Cannot find CD/DVD drive in my computer on Device Manager. CD - DVD does not work

Similar Questions

• CD/DVD does not work under Vista

  I have a laptop Compaq Presario F700 under Windows Vista Home Premium.  For the first year and a half i have owned my laptop, my CD/DVD drive worked perfectly.  A month ago it has stopped working completely.  It does not appear in my computer or Device Manager and it does not open.  I don't think that the drive is defective because it will open when the first Compaq screen shows up, but when the Microsoft Corporation loading screen is up, it stops working.  I used Google to good use, but none of the solutions I found worked.  I tried to delete upper and lower filters but they aren't there, and I tried all the solutions Microsoft Fix - It nothing works.

  Any help is greatly appreciated

  Hello

  Reader might indeed have gone wrong.

  Check with support from Compaq and their forums for known problems.

  Compaq - Support
  http://www.Compaq.com/country/cpq_support.html

  Compaq (HP) - Fourms
  http://h30434.www3.HP.com/PSG/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• The CD/DVD does not work with El Capitan 10.11.5 on Macbook Pro

  Hello everyone, I spent the time to research on the here and the other site on why the CD/DVD does not work with El Capitan 10.11.5 on MacBook Pro mid 2009. This discussion forum has said that he will not work with the El Capitan software. Any idea or suggestion? Back to Marverick or Yosemite? I tried to use SMC reset, restart, recovery and still the same issue.

  I thank in advance.

  ~ Mike

  I have my doubts that the (10.11.5) software is the problem.  Are you sure that the DVD player is simply not defective?  Have you tried to clean the lens?  What is the State of the disc?

  Your best option may be a date at a bar in engineering of the Apple store for a FREE evaluation.

  Ciao.

• My CD-ROM/DVD-Rom drive & the Bison Webcam built into my laptop. Does not work after I upgraded from Vista home premium to Windows 7 Home premium.

  My readers Optiarc DVD - RW AD-7530 ATA Device DVD/CD-ROM & the Bison Webcam built into my laptop. Does not work after I upgraded from Vista home premium to Windows 7 Home premium.
  Although of course, the CD-ROM drive worked during the upgrade.
  I noticed that when I turn firstly on the laptop, the last two lines of the front entry from Windows 7 are the following.
  PXE - E6i:Media Test Failure, Check Cable
  PXE - MOF: Exit PXE Rom
  During the audit of each Properties in Device Manager devices", I learned that they both work correctly.  In the list in the printers and the @Devices the only Webcam shown is also a "USB 2.0 Camera"
  Can someone help me please?
  Best regards
  John

  Besides what abdelhak says:

  The message of PXE boot that you receive when you start your computer has nothing to do with your CD/DVD-Rom drive. Your computer uses a PXE boot method to attempt to load Windows from a location on your network. Since you do not have this configuration, it is safe to ignore it. If it slows down the startup time of your system, contact your manufacturer and ask them for instructions on how to "disable PXE Network Boot of the BIOS.

  Hope this helps,

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I installed Windows 7 Ultimate (32 bit) on another computer as my old drive crashed. The old key that I entered does not work. What should I do?

  My laptop crashed and I started my laptop to another and installed Windows 7 above.  I tried to activate with my old Windows 7 Ultimate key (which was on my dead computer) but it does not work.  What should I do?  Hope I didn't buy the new Windows 7 key.

  Windows 7 Ultimate come preloaded on your old computer?

  The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

  -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

  -OEM Licenses are tied to the computer first you install and activate it on

  -OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

  -OEM versions does not move directly from an older Windows operating system

  What is OEM software? :
  http://support.Microsoft.com/GP/oemsupport_1/en-GB

  Licensing FAQ:
  http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx

  You may need to consider investing in a new license if this is the case:

  Windows 7 - version comparisons:

  http://Windows.Microsoft.com/en-us/Windows7/products/compare-editions

  MS Windows 7 store price:

  http://store.Microsoft.com/Microsoft/Windows-Windows-7/category/102

• my dvd does not work

  When I insert my dvd nothing happens no answers from pc

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Computer is very slow and IE does not work all the time.

  I bought a computer from my old employeer.  He is doing all sorts of things, or should I say not to do all sorts of things.  It is very slow and IE does not work all the time.  They have questions arise and ask if the administrator oks things and other things like that.  It came with any disks.  I would like to wipe, clean and load a new disc, but I don't know where to find the disc or if I can do it.   Can someone please?

  Hello

  Proceed as follows to contribute to these two questions. You can probably buy the disks of Vista machine to system or get
  the former employer to do it for you if necessary.

  Try these and it can also be a good idea to update your main drivers later. The General corruption can also play a
  role in this issue. And even the TCP/IP stack might need to be refreshed.

  What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
  machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

  If no joy there's something blocking perhaps.

  Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

  Close and restart IE or IE with no addons

  not better?

