3056a will not update. Product update. Click on eprint, it tells you to update product.

When I click on the eprint button, he asks me if I want to activate eprint, I say Yes. He tells me to turn on the automatic update, I say Yes. He then told me to update product. I click Yes and nothing happens. He still sys product update. I looked in the help pages and it says click on the eprint button and scroll down to the update, but my printer does not have this option in the menu. As I said, when I click on the eprint button it only told me to update, it is not actually do, or give me a manual update option. Help me please update this thing, so I can start eprinting! Oh and it is connected to my network with the internet, and all my computers will be able to be printed on it.

@spinfar that the issue should be resolved now. I would try the printer off for about 30 seconds and put powered it back up and then try to update printer.

Tags: HP Printers

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