2010 requires loading sp3 and now I can only boot into safe mode

Toshiba Satellite A105

XP

Intel Centrino

PC Doctor with antivirus (McAfee has tried to load but I deleted it)

I bought 2010 for 3 PCs, downloadable, at the Canada (I'm in AZ)

I loaded all the upgrades of MS for XP except for Explorer 8

Hello AnthonyHorn,

This thread has been created in the Windows Update forum; Microsoft moderation team has moved this thread to the system repair and recovery Forum.

Tags: Windows

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    DISM is a thing of Windows 7. First test the hardware.

    Standard hardware troubleshooting
     
     
    First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...
     

    Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

     
    Diagnosis of memory
    If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.
     

    S.M.A.R.T
    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)
     
    WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List
     
    If it is on will be true, otherwise on enable in the BIOS of the computer.
     
    Predict the failure must be False if everything is ok.
     
    In Vista and later if SMART failure predicted Windows prompts the user to run the backup.
     
    Run chkdsk
    In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.

     
    SFC
    Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    sfc/scannow
     
    Heat
    Heat can lead to problems of this kind, and sudden restarts without crashing. Make sure that your fans are not clogged with dust.
     
    For memory diagnostic results
    Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.
     
    Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

     
    Double-click the entry for more details on this entry.

    For results of Chkdsk

    Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.
     
    Look for EventID is 7 and Source disk
    Look for EventID is 11 and the Source disk
    Look for EventID is 50 , and the Source is disk
    Look for EventID is 51 and Source disk

    Look for EventID is 52 and Source disk
    Look for EventID 55 and Source is NTFS
    Look for EventID is 130 and Source is NTFS
    Look for EventID is 134 and Source is NTFS
    Look for EventID is 137 and Source is NTFS
    Look for EventID 1001 and Source is Autochk
    Look for EventID 1001 and Source is Winlogon
    Look for EventID 1001 and Source is WinInit
    Look for EventID 1001 and Source is Chkdsk
    Look for EventID is 26212 and Source is Chkdsk
    Look for EventID 26213 and Source is Chkdsk
    Look for EventID 26214 and Source is Chkdsk
    Double-click the entry for more details on this entry.
     
    PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.

     
    For the results of the SFC
    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "
     
    It will be able to see which files are corrupted.
     
    To see if there
     
    findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

     
    There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.
  • I can't get into safe mode

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem
    I have Windows Vista Home Premium, and I can't go in Mode without failure.  I tried to hit F8 to each starting point that I can imagine, and it does nothing.  At the prompt, F2 goes to configuration options and F12 goes to the boot options, but I have not seen anywhere advanced startup options.

    You press the F8 key, do not press on and hold down.

    http://www.bleepingcomputer.com/tutorials/tutorial61.html

    Read the foregoing > table of contents > Vista > second method:

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode option with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    Using the method of System Configuration tool:

    Note: If you have problems to enter Safe Mode using the F8 method, don't use this method to force so that it starts in mode without failure. For reasons that why you shouldread this.

    1. Close all running programs and open the windows if you are back on the desktop.
    2. Click on the Start () button.
    3. In the search box of the Start Menu () typemsconfigand press enter on your keyboard.
    4. The System Configuration utility will open and you will see a screen similar to the one below.


      Figure 8. Vista System Configuration utility

      Click the Startup tab.

    5. You will now be on the screen start as shown below options.


      Figure 9. Tab of Vista startup in the System Configuration utility

      Put a checkmark in the checkbox Start secure

    6. Press the apply button and then press the OK button.
    7. Now, you will see a prompt stating that you must restart the computer to apply the change.


      Figure 10. Reboot prompt

    Click the restart button to restart your computer.

  • Your computer will now restart directly in Mode without failure. When you arrive at the Vista logon screen, log on to the computer and perform all the necessary tasks.
  • When finished with your tasks, starting in Safe Mode, start msconfig.

  • When the program is opened and you are on the general tab, select theNormal startupoption.
  • Press the apply button, then the OK button.
  • When the program prompts you to restart, allow it to do, and you will start in Windows Vista in normal mode.
  • See you soon.

    Mick Murphy - Microsoft partner

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