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question (toolbars are BHO).
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only.

  http://www.Malwarebytes.org/

  --------------------------------

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------

  Departure - in the search box, type-> order

  at the top of the list to find COMMAND - CLICK RIGHT to it - RUN AS ADMIN

  Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

  ipconfig/flushdns

  nbtstat-r

  nbtstat - RR

  netsh int Reinitialis

  netsh int ip reset

  netsh winsock reset

  RESET

  That resets your TCP/IP stack

  --------------------------------

  Maybe need of these:

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• my cd/dvd does not work I get a code 10, the devices are not detected what do I do to fix these problems

  I went to the automated correction, it but still no change

  Hello

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Please make all below even if you have done some before as it is often the set of operations which solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• Satellite A100: Recovery DVD does not work

  I want to restore my Toshiba Satellite A100 laptop to its original factory condition, but the DVD that comes with the package of recovery does not work...

  I have load to start computer press F12, and it starts on the DVD. It says "Loading RAMDISK Image", after which I am told by Toshiba customer service there should be options to clean up the hard drive or restore Windows XP.

  However, after VIRTUAL disk, I see a cursor on a black screen, and then the laptop off and restarts. After the connection, NO CHANGES made...

  What is the problem with that? How can I really use this recovery DVD?
  Someone help me please.

  Thank you.

  Hello

  The recovery procedure is not difficult.
  Just try to boot from the recovery CD or DVD and follow the Guide on the screen line.

  Your problem is very strange. You have created all the partitions on the HARD drive?
  I put really t know why your recovery CD doesn't work properly, but I think you should try to completely format the disk (also partitions), then try to boot from the recovery CD.

  Don't forget that the laptop is in the boot mode. (don t mix the standby or hibernation mode)

• CD/DVD does not work on Pavilion dv7

  Hi, I have problems with my DVD/CD drive - it does not work. The charger opens upward and when you insert the disc, it make noise running, but nothing fits. When I opened my computer tab there is no indication of CD.

  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Vista

  Check if the drive works now.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  

  Kind regards

  DP - K

• DVD does not work error message CDDCDW TS-L633N windows G - 72 7

  I've been using HP inside the computer, I was told I have a problem with my windows G72 7, the number who came to fix is CDDVDW TS-L633N I need help to fix, drive DVD My simply not want it work appers to load but nothing shows

  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Check if the drive works now.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Kind regards

  DP - K

• CD/DVD does not work on gateway NV53 running windows 7

  I know that this was published last year, but the responses, I've tried.  Run a repair on my pc does not work either because despite how different CD/DVD I put in the drive not "detected" any of them. The green light showing it tries to read the disc, but never makes it past the jerky noises.  The disc icon may appear for a second but never sticks... nothing works.  Please all responses as given precedents.

  Hello

  Looks like a hardware problem, I suggest you to contact the computer manufacturer for assistance.
  http://support.gateway.com/us/en/support/default.aspx

• Satellite U300 - 15 p CD/DVD does not work after installing Win 7 64 bit

  Hello guys...

  I have a portable Satellite U300 - 15 p with 4 GB of memory.
  I installed Windows 7 64 bit one mouth a go and after that, the DVD player does not work!
  Someone knows this problem?

  TKS

  This is the error

  SOFTWARE FOR DEVICE DRIVER HAS NOT BEEN INSTALLED SUCCESSFULLY
  * PLEASE CONSULT THE MANUFACTURER OF YOUR DEVICE TO HELP GET THIS DEVICE INSTALLED *.
  HM-ETmSE DGDGAM GSE - E1eNe ATA DEVICE * X * a failed

  Hello

  You must remove the upper and lower registry key filters.
  First remove the CD/DVD drive device manager.

  Then go to the registry and remove the filter top and bottom of this key:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}

  After this reboot of the laptop.

  For more information, check this:
  http://support.Microsoft.com/kb/270008/en-us

• Satellite C855 - 17M - CD/DVD does not work

  Hello

  I have a Satellite C855 - 17M. nd that the cd/dvd is not working.
  I tried upper and lower in regedit but the file is missing, and said it also the format is not supported.
  Any 1 help me pls pls.

  Thank you very much

  Hello

  What exactly do you mean by not working do not?
  You have problems reading the disc or write data on the disks?

  Which discs have you tried and you have a few problems with the disks?

• Windows 8.1 installed on my HP Pavilion g7 &amp; Player DVD does not work

  Hi all, I installed Windows 8.1 on my HP Pavilion g7 and now my DVD player does not work for some reason, ideas? I tried troubleshooting and it detects that there is a problem with the USB - IF USB Host Controller xHCI driverfor.

  THX,

  GSlice

  Hello:

  I would try each of the steps in resolution 2, 3, 4 and 5 on the link below.

  One of them can work.

  http://support.Microsoft.com/kb/314060