HP 15-r203nv: model: 15-r203nv keyboard works in the bios and only safe mode.

Hello there is a problem with this laptop, the work of keyboard in the bios and in safe mode and during my convalescence... but it does not work in normal mode. (F12 wifi light is white)

Thank you very much

model: 15-r203nv rev: 2213-120 products: L0E81EA #AB7

Hello

The fact that it does not work with a clean install starts to point to some kind of hardware problem, although it is strange that he will run in Mode without failure.

Click with the right button on the taskbar, select Manager tasks, click the Startup tab - right click on each entry in turn and select Disable.  Once completed, restart the computer and see if there is no change.

An update of the bios (F.39 Rev.A) is also available on the Product Page , which can be useful if you have not already done it - if you decide to apply, make sure you unplug all the devices (including the usb keyboard) before starting the update.

Kind regards

DP - K

Tags: Notebooks

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