23 HP - ro23a: modification of the support Wizard

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• HP Pavilion g7-1205sv: Mark point icon Support Wizard quick access on the toolbar does not

  HP support assistant, version: 7.0.39.15 as in the described topic point mark in the toolbar icon does not respond. The Support Assistant works without no broblem.

  Uninstall the HP Support Assistant software using the section programs and features in Windows.

  Download and install the latest version from the download section appropriate to the operating system of your laptop support portal.

  Help us help you by displaying the following information.

  1. the full name of the model. or product number. the laptop - see web document this HP if you do not know how to locate the product number or model number.

  2. the full version and the name of the operating system you use (IE Windows 7 64-bit).

• Support the upgrade wizard freezes

  Hello

  In the last two weeks the support assistant tried to update itself without a bit of luck. It freezes on the screen that displays 'Welcome to the upgrade Support Assistant', it then passes by the 'Contact HP Server"what, but to"Download new version"step, it just hangs. Then if I click on the window, Windows gives me the option to close the program. I tried to leave for a while, where he was actually download something big, but still nothing happened and I had to force the program to close. Currently, I installed the version 5.0.14.2 with a Pavilion dv6 - 2064ca running 64-bit Windows.

  I tried to uninstall and download via the link I found in one of the other messages of the forum. But it freezes after I started the upgrade. I tried to find a link to the new version and just do the upgrade myself, but site a few HP links to version 5.0.14.2

  Thank you

  The latest version of HP Support Assistant VERSION: 5.1.10.7 can be downloaded from the following link:

  FTP://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50843.exe

• Support Wizard updates on the Pavilion dv6, Messages of Info w / English incorrect, etc. - is this Normal?

  I have a HP Pavilion dv6 notebook PC (product number: XZ082UA #ABA) running Windows 7 Home Premium 64-bit. I was installing the updates through the HP Support Assistant and a message appeared on the screen saying that it was "flashing" system and that the keyboard and the touchpad work not for the next minute or so, but the message box has some points of grammar that just made me a bit paranoid that it wasn't true... "The touchpad, keyboard would be no function during the flash process". My laptop has been really hard and as a windows command prompt were popping up then open Windows Installer. I don't know, I could just be acting paranoid for no reason, this is my first time installation updates through this program, so I don't know if this is normal... Just be careful because an error message containing a bad computer destroyed English of my brother... So I was wondering if it is normal that the update process.

  Hello Skunk,

  If the update takes place through the Support Assistant, you are fine.  "Flashing" is the correct term for this type of update.  It is always better to prevent than cure.

  Good luck!

• Where is the Migration Wizard?

  I have three MacBook Pro. My most old, 5-6 years, repeated that she was seriously infected by a virus. I erased it. Now, I restart and OS X Utilities push the info, with four options: restore of backup Time Machine, reinstall OS X, Get help online or disk utility. I time Machine using my current Mac brand new, but I can't restore the old Mac directly by using the new Time Machine copies. It tells me to use the Migration Wizard. Where is he? I have yet a third Mac, a few years more recent than this one, that I can restore from reformatted. Is Time Machine restore possible? How can I find Migration Wizard with these four options on the screen? Thank you.

  Tom in Texas

  Try this:

  Move your content to a new Mac - Apple Support

• OfficeJet 8720: Re-run the Setup Wizard on HP OfficeJet 8720

  I can't connect to my wireless printer.  When I press the wireless button, a message appears that says: "this feature has been disabled.  Contact the person who set up the printer.  Unfortunately, it's me and I want to rerun the Setup Wizard to start the installation.  How is that possible?  Thank you.

  Hi @204650863,

  Thanks for dropping by the HP's Support Forums! I see that you do not want to reconnect to your HP Officejet 8720 to your wireless network. When you try to do that, you get a message that the feature has been disabled.

  You should be able to do this by restoring the network defaults in the front panel. Follow the steps below:

  Icon Wireless > Wireless menu > restore default network values > Yes

  I also noticed that you use the Mac OS X 10.6, in order to install the printer you need to install a Mac printer driver using Apple Software Update

  Click on the link above to start. What are the results? You are now able to access the control panel and connect the printer to your network?

