4.7 HP Device Manager: HPDM finding Thin Clients

I'm trying to implement HP Device Manager 4.7 on a newly configured Windows 2012 R2 server.

I am replacing a Server 2008 R2, where HP Device Manager works perfectly on our network.  In fact, if I uninstall HPDM on the new server and reinstall it on Server 2008 R2 I can always access all thin clients.

The only difference I see in the facilities which is for some reason any gateway in HPDM is not a subnet mask.  Research of the device are not lacking, they don't sell anything or simply continue indefinitely until I have Cancel.

Any help would be great.  Thanks in advance.

Just to confirm: you did turn with HPDM 4.7 on Server 2008 R2 successfully, but not the right to 2012 R2 server?

Is your Windows 2012 R2 server with more than 1 NIC card? Could you please assign a specific NIC loca in the Gateway Configuration window and see if that fixes the problem?

Otherwise the logging level value please DEBUG and post the gateway.log when start HPDM Gateway

Tags: HP Desktops

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