The CD/DVD drive reads not my HP laptop.
My problem: I'm trying to upgrade to 64-bit on a laptop Windows 7 32-bit of Windows Vista; However, the CD/DVD drive cannot be read in my computer or Device Manager.
I already tried application Fix - It Microsoft, but to no avail.
I am not confident in working with the registry files, but if there is a simple and straightforward process to follow, I can handle.
Help, please!
Hello
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html
Then run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html
==========================================================
After the foregoing:
References to Vista also apply to Windows 7.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.
Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
Try this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml
Your CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052
Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems
CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/
Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems
Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.
Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.
===============================
Do step 2, you would need to know the registry entries to try then to ask the system and
Manufacturers of devices as well as checking with the Mycelial forums. Of course, check for the firm - update
Ware. If you can find reliable registry entries to try and need, we can help automate that
process once the information is known.
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.
Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.
Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.
Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.
Forums - a lot of expert real help
http://Club.myce.com/
CD/DVD units
http://www.myce.com/storage/
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
Tags: Windows
Similar Questions
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My laptop is HP with Windows XP, the CD/DVD drive reads "not accessible".
It is HP laptop with Windows XP, say "inaccessible" CD/DVD drive can someone help here?
Hello
-Did you change on your computer before the show?
-What edition of Windows XP is installed on your computer?Follow these steps and check if they help.
Step 1:
I suggest you follow the steps in this article and see if the problem still occurs.
http://support.Microsoft.com/kb/315350
Step 2:
Run the "fix it" article and check if this is useful.
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Media in the CD/DVD drive is not readable (hp DVDRAM GT30L)
Hello guys. This is my first post in this forum.
I already ran the Microsoft fixit CD/DVD drive and the problem is the media in the CD/DVD drive is not readable (hp DVDRAM GT30L). I also tried the DVD in my desktop DVD player and stands so the problem is in the CD-ROM of the laptop.
Hello Blue_Cloud213,
Welcome to the HP Forums!
I understand that the computer is unable to read the CD and DVD. Since you reduced the problem to only one computer, please try all the steps in this document from HP: disk impossible reading disks (Windows 7)
Please let me know what happens. Thank you!
Mario
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Media in the CD/DVD drive is not readable
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device responding drive is empty or the media format is not supported
WINDOWS VISTA HOME PREMIUM SERVICE PACK 2
RANGE OF COMPAQ PRESARIO CQ61 NOTEBOOK PC
- My laptop can read the DVD, but it will not read I try to play any CD. It will be still asking to insert the disc when I.
- See below the report of Mr. Microsoft Fix
I appreciate your help with this. Thank you
Problems found
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
The drive is empty or the media format is not supported
Not fixed
Insert the decipherable by media
Failed
Verified issues
Class filter drivers are corrupt
Class filter drivers are corrupt
One or more specific class filter drivers are missing/corrupted
Checked
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
One or more device-specific filter drivers are missing/corrupted
Checked
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
This device is faced with a problem that it prevents to function properly
Checked
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
The CD/DVD drive have been disabled in Device Manager
Checked
Drive is not assigned a drive letter
Drive is not assigned a drive letter
The CD/DVD drive is not accessible via a drive letter assigned
Checked
Problems found
Details of detection
6
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
Not fixed
The drive is empty or the media format is not supported
Insert the decipherable by media
Failed
Insert a CD or a DVD disc play in the selected CD/DVD drive
Verified issues
Details of detection
6
Class filter drivers are corrupt
Checked
One or more specific class filter drivers are missing/corrupted
Fix class filter drivers
Not work
Remove references to class filter missing/corrupt driver
6
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
Checked
One or more device-specific filter drivers are missing/corrupted
Uninstall the device
Not work
Uninstall the device problem
6
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
Checked
This device is faced with a problem that it prevents to function properly
Rescan devices
Not work
Look for changes in available devices
Uninstall the device
Not work
Assign drive letters to all the readers who have no drive letter
6
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
Checked
The CD/DVD drive have been disabled in Device Manager
Turn on the device
Not work
The device must be activated before it can be used
6
Drive is not assigned a drive letter
Checked
The CD/DVD drive is not accessible via a drive letter assigned
Drive letter
Not work
Assign drive letters to all the readers who have no drive letter
Hello
Well you have studied the issues pretty well. Could be material.
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.A CD/DVD cleaner might help.
CD have a tolerance + - and your must read on the edge outside these tolerances of discs.
They may be delivered, but it is generally more economical to replace the disk.Several good info here:
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014============================================
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
"The CD/DVD drive could not be connected."
Hi all
I have a follow-up question to my previous question. I have a CD with windows 2003 standard which I want to install on my virtual machine. I go to 'Connect' CD/DVD 1 I connect to my $ E, which is my DVD drive. But when I click on it I get the error:
"The CD/DVD drive could not be connected."
What I am doing wrong?
Best regards
Nathan-
Please send me the screenshot of network configuration
ability to chat in gtalk?
concerning
Prakash
-
Dear team,
I use Acer 5740C with TSSTcorp CDDVDW TS - L633C ATA Device.It worked fine, but recently I formatted my drive because the cd/DVD drive driver wasn't loading and he lacked the drive. After formatting, my DVD player couldn't read any CD/DVD and watch as Emoty or balnk. While trying to open with right click, combustion process begin! I tried HARD but cannot be resolved. Set the auto play options and also uninstalling and reinstalling the drive, but nothing worked. Please Helppp.I'm waiting for the solution proper pleaseeee
Hi sergeblache,
Thanks for posting in the Microsoft Community.
