3FO error in HP E-1000
Help!
In November last 28,2013, my father brought a laptop HP E-1000 for me as an advanced Christmas present.
the E-1000 HP has an AMD processor and Windows 8 monolingual installed operating system.
That's happened? Last week, I use it regularly with my friends, we used it after that, I simply put it in fashion 'sleep', it stayed like that for an hour, after an hour, I opened the lid to use it again, but he was hanged, there was only a black screen, no cursor, no nothing, just a black screen Uni...
So yes he hanged so I thought to make a manual restart by holding and pressing the power button until it turns off. He died. I restarted, but it got stuck on the loading screen, the blue HP Logo with a loading circle, I left it like that, finally it starts up the screen of Windows 8 lock after 4 hours, it took hours before it starts, I know that something s up...
So I looked online for a solution, many have said that I need to "freshen up" using the recovery of Windows 8, no problem! When starting, I clicked on F11 Menu troubleshooting, click "Refresh", it has restarted the same screen, but with the text "refresh your PC (-%). ', so I sit back and wait.
And now, here's the problem.
Refreshing configuration goes from 11%, he suddenly stopped by itself, no, the laptop is plugged in, more it has the blue/white led indicating that the battery is fully charged. I decided to repeat the process. I clicked the power button, a message saying 'Check media' is appeared, and then here, the mistake of 'install the OS' 3F0.
If you ask, Yes, my laptop is obviously still in the title of the 1 year warranty period because it is just the age of 5 months.
If you ask too much, Yes, I dropped my phone once, but it was screen first, then there was a 0.5 inch tooth in the lid, and during the 1st week of January 2014 (what a great way to start 2014 ), there was no damage from this fall, I ran all kinds of tests to drive HARD and the laptop I know and there was no damage There was no sign of the death of the HARD drive, the laptop is really really quiet whisper.
For now, I have all files on it because it's the summer, so no school, does not project. The only thing I fear is the laptop itself and my collection of things stored in the HARD drive that took me years to collect.
I ask here because, even if it is under warranty, I'm sure the store will classify the damage under the "negligence of the customer" and they could charge me very expensive fees for repair (you know the Philippines, hehe)
Hello TheEarthBender,
Welcome to the HP Forums!
For the error message you get, this means that the hard disk must be replaced. I strongly suggest to contact technical support at 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from the number in your area http://www.hp.com/cgi-bin/hpsupport/index.pl, for any repair or replacement options that can be made available to you as your laptop is under warranty.
Kind regards.
Tags: Notebooks
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