22.03.2016 money is written off. The plan is not activated. Why?

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• Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year).

  Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year). What to do?

  Hello

  You can try the steps on the following link to cancel, cancel your membership Adobe Creative Cloud

  If it does not you or if you get an error contact Adobe to contact customer service

• Lost my icon to send new messages in mail (appears in the toolbar, but not active). Can not send a new message in the drop-down list box. Any ideas on how to solve this problem? I tried to use the toolbar Customize to drag an icon to the toolbar.

  Lost my icon to send new messages in mail (appears in the toolbar, but not active). Can not send a new message in the mailbox (impossible to select) drop.  I tried to use the toolbar Customize to drag an icon to the toolbar, but it doesn't work anymore. Using Mail 9.2 and OS X 10.11.2.  Any help is appreciated.

  The Send button will not be activated unless the message can be sent. Are you sure that you have entered a recipient and the account is online?

  The connection doctor (window menu) displays errors.

• Cursor disappears when entering, the window is not active.

  I have Vista home SP2.
  When I type the cursor disappears and the typing stops. The window is not active until I'm clicking on it again. It's as if it times out.
  I thought it was just Firefox, but that's all. I watched q. similar, but nothing. It has been since the last update, or just before, then, either, about 3 days.

  Hi Hobittual,

  Follow the instructions below that may help you resolve the issue.

  Method 1:

  Follow the instructions to start the computer in safe mode.

  1 turn on the computer or restart the computer

  2 start typing the F8 key. The Windows Advanced Boot Menu of Options will appear.

  If you start typing the F8 key too soon, some computers display a "keyboard error". To resolve this issue, restart the computer and try again.

  3. ensure that the safe mode option is selected.

  4. press ENTER. The computer then begins to start in safe mode.

  Check if you have the same problem in safe mode as well.

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Method 2:

  Let us perform virus scan online that may help you resolve the issue.

  Windows Live OneCare safety scanner is a free service designed to help ensure the health of your PC.

  • Check and remove viruses
  • Get rid of junk on your hard disk
  • Improve the performance of your PC

  Click on the link below for Online Virus scanner.

  http://safety.live.com/

  Check whether the problem is resolved.

  You can go to Microsoft Security Essentials protect your computer from malware.

  Click on the link below for more information on Microsoft Security Essentials.

  http://www.Microsoft.com/security_essentials/

  You can also check out the link below.

  How to get rid of malware

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• may the subscription is not active, what to do?

  peut the subscription is not active, what to do?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  I am charged monthly for an annual membership, but it turns out that my organization has a site license, so more need of this membership. I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  Hello

  The Cancel option plan is not available because you are still under annual contract. For this discussion, you can check with our customer service:

  Contact the customer service

  Please make sure that you are connected with the Adobe ID to access the account options.

  Kind regards

  Chirag

• Whenever I want to use Camera Raw preferences, I get the message "the original application of the bridge is not active. How can I fix?

  Whenever I want to use Camera Raw preferences, I get the message "the original application of the bridge is not active. How can I fix?

  Hi yvesd,

  What version of the bridge are you using?

  • Please close bridge
  • Open Photoshop
  • Open a picture
  • Select the file > Browse in Bridge

  Also, make sure that you have compatible versions of Bridge and Photoshop, as if you use Bridge CC, make sure that Photoshop CC (latest) is installed.

  Kind regards

  Assani

• The effects are not active

  Hi guys. can't understand why the effects are not active? IM using the trial muse on PC

  Maybe you'll find the answer here:

  Why can I not apply effects to the text in CC MUSE?

  If not, you must explain specifically what you want to know.

• Hi, I have can´t buy cc for photographers. It is said that the plan is not available for my country, but a lot of friends already buy it, so... I don't know Don t. SOS! Please...

  Hello! I can´t buy cc for photographers. It is said that the plan is not available for my country, but a lot of friends already buy it then... SOS! Please, I beg you!

  Hello

  I sorry but in Uruguay Creative Cloud for individuals is not available. The product that is available is creative cloud for the teams through resellers.

  Please see the link below for the list of countries in which the creative cloud is available.

  http://www.Adobe.com/content/dam/Adobe/en/products/creativecloud/CC/PDFs/CC-availability-m atrix.pdf

  Kind regards

  Hervé Khare

• When I try to open a JPEG file in Adobe Bridge I get the following message: "the original application of the bridge is not active.  "Bridge that requires a product calling it launched at least once to activate this feature.  What should I do to fix this

  When I try to open a JPEG file in Adobe Bridge I get the following message: "the original application of the bridge is not active.  "Bridge that requires a product calling it launched at least once to activate this feature.  What should I do for this problem to be able to open JPEGs in Adobe Bridge?

