C4795 Scanner error, impossible to copy or scan.

After replacing the color cartridge, tried the alignment process, received the message "print the alignment page...". "and that's how it goes. I leave the alighment and I get the error "Scanner, impossible to copy or scan. I performend power down hard recycle several times and still get the error message Scanner, turn on again. I don't know what else to do. I need to be able to scan documents. Please help if you can. Thanks, Ron

I tried all the recommended resolutions and none of them worked. Now, I have a C4795 printer and went out and bought a new AIO Printer/Scanner/Copier.

Thanks for the help.

Ron

Tags: HP Printers

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