3545 e: 3545e copy or scan hangs

The printer is HP Deskjet Ink Advantage 3545.

When the tool interface of the printer or computer or before you make a copy, the ramasseherbe scanner diagnostic of the moves right and then stops.  Cancellation of the shows cancellation message printer, but does nothing. When you press the power button to turn off the printer, the scanner head retired left in parking position.

The question arose after the auto firmware update this printer has suggested. The current firmware in the printer is MLM1FN1547AR.

You wanted to change the firmware and downlaoded the HP website HPDeskjet3540series_MLM1FN1449AR_x64_000_003.exe. The wizard does not detect the printer on the USB connection or wifi.

HP print and scan detects the printer both via USB wifi. Scan test crashes at the same point as in the usual analysis. the scan head moves to the right and hangs there to tap.

Test of the scanner glass shows printer status report as no run.

Fine print jobs and has no problem.

Any help is appreciated.

Thank you

Pankaj

At the printer to the HP service center. The problem was a loose ribbon cable.

Thank you

Pankaj

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8600 Premium: Printer leaves black lines during copy and scan from ADF

    I know this question has been asked several times, but whenever I try to copy or scan from the automatic document feeder, it leaves black lines on the copy (with the document on the works of glass like a charm).  I've read through the forums and have tried the advice to unplug the machine and so on, but none of these suggestions work.  Any help would be appreciated.

    Hey @Huskers1,

    Welcome to the HP's Support Forum!

    I see that you have some problems with a line when copying from the document on your Officejet 8600 Premium feeder e-all-in-one printer. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

    1. Get a little water and a lint cloth.
    2. Open the left upper part of the printer, where the document since the charger goes into the printer. It should open up as you opened a book.
    3. With your damp cloth wipe the rubber stamp, the rollers in the cover and the casters on the bottom of this section.
    4. Again open the left side of the printer, as you opened a book.
    5. With your damp cloth, wipe the rollers, you will find inside this section.
    6. Close the upper sections of the printer and open the flat section.
    7. With your damp cloth wipe the rollers and the white bar you see on top of the printer
    8. Clean the glass on the left side of the printer.

    Once all the pieces you cleaned dry, please let me know the results. If you remove the line, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • HP Officejet Pro 8600 more black vertical line when copy or scan

    HP Officejet Pro 8600 more black vertical line when copy or scan everything in the middle of the page

    Hi Clementstl,

    I understand that you have a 8600 Pro Officejet which puts a black vertical line in the center of your copies/scans. I'm sorry to hear you had to deal with this, but I will certainly do my best to help you solve this problem.

    I recommend the rest of this document of vertical stripes, lines or streaks in the Copies, faxes or Scans as it should be in a position to help to cross that line. The most common cause is a small spot of something on the glass of the scanner, so just make sure that when you're cleaning use you as much elbow grease you can collect

    Just to clarify a little further, if the problem only seems to occur when you use the automatic document feeder, you'll want to focus your attention on the small strip of glass that he uses on the left side. If it only occurs when you use the flat glass, you want to concentrate on the large piece of glass he uses.

    Hope this helps, have a nice day!

  • OfficeJet 8600 Doc bac - line down the right margin when copy or scan

    I have officejet pro 8600 premium.

    When I print or scan from the document feeder, there is a line down the right side of the document printed or digitized, about an inch from the edge of the page.

    The line does not appear when I use the flat bed.

    He won't let a line from the original - just on the copy or scan when using the document feeder.

    It happens when I scan my computer or copy to the screen of the printer when using the document feeder.

    I just noticed the problem today.   It was working fine yesterday

    Thank you

    This means that there is a place (dirt or tinted), on the ADF scanner glass. Try to clean the glass of the scanner ADF with fluffy. The ADF scanner glass is on the left side, under the ADF.

  • HP Ps 309 a ADF (automatic document feeder) is good until the last page (copy, fax, scan) food

    ADF (automatic document feeder) is good until the last page (copy, fax, scan) food.

    The last page will scan, copy or fax.  But the charger will not expel the last page completely out of the feeder.  The last page will be halfway on the bottom of the feeder.  I searched this site and a few others and can't locate an answer.  I have seen the centre solution and also files with no joy help...  Help please.

