2015 iMac, retina and Apple Superdrive does not

I bought a new iMac 21.5 inches (retina, end of 2015) El Captain 10.11.4 running.  I bought two (not 1) Apple SuperDrive, and none of them work on this iMac.  I took SuperDives both at the Apple Store and they cooked up their Macbook Pro or similar TIME without problem iMacs.  They tested BOTH of my SuperDrive with no problems. They said it seems that my iMac is the culprit. I came home and ran the Apple Diagnostics program (reboot and press D).  No problems have been found.  I checked the SystemsPreferences and when you connect, readers will appear under connected USB devices. But my iMac will not rise (i.e., it will not take any disc inserted). Am I missing a driver or software program? Am I missing an extension?  Really need to help my Apple community gurus to help me solve this problem. I can't believe this.

Thank you

Hello...

"I checked the SystemsPreferences and when you connect, readers will appear under connected USB devices. But my iMac will not rise (i.e., it will not take any disc inserted). »

It is possible, it is a question of power, then follow the instructions to reset controller (SMC) management system

Tags: Mac

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