  Open Photoshop first... or any program that you bought that included bridge

• How to cancel my membership creative cloud when the option "manage the plan" does not appear as an option on my screen?

  How to cancel my membership creative cloud when the option "manage the plan" does not appear as an option on my screen?

  Cancel your subscription or membership. Creative cloud

• The initial application of the bridge is not active

  Hello

  Suddenly, I encountered a problem with Adobe Bridge, where it is not allowing me to open. CR2 files in Camera Raw. When I right-click on an image in Bridge, an error message appears:

  "The initial request of the bridge is not active. Bridge requires a product calling it launched at least once to activate this function. »

  Originally, I opened Photoshop CS6, then file > Browse in Bridge. I opened cab to hundreds of times on this computer so I don't understand why he wants me to open to use it. I open a RAW file in Windows Explorer, but when you go back to the bridge, the same error occurs.

  Anyone know what is the problem and how to fix it?

  Windows 7, Photoshop CS6 64-bit, 7.1 ACR, Bridge CS6 64-bit.

  Thank you!

  Pygmaeous wrote:

  I found an answer that worked for many people and, more importantly, has worked for me in a post on flickr by girl_of_tea - http://www.flickr.com/photos/norkabizi/5159300558/

  It is said

  App.Box.com/s/kr8t53nudkf14vdweckm

  Download the amtlib.dll file in the link above and paste it in C:\Program Files\Adobe\Adobe Bridge CS6 (64-bit) (replace the old one)

  It works solutions for me! Thank you!

• an advanced feature to turn off the lights does not work

  I downloaded "turn off the lights" and it seems to work correctly on some sites, but on others it reduces the brightness of the entire screen. In advanced options, check the box that says what it says, 'see all instant' to fix this and DL ' AdBlock more» I have AdBlock plus, but he continues to make the entire screen dim on. How this can be solved?

                         thank you,  lige
  

  his work in mine! 0_o?
  See the image

• Pavilion G6 2338sl: hardware button to turn off the touchpad does not work on Windows 10

  Hello

  I have a Pavilion G6 mobile 2338sl. When I was on Windows 8.1 the touchpad worked a lot, so I've updated for Windows 10. Windows updated my drivrs to last, provided also by Synaptics (19.0.19.1). HP says the moment is upgrade from Windows to provide the driver for this laptop, as you can see on the driver support page. The touchpad works, the parameters can be set (gestures etc.), the touchpad turns off when another mouse is connected (it's ok).

  The problem is that if I use the touchpad and I want to turn off the button, it does not work and the computer reacts like a click. So I returned to the old driver and button works. But Windows Update continusly updated the driver (I disabled the option in the advanced settings, but it still update) and I come to every time.

  So I tried to reinstall Wndows freshly (not update Windows 8.1) and with the old driver works, but when she updates to 19.0.19.1, the button to turn off the work stoppage.

  I looked on the interent and someone tips to set minimum detection of palm. I tried but it still not working.

  I hope someone can help me

  Concerning

  Hello

  If you find that the old Synaptics driver works Ok, install it and then use the utility on the following link to prevent Windows 10 to automatically update again.

  https://support.Microsoft.com/en-GB/KB/3073930

  Kind regards

  DP - K

• Windows 7 turn off the display does not work when you use empty screen saver.

  My friend is running Windows 7 x 64 on a desktop and x 32 on a laptop.  He found that if he chooses the screensaver empty (set to 5 minutes) and will display at 10 minutes, the screen never goes round.

  On my laptop, I use the screensaver of ribbons with the same settings and my laptop screen goes off as planned.  However when I go to the screen saver, the display is never off (actually so that empty screen saver was active, my mouse reappears after a certain time).

  There seems to be a Bug with the Windows 7 built in empty screen saver.

  Thoughts, other experiences, etc.? Alex

  Hi archimedes027,

  I hope you are well, I understand you want to listen to music but have no display on your pc.

  If this is correct, there are two options that are available to you first open windows media player, right-click in an empty space at the bottom of the player and select options in the verification of the Advanced box section to enable the screensaver during playback,

  the second option you have is if you use another music player ie itunes then in the section Customization via right click on a empty space on your desktop, select the screen saver options and set it to none, and then click battrey you and together turn display both you need , windows 7 will be dim your office after a short period and in your turn to your screen settings.

  hope this helps let me know

  your

  Ashley