35%, plugged in, battery does not support

I have the option set to 80% battery saver. However, today, I notice that my VAIO Duo 13 is sitting at 35% battery life and does not load. He sat like this for several hours and remains in this State even after a reboot. How can I get my battery charge again?

I at least temporarily solved the problem. I tried to play around with the method Microsoft ACPI compatible battery control list as described here , but that has not helped. Instead I put the AC off the device unplugged and pressed the button battery Off for 3 to 5 seconds (The Battery Off button is the small hole you see on top of the tablet of basis, under/behind the screen, above the port of AC. Stitch it with a paperclip to press it.) Then I leave the PC sit for awhile during dinner. Also, I unplugged the AC from the wall at the moment. Finally, I have it plugged in the AC. At the same time, I could see the charge LED lights up so it was already good. I turned on the PC normally and the battery indicator properly displayed that he was in charge and the percentage is rising. Sony credit, I received this response a few hours after I thought that myself:

Tags: Sony Computers

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    Hi @gdcgray,

    Welcome to the HP forums! It's a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I understand that you have a battery problem with an error "plugged in, not load ' and the battery does not fresh at all. It'll be a pleasure to help you with this.

    A remarkable work has been done by you by performing a basic troubleshooting before you post your question in the forums of HP. It's always a great pleasure to work with tech-savvy and technically customers sounds like you. Kudos to you for this. I am amazed at your technical skills and levels of technical knowledge.

    It certainly looks like the battery needs to be replaced. However, let's first establish that it is the battery and not the connector of battery on the motherboard that is defective controller.

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    I hope this helps. Please let me know how it goes. I really hope that the problem is solved without hassle and the computer works great. Thank you for being a part of the community of HP. Please let me know if this can help, and if this is the case, please mark this message as a "'Solution Accepted". " Kudos would be also greatly appreciated for my efforts help. You can simply click on the ""Thumbs Up "button. "

    Thank you and have a blessed week ahead!

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    Hello

    You can help us help you by displaying the following information.

    1. the complete model number and the laptop Nr - see web document this HPif you're not sure you how to locate the product number or model number.

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    Hello

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