align cartridges HP psc 2175

To change black cartridge - the "Press ENTER to align cartridges" message.  I can't find a way to clear the message, I think I've tried everything...  Copy / scan functions do not work - print works very well.  Suggestions?

1 try to remove the ink cartridges.

2. close the printer's front access door

3. turn the printer off.

4. disconnect the power cable on both ends of the printer

5 wait about a minute or two.

6 reconnect power cord then turn on printing.

7 wait until you will be asked to insert the ink cartridge.

8 insert the ink cartridge when you are prompted, and then follow the on-screen instructions.

9. Insert plain white paper and follow the on-screen instructions. It should align the printer.

Please let us know if you have any questions.

Tags: HP Printers

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