  I'll watch for your reply. If you want to say thanks for my effort to help, click on the "Thumbs up" to give me a "Bravo".

• I need to activate my windows xp but the phone number in the activation wizard is incorrect.

  I need to activate my windows xp but the phone number in the activation wizard is incorrect. Anyone know how to contact technical support for Microsoft in South Africa. I can't activate via PC on this specific pc

  Microsoft Activation centers worldwide telephone numbers:
  http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
  (This site is for activating Volume License, but if you call, they will help you)

  The phone number is not working:
  Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

  Activation and registration of a Microsoft product
  http://support.Microsoft.com/?kbid=326851
  Windows activation: (888) 571-2048

  J W Stuart: http://www.pagestart.com

• My CD burner will burn the Picture project but in My Documents, my pictures, the CD Wizard does not recognize a CD in the drive?

  My CD burner will burn the Picture project but in My Documents, my pictures, the CD Wizard does not recognize a CD in the drive? He has already done this, but even when I run back to an earlier date, it does not work. FixIt identified the disc as work, but there must be something missing the program of My Documents.

  Hello

  What program are you using to burn CDs?

  Follow the steps in the link below and check:

  http://support.Microsoft.com/kb/324129

  It will be useful.

• An error occurred while troubleshooting the Troubleshooting Wizard cannot continue error 0 x 80040154

  Original title: widows update does not work. Microsoft Fix - It fails with the error 0 x 80040154. What can I do?

  Widows Update does not work.  Microsoft Fix - It fails with the error 0 x 80040154

  The notice reads as follows:

  "Year error occurred while troubleshooting.

  The Troubleshooting Wizard cannot continue

  "error 0 x 80040154."

  I don't have an update since February 28.

  Now, Windows Update and Fix - It don't work.  What can I do?

  Error: 0 x 80040154

  Hello

  1. don't you make changes on the computer before the show?
  2. what update does not work?

  Method 1:
  Perform a clean boot and check if the third-party software are causing the issue of updating.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

  Method 2:

  Manually, try to install updates from Microsoft Download Center.
  a. visit the Microsoft Download Web site, type the number of "KB" of the update in the search box and press ENTER.
  b. in the list of search results, click on the (KB) Knowledge Base article link to go to the download page. If there is more than one list, look for a link that goes to the Microsoft Download Center.
  c. If there are several versions on the download page, find the appropriate for your computer. Click on the download button and save the update to your desktop.
  d. When you are prompted, click open to install the update.
  Microsoft Download Center
  http://www.Microsoft.com/en-us/download/default.aspx

  Method 3:
  You can try the procedure described in the supplied knowledge base article and check.
  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
  http://support.Microsoft.com/kb/2509997
  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  Warning: We recommend not to interrupt the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted. For security, you can back up your data before using check disk drive.

• I ran the upgrade wizard. I'm still not sure what it means

  Hello

  Preamble: I'm not tech savvy, please he dumb down for me.

  I ran the upgrade wizard and I'm still not sure if the upgrade is a good idea. I need to know whether or not it is compatible before moving with her.

  I have a Dell Inspiron 1525, running Windows Vista.

  Some issues that came:

  Install an application to play DVDs, Sidebar gadgets are not supported, secure boot is not compatible, your screen resolution is not compatible.

  I checked my screen and higher resolution, it goes up to is 1280 X 800. I tried to watch promotional videos for Windows 8, but the video does not work yet. The color was off, the sound was very good.

  What does that mean? Windows still work? What should I do to make sure that I can still do normal things?

  I do not know. You will need to check with the Upgrade Wizard of Windows 7, then check the manufacturer's website.

  My old Vista was not able to upgrade to Windows 7 (Toshiba).

  Upgrade Advisor advised me to some questions, and then I went to the Toshiba site and was informed any way uncertain "not compatible".