I understand that you are facing problems to use the DVD drive to read and write disks, we try these steps and check if it helps.
Method 1:
Given that you've tried the Fixit and relocation of the reader, you can read the article and try manual steps to change the upper and lower filters in the registry settings. Check if this may help:
Your CD or DVD drive is missing or is not recognized by Windows or other programs
Important: The article mentioned above shows you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.
For more information, see the article:
Method 2:
If you have installed a third-party DVD burning software, then Uninstall the same and look for the question.
If you need further assistance, please answer and we will be happy to help you.
-
Satellite A500-141 - the CD/DVD drive will not recognize any disk in the status bar
I watch the DVD yesterday and he played upward halfway through and almost jerky. Ejected and thought no more of him now, the player will not recognize any disc, be it video or sound. I tried a system restore but still the same thing that it is not read disks. Any help appreciated.
Thanks in advance.
Hi quietly,
If your CD/DVD drive doesn't work, how do you have a system restore?
Is the CD/DVD drive listed in Device Manager correctly or you see a yellow exclamation mark on it?
Maybe the lens is dirty and must be cleaned with a Microfiber cloth. Open try CD/DVD and try to clean the lens with a clean Microfiber cloth.
Check this box! -
media in the CD/DVD drive is not readable HL-DT-ST DVD-RAM-GSA-H55L help!
How can I fix it?
Step 1: Please do all the below even if you did before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps and happy holidays!
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
CD/dvd drive reads not not my cd
Windows vista
Hello
Step 1: Please do all the same underneath if you did some before as it is often the total process
which solves the problem.Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista
After starting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
If necessary:
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry
entries that do not fix the resolution of problems and those who "could" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys in my opinion, are those in question - for the CD/DVD drive of course subkeys as
There will be other subkeys in these keys. Do not forget to ask involved specific keys as well as the
Parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
a person with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
The CD/DVD drive does not work. When I put a disk in it just spits it not.
Whenever I try to play a disc it just guard turn off. I looked back to see if the drive was working and he says he is. Well, then why are there no info on the disc at all? It won't even keep the disc inside it will push it over and over again. Please can someone help me? Thank you, Linda
Hello
1. this happens with all discs or any specific drive?
2. What is the brand and model of your computer?
3. the disc contains scratches?
4. don't you make changes to the computer before the show?
Please run the fixit from Microsoft mentioned in the link below.
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
It seems that the issue is with the CD/DVD drive itself, I suggest you to contact the computer manufacturer for assistance.
-
The CD/DVD drive does not read discs
Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc. It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system. I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same. Hope that there is another work around here... Thank you...
Have you tried using other burning software?
Try this free you see if you receive messages.
-
Recovery system on Satellite M70-204 PSM71E. The CD/DVD drive does not work
Hello!
Can you please give me a help and advice on how to solve the following problems:
I got on the last minor problems for three months with Windows Installer: software updates may not always be performed successfully, an error message was issued by Windows Installer on Quick Time, when I started the computer. Apart from him, the computer has been properly runing. I was intending to restore the system with the Toshiba CD in the coming weeks to correct the problems.
But since yesterday, I had a new problem. The CD drive is not recognized in Windows XP.
I tried to repair the driver from the CD player, following the procedure described by Toshiba. It did not work. I don't know if this is a hardware or a software problem preventing me to recognize and use the CD drive and DVD under Windows XP and I don't know or if I can run even more a restoration process.
_ * 1 / if I run a restore process, I think that, initially, the HD will be formatted. How can I be sure that my computer will be able to read the data from the Toshiba Recovery CD? * _ (I have today a computer that almost works. I do not want to be stuck with a dead computer, if the restore process fails because of the CD driver)
_ * 2 / is it possible to restore without using the internal CD player? (using an external CD drive or an external hard drive) * _
Thanks in advance for your help and advice!
I delighted to hear that you solved this Mr. thank you for the comments!
-
I tried to load several games I've played on this computer in the past, but now, it won't record the CD are in, it just keeps asking for me to put the cd. I tried a cleaning upward and uninstalled the program now, it will not install because it can not find the disc. Help, please!
Try running fix:
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problemsIf this work try another challenge it:
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
You can also make manual correction under "Let me fix it myself" Windows Vista -
Why the CD/DVD drive is not detected by VISTA OS: laptop HP DV6000
Tried the system restore, it will not be displayed. BIOS shows is not the CD, but 'my computer '. How can I get the CD/DVD to be detected by the operating system: VISTA Home Premium?
Hello
Try the microsoft 'fix - it' for your problem below
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
and read this information too
-
the cd/dvd drive does not appear in my computer or in other places! so I can't start the CD
After upgrading windws vista to windows 7, I can't find cd/dvd drive in my computer (sony vaio) .plz I can do to fix this?
Hello Rash0411,
Thank you for your message. First start by going to your computer manufacturer's website and download/install the latest driver for your device. We will check the following:Click 'Start' > right click on 'Computer' > select 'manage '.Click on Device Manager.Expand "readers of CD-ROM/DVD-ROM" (you see a yellow!, or you see your drive at all?)If you don't see any of your drive, you may need a bad connection of your drive power to the motherboard or power.Please let us know.See you soonEngineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
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