    Try the reset in 'step 4' of this document:

    Reset

  • No copy or scan

    I have a photosmart c410a all-in-one that will not copy or scan. Get "DOCUMENT FEEDER JAM. I tried to unplug the power cord, but that did not fix the problem. Any other ideas?

    Hello jabsr

    This can be caused by some torn paper, residing in the ADF (ADF) documents or rolls Sales in the ADF. I would suggest trying the following article for steps to resolve the error. I would like to know if the problem persists or if it is resolved.

    ' Original jam: clear jam and press OK "Message displays on the all-in-one

  • Photosmart D110 AIO will print, won't copy or scan

    Photosmart D110 AIO will print but won't copy or scan. The printer screen bounces to 'Copy' without copying. Same problem as stand alone or connected to the computer. Help!

    Try to unplug and plug back in.

    If this does not work, you may have a hardware problem.

    This snack, try this.

    {Insider reset deleted information}

  • 5530 envy: Envy 5530 won't print, copy or scan

    Red 'X' on the lower right part of the screen of the printer is on and printer no longer works. Checked the utility application and was advised that black cartridge that is low on ink. Change cartridge. Utility program says ok now all levels. Tried to align, but although the printer display says 'printing', 'X' red down and nothing happens. Tried to print, copy and scan with similar results. Printer says it works but nothing happens. Have restarted printer and computer (iMac) without success. HELP please.

    There is no error message. The screen on the printer actually said 'impression' and the 'clock indicator' was renewable, but nothing was happening. When the operation has been cancelled and another operation selected is the same - no error message and everything seemed to happen normally, but nothing. Checked for paper and and cartridge jams - clear at all.

    Repeated undo operation retry printing a certain number of times and after about the tenth time, no reason apparent, it printed! Check all the other functions - all normal. A overall good wifi connection.

    Gremlins?

    Thank you for your help.

  • HP Photosmart 6525 Just out of the box: do not copy or scan.

    I just bought and set up a new 6525 Photosmart all-in-One Printer.  It copies fine, but crashes when trying to copy or scan.  I placed my document on the glass, tap the copy on the touch screen, enter desired copy quantity then select 'color '.  The display immediately reads "start copy" and work/timeout icon turns constantly - once as long as half an hour.  At the same time the touch screen and the Cancel button are not admissible. I have to turn off the printer so that it can stop.  The problem is the same when trying to scan.  I buy a lemon, or is there a solution for this?  Also, I am slot than Win 7 Home Premium 64-bit.  But it has been an autonomous operation which does not, in my view, interface with my PC.  As I said, it prints OK.

    Resolved: The printer in question was defective.  I got at Costco, he traded for a new.

    It does everything it is supposed to do (until now).

    Yay for me, I guess.

  • HP Envy 5530 ceased copy and scan but still printing

    Whenever I try to copy or scan HP Envy ends up with a whirling blue circle and the only way I can stop it is to disable HP Envy or turn off the power.

    I have reset by putting off power HP Envy countless times.

    I reinstalled the software/driver x 2

    I fixed the permissions of the drive on OS X

    I restarted OS X several times.

    Nothing has solved this problem, which I didn't last week. Help!

    Found printer was still under warranty, talked to Technical Support and it's a hardware problem.  Replacement on its way.

    Thank you.

  • Can my HP Deskjet 3520 e-all-in-one printer/copier/Scanner "scan to file"?

    All HP printers/copiers/scanners scan so I can create a file on my laptop for what is copied?  I think buying a refurbished, given that all previous HP scanner/copiers/printers worked without problem.  I replaces one that I bought about 9 years ago. Thank you!

    Hello

    Scan and copy are two different functions: to the scan function, you can save scanned images/files to your computer and to copy funtion, it copies and gives you on the discharge papers. Back to your question: Yes, it can create and save files to your computer using the scan function.

    Kind regards.

