24 Gz, the transceiver casuse in safe mode reboot

Buy a panel of key wireless mouse and Microsoft.  When I inserted the 24 Ghz transceiver into the USB port to connect the these with my PC, the screen is empty and restarted at the start screen, and then to a black blank screen, which has asked if I wanted to restart normally or in Mode safe mode with some other options.  Even if I ask him to restart normally, it keeps going back to the 4 choices.  Once I remove the transmitter/receiver, it starts normally.  Anyone have any ideas on that.  Also tried a transceiver from a Logitech Keyboard with the same result.  Two of these transceivers has worked well in other units in my office.

Hi Steveoh22,

For the connection with Microsoft's Bluetooth device problem, please visit the link below.

Connecting a Microsoft's Bluetooth device.

http://www.Microsoft.com/hardware/en-us/help/support/how-to/mouse/Bluetooth

Advanced troubleshooting tips for General USB problems.

http://support.Microsoft.com/kb/310575

Let us know if this helped.

Tags: Windows

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