  Use a screwdriver to loosen the screw about 2 rounds (for some reason, I think that it is screwed in too tight).  Replace the batteries and you are or that you set.

    I can't guarantee that my methods will still work, but the fact is that it works for me since then.

  • my microsoft wireless mouse has stopped working, I replaced battery

    my wireless mouse was fine and then stopped working. I changed the batteries and it seemed to work and then arrested again.

    Hello

    I suggest you to follow the steps in this link and check if it helps:

    http://support.Microsoft.com/kb/838398

  • V470 blue tooth wireless mouse has stopped working

    My Logitech v470 blue tooth mouse worked but stopped.  I went online and downloaded the latest version of the software.  The machine started to work.  I used for1.5 days and on the second day, all of a sudden, it stopped working.  All diagnoses that I know say it works.  The blue light comes on when I press the search button but never connects.  The computer says, the device works, but it does not.  Please help since the pad on my laptop is more sensitive (opens instead of allowing me to do some drag on the desktop) and I need the mouse to work around the touchpad.

    Hello

    read these tutorials on how to set up bluetooth

    http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

    http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

    Here are solutions to some common problems with Bluetooth devices.

    You can also try a convenience store for diagnose and fix common problems with equipment and devices running.

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

    If the above does not correct this contact Logitech

  • Microsoft Explorer Mini track blue Mouse has stopped working

    The mini track blue mouse worked fine and then just stopped working.  I tried to turn on/off the mouse and restart the computer.  I am running Vista.  Any ideas?

    Hello
     
    Do you remember any change to your computer?
     
    I suggest that you follow the steps below and check if that helps.
     
    Step 1:
     
    Follow the steps mentioned in the article below and check if any method to solve your problem.
     
    Troubleshoot a wireless mouse that does not correctly
    http://support.Microsoft.com/kb/321122
     
    Step 2:
     
    If the methods in the article made little assistance, I would have you perform the System Restore point that your mouse works fine.

    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Elan Smart Pad of Ps/2 Port touchpad mouse has stopped working on my Gateway NE56R12u laptop

    I have laptop Gateway NE56R12u, bought in December 2012. For a month or so no problem. Then the Mouse touchpad momentum Ps/2 Port Smart Pad has stopped responding. Can I attach a USB mouse and use the laptop, but many times that I disconnected mouse USB, restarted the computer, the touchpad still seems ded. When I checked it says that the driver is up-to-date. What can I do to solve the problem? Thank you...

    Try to roll back the driver in Device Manager.

    And do not use windows update for drivers if that's what you were doing

  • My magic mouse has stopped working.   Is there a battery that I need to replace?

    My magic mouse stop working.   Do I have to replace a battery?  If so, how?

    If it's a Magic Mouse 2 then you reload by using a standard USB cable Flash. The port is at the bottom of the mouse. If it's a Magic Mouse, then you must replace the batteries. Coverage is at the bottom of the mouse.

  • Qosmio PX30T - Bluetooth mouse has stopped working

    I was able to reactivate Bluetooth on my PX30T after having changed the batteries in my Bluetooth mouse. (Sorry Toshiba, your standard mouse is uncomfortable!). Not sure if the circumstances leading to it as my son noticed the battery do not and then changed the batteries.

    I have gone into arrangements and have looked everywhere and not see compatible Bluetooth (or even a switch to do). I have no more Bluetooth icon in my taskbar. The only clue that there is in the mouse settings, but it won't let me uninstall it either.

    Other than a reset full... any ideas?

    Are you sure that it is a BT mouse?
    The manual indicates that the keyboard and wireless mouse are connected to the all-in-one computer! I recommend the user manual.

    Usually the keyboard and wireless mouse may be detected by computer automatically.
    But in case that does not work, you may need to match the WLan keyboard and mouse.

    (1) turn on the computer
    (2) press and hold the middle mouse button
    (3) slice the power that, in the back of the mouse on the market
    (4) the battery indicator starts flashing to indicate that the mouse is ready to be paired
    (5) keep the mouse near the bottom right of the computer within 10 cm place the WLan receiver
    (6) the battery indicator lights up for about 5 seconds if the pairing is successful

    the connection will be established then

  • Motocast wireless computer Sync has stopped working

    Hello

    From 15/01/2013, Motocast Wireless sync stopped sync my Razr Maxx to my computer files. It was working fine until recently. I tried to reinstall the application Motocast on my computer (PC with Windows 7) and that has not fixed the problem. Anything else I can try to get wireless sync files (and Yes, in Motocast on the phone to sync enabled).

    Verizon pushed the Razr Maxx also just updated yesterday. Still no luck on getting photos to sync with my computer.

    Unfortunately, it is not an option to select the files and force them to synchronize manually. I would if I could to at least save my photos. I'll try the USB later for at least to synchronize data.

Maybe you are looking for

  • Apple ID forgotten security question and answer

    Hi all I'm having a problem answering my Security Questions that I forgot my security questions and I'm unable to edit these sections security and Apple ID devices: 1 password 2 rescue Email 3. security issues 4 two-step verification 5. the devices I

  • Satellite Pro M40 sometimes starts with white screen

    Hello! I'm pulling out my hair with this problem. For no definable reason that according to me, my laptop will start with a blank screen.Not all the time, but, seemlingly, whenever it feels like I need extra help stress on my plate.For the most part,

  • Satelite L50-B1103 turns off everything at stake

    I have problem when I run a game after 10 minutes, the laptop offand I bought this toshiba laptop about a week agoThis hardware problem?

  • Please explain this?

    This message keeps popping up... does that mean? Set WshShell = CreateObject ("WScript.Shell") Chr (34) WshShell.Run & "C:\Program Files\Verizon\IHA_MessageCenter\Temp\Start_SVC.bat" & Chr (34), 0 Set WshShell = Nothing

  • C4580 installed on Windows 7 Netbook - no scanning

    I can't get my C4580 to scan wireless. Since I've updated my netbook XP to Win 7 32 - bit, my driver does not load correctly. If I connect via USB and load the driver of Windows, it will scan and print.  If I have a wireless connection and load the d