  • PSC 2110 white than yellow when copying and scanning

    Anyone have any ideas why my printer PSC 2110 sees white yellow, when the copy and scanning? For example, when a copy of a white paper with black text and color, white background yellow comes out if I choose the color copy. I did a full reset, but it does not solve the problem. Is my only option to buy new. ? =(

    Well, it was unblugged several days (Don't now, how long it should) and a full reset again, just to make sure (don't know if that makes a difference), but now it works normally. White is now white and not yellow. Thank you.

  • HP Officejet Pro 8600: Document feeder causing vertical lines in copying and scanning

    When I copy or scan via the document feeder I get two vertical lines on the copy or scan.  How can I fix it?

    Hello @aadmin, hope you are well!

    Thank you for becoming a member of the HP Forum. It's a great place to get help from the community, to get suggestions and find what has worked for others.

    I understand that you are facing problems while scanning / copying using the ADF. Please, try the following steps to resolve this problem.

    1. Make a blank copy using the ADF. Ideally, you should get a blank document with the two vertical lines.
    2. Keep the page out on your dish / the main scanner bed facing you.
    3. Follow the line or streak on the paper to the box on the ADF glass is the origin of the problem. Carefully clean the thin "strip of lid of scanner ADF white' and 'the band glass ADF Scanner' with a damp lint cloth.
    4. See the figure below. 3 is the glass Strip ADF & 2 is the white cover ADF scanner.

    These measures should be the case, I would like to know the results.

    See you soon

    Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

  • Color LaserJet MFP Pro200: Only a picture scratched when copying or scanning

    Whenever I'm doing a scan or trying to copy a page, all I get is a page with thin stripes, up and down. I did a last, I tried to make a copy in color. I have a page of stripes coloured accordingly. Others I made black so the stripes are only black and white. It does if I do a scan or try to make a copy of something. I did scans with success until last week. Do not know what is happening. Thanks for any help.

    Hello @awestruck,

    I understand that you are experiencing quality problems when scanning or copying on your HP LaserJet Pro 200 M276nw MFP color. I would like to help you today to solve this issue of quality. If the question scratched image produced through both the dish and the ADF on your computer, then your printer is probably affected by a power or programming problem. If the striped image problem occurs through the dish or the ADF, but not both, then there is likely debris sweep across which is at the origin of the defect. Can I please you follow the steps below to resolve this issue.

    • Problem 1: Striped Image occurs in the dumpster and automatic document feeder:

    Step 1: Check of power:

    Please ensure your printer is plugged directly into a wall outlet for power. Power strips and surge protectors can cause HP printers lack power and will not work properly. Once your printer is plugged directly into a wall outlet, please run a test copy to see if the problem is resolved. If the problem persists, proceed to the next step.

    Step 2: update Firmware:

    There may be one occurring problem of programming of the internal Firmware in your printer. The Firmware is the internal "brain" of your printer. It determines what the printer is and how the printer it. If there is a corruption in your printers programming it can cause problems with your machine performance. Can I have it please click here to download the latest Version of the Firmware. Once the Firmware has been downloaded, please follow the instructions on the screen to 'send' the latest Firmware for your printer. Once the Firmware has been updated successfully please test scan and copy functions to see if the problem has been resolved.

    • Question 2: Striped problem occurs of the bucket or the ADF, but not both:

    Step 1: Clean the machine and check the settings:

    Please click here to access the appropriate support material. Once the document opens, please run through the procedure to search for tasks or debris on the glass flat or the mechanism of the automatic document feeder. Once the troubleshooting is complete please try to copy and scan to see if the problem is resolved.

    Please reply to this message with the result of your troubleshooting. If the problem persists, please let me know if the lines problem since charger document both flat. I look forward to hear from you!

  • C4795 Scanner error, impossible to copy or scan.

    After replacing the color cartridge, tried the alignment process, received the message "print the alignment page...". "and that's how it goes. I leave the alighment and I get the error "Scanner, impossible to copy or scan. I performend power down hard recycle several times and still get the error message Scanner, turn on again. I don't know what else to do. I need to be able to scan documents. Please help if you can. Thanks, Ron

    I tried all the recommended resolutions and none of them worked. Now, I have a C4795 printer and went out and bought a new AIO Printer/Scanner/Copier.

    Thanks for the help.

    Ron

Maybe you are looking for