  If you want to switch from Vista to Windows 7 - check

  http://Windows.Microsoft.com/en-AU/Windows/downloads/Upgrade-Advisor

  Visit the site of the manufacturer for more information.

• How can I activate when the activation wizard does not start?

  When replacing my motherboard dead, my copy of Windows XP 64 bit would not start, then ran a repair installation. After the repair was finished, Windows prompt that there is significant variation in my system (correctly, as I was unable to get the same motherboard) and I want to activate Windows? After answering Yes, Windows fails to load the Activation Assistant. Nothing happens. After a few restart Windows now is no longer gives me the "3 days to activate" message. It goes directly to the guest of activation, but charges only my desktop background, and I can't do anything, including even shut down Windows. How can I force the system to launch the Activation Wizard?

  Blank page to activate Windows in the wizard of Windows Product Activation
  http://support.Microsoft.com/kb/314935

  How to contact a Microsoft Product Activation Center:
  http://support.Microsoft.com/default.aspx/KB/950929/en=us

  Microsoft Activation centers worldwide telephone numbers:
  http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
  (This site is for activating Volume License, but if you call, they will help you)

  The phone number is not working:
  Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

  Once Windows activated / Genuine Advantage Notifications:
  http://www.Microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=afd45b36-3d77-4259-801c-d31a9a90cdcf
  (This tool will confirm that the copy of Windows installed on your PC is genuine and authorized)

  J W Stuart: http://www.pagestart.com

• There was a problem that caused some parts of the Connection Wizard Windows Live ID must be disabled. How can I fix it?

  There was a problem that caused some parts of the Connection Wizard Windows Live ID must be disabled.  How to fix this?

  Hi everyone - I finally got my problem fixed.  By chance I stumbled on Omni Tech Support and after several tries, they fixed it for me.  I don't know how they did it.  I'm sorry that I can't provide the information

  For you.

  Thank you all for trying to help me.

• SUPPORT WIZARD FAILURE ANALYSIS

  When I try to do a scan using the HP Wizard's Support, it connects to the server, but it fails everything, except the last. What does that mean? It worked well but is more last month. I haven't added anything new. I disabled the firewall and anti-virus software nothing works. I am running Windows 7 64 bit on a laptop Pavilion DV6 - t.

  Installation of HP programs will launch an error message saying that it is not for your system and stop the installation, HPSA is not model specific, only 2 different ones, laptop or desktop.

  Try the HPSA.

• The Upgrade Wizard error

  I ran the upgrade wizard and got through the entire process and paid the 39.99 and then I got an error saying that it was unable to process the receipt. and I couldn't do anything else but to close the screen. I was charge the $39.99 + Tax (it's on my bank statement), but I have received no email or anything else. MS Help, I called and they gave me a case number, but it is fustrating that I paid and now I have to wait. What can I do else?

  I ran the upgrade wizard and got through the entire process and paid the 39.99 and then I got an error saying that it was unable to process the receipt. and I couldn't do anything else but to close the screen. I was charge the $39.99 + Tax (it's on my bank statement), but I have received no email or anything else. MS Help, I called and they gave me a case number, but it is fustrating that I paid and now I have to wait. What can I do else?

  Please contact download technical and upgrade Support by clicking on the following link,

  You may need to go through your Bank and give only an application for involuntary transfer of funds, but this will all clear up once the issue is fixed and the application of Windows 8 calms down a bit. Please be patient and stay calm and your order will be processed in the order it was received, contact support for more info here:
  http://support.Microsoft.com/GP/ESD-support-phone-numbers
  Thanks for your time, I hope this has helped.
  -Ian

• I just bought the edition student pro Adobe Acrobat XI from amazon. The installation wizard does not recognize my valid serial number. I entered it with and without a hyphen. What should I do?

  I just bought the edition student pro Adobe Acrobat XI from amazon. The installation wizard does not recognize my valid serial number. I entered it with and without a hyphen. What should I do?

  Is the serial number a 24 digit code?

  It is best to contact the Support from Adobe and check with the serial number once:

  "Click the button still needing help, and then select the Chat option:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp