2175 printer, a message loop "press ENTER to align cartridges".

My HP 2175 printer looping error message "press ENTER to align cartridges".  No matter how many times I press on enter the message always appears.  I have:

1. turn the printer off and back 5 minutes

2 reinstall the printer cartridges

3. change the ink cartridges

4. disconnected from my PC and reconnected

5. printed by the PC but standalone will not work copy and message remains.

6. I checked the ink cartridges to make sure that the tape has not been left on them.

7. I checked for whether ensure that this number is in the housing appropriate (ie. 57 57 and 56 in 56/58 also used a 58 cartridge in the same location).

I have reviewed the help pages in the troubleshooting pages and HP Solution Center and are no match for this problem.  Help, please

P.S. I am using Windows XP with the latest software updates and Solution Center is the HP PSC 2170 series.

Message edited by clevando on 02/03/2009 07:20

I have found a workaround to get my copies today from this location:

http://support.HP.com/us-en/document/bpu00657

We can close this topic.

Tags: HP Printers

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