403 on photosmart 5520 server connection error

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• HP Photosmart 5524: Server connection error 403

  Hello

  Can someone help me with the error message above, I keep getting when trying to scan to e-mail please?

  He was perfectly fine until last week.

  I tried to uninstall and reinstall the printer software/driver. I tried the email address and add it again. I tried to unplug the power supply and then plugging it again.

  It drives me crazy, please help

  Thank you

  Hey @newstar81,

  Welcome to the Forum from HP Support.

  I see that you are unable to scan to email with your HP Photosmart 5524 e-all-in-one printer.  I would like to help.  I have a few tips that could restore this functionality.

  When users encounter this type of problem, I recommend that they start from scratch with their configuration.  You can reset your wireless, webservices and scanning to E-mail settings is one fell swoop by the factory default restore * printer.

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased.  For more information about custom addresses ePrint, click here.

  Here's how to fill this reset:

  • In your printer's front panel, press the key to
  • Touch tools
  • Touch restore to factory settings

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  Then, tap the scan icon and enter the e-mail address you want to scan to.  Then, recover the PIN than you should automatically receive and complete your scan to contact the installer.  Ideally, if you are able to get this good service will be fully functional.

  Please let me know how the troubleshooting went by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• HP 5520 server connection error when you try to activate ePrint

  Have been troubleshooting hours +++ printer is on the same wireless network the MAC version 10.6.8 can I print from the Mac.  ePrint Setup does not work.  where can I get the e-mail address of the printer?  What should I do?  I tried in vain to use the address of the printer in my browser - can't find it.  Help, please.

  I understand that you're having trouble getting web services to activate.
  Follow these steps.
  
  1. open the internet browser type printer IP address.
  2 should bring you to the status of the printer page.
  3. Select the tab network at the top.
  4. left side select network.
  5 and then address of network selection left hand side (IP)
  6. under DNS address Configuration select manual DNS server.
  7. for favorite enter 8.8.8.8
  8. for alternate enter 8.8.4.4
  9. Select apply. You can get a warning saying that this could break the connection which is very good.
  10. turn the printer off for about 30 seconds and then try to enable web services.
  
  Let me know how it goes.

• HP Photosmart 5520 411 server connection error

  Hello

  Does anyone know how to solve Server connection error 411.?

  I have a Mac, and until recently still for more Mac Wireless scan was fine. Without wire is connected and the computer scan is enabled. The e-mail address and the PIN is correct.

  Thank you very much

  Thank you, turning the router waits for at least 60 seconds and turning them back on and then turn on the printer works!

• 403 server connection error.

  I have a HP Photosmart 5520 connected wireless to a MacBook Air. (Wireless through an Airport Extreme) Everything worked fine and now when I try to scan to e-mail, I get a "Server Connection Error 403." I downloaded the latest software drivers Apple to HP and no change. Scan to computer works, but not scanning to e-mail. Any advice greatly appreciated.

  You may need to perform a full semi or partial reset on the printer. This will completely reset the printer to the way it was when you bought it. However, I can't post those steps on the forums because it is against the policy of HP.  If you are interested in these steps, let me know and I'll send you a private message with them in it.

  Thank you

  Kyle

• Server connection error: 403

  I need a solution for the server connection error: 403. I know that there is a work around.

  Hi Straightlake, I want to help you with the problem you are experiencing. Could you please tell me what printer we work with as well as the operating system on your computer?

  Thank you.

• Server connection error:-1 there is a problem connecting to the server... hp photosmart 5510

  HP photosmart 5510 e - while a printer B111a

  Windows vista 32-bit

  connection error message-Server error:-1 there was a problem connecting to the server, press Retry or ok to continue

  No changes have been made to my operating system

  Try to add new applications with eprint center of my Compaq Presario CQ60 laptop to my HP printer. Computer tells me that the new applications are there and ready to use, but printer says 'server connection error "? I followed all the instructions to connect to the wireless router, but I'm not sure how to connect to the "Server"?

  The steps below a usually resolve the problem you are experiencing:

  1. unplug the power cord at the back of the printer.

  2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).

  3. wait 20 seconds, then plug the router (and the modem, if necessary) in.

  4. wait for 30 seconds, then plug the printer back and power.

  5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.

  These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):

  1. tap the wireless at the top of the screen of the printer and note the IP address.
   
  2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.
   
  3. the printer status page must be open.  Click network in the upper part.
   
  4. click on networking on the left.
   
  5. Select the Proxy settings.
  Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
  If you receive an internal system error, refresh the page until it loads the proxy settings.
   
  6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.
   
  7. click on the network address (IP) on the left.
  Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.
   
  8. leave automatic IP IP address Configuration.
   
  9 change the DNS address to the manual DNS Server Configuration.
   
  10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.
   
  11. click Apply and you should get a success message.
   
  12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.

  Let me know if you have any additional questions. Thank you!

• B210A Photosmart - server connection error and does not connect to the wireless router

  I have problems setting up and to connect my router to my new printer b210A. Everything goes well with the initial configuration, and when asked to connect to the network at the start, it works. Then he said that the printer requires updates, downloads of updates, reboots, asks me if I want to activate eprint and as soon as I said 'Ok', I get a "the server connection error" and it is then no longer connected to the network. When I get out of the "server connection error" screen and attempt to reconnect to the network, he says 'Success', prints a Test report wireless, but never connects.

  It's the 2nd printer that I have had in a week, given that the person of HP online chatting told me my first printer had problems of "hardware", after experiencing the same problems and I'll be recommended. So - I did, and now I'm running into the same issues. The number of 800 was NO HELP - after recommended I have unplug and reconnect, then telling me there were server errors (when the printer was not connected to the network).

  We will set an IP address of the printer with a special focus on DNS domains:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). You can find the beach DHCP from the router using its internal settings page or in its manual. Use the CD that came with your router or type the IP address of the router (ends para.1) in a browser.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway

  -For the first DNS 8.8.8.8 and 8.8.4.4 for the second use.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• Server connection error

  Series of photosmart HP 7520. -J' am trying to scan a document to send and keep getting the message "server connection error" despite the fact that WiFi is showing as connected. I'm not very good with technology! Can anyone help please?

  Hello Alleycat1. I understand that you have a problem scanning to e-mail, about the connection to the server. If you follow the troubleshooting in this HP document, the issue should be resolved, as it contains troubleshooting for this error message: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=4022328&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c02524629-11%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  If these steps do not resolve the problem, I would like that you follow these troubleshooting steps (assuming you're the App on the front panel of the printer):

  1 Select the Web Services on the Panel forward, then settings.
  2. Select "delete web services" and wait as the services to be eliminated.
  3. Once finished, you will return to the home page.
  4. Select the Web Services icon on the printer and go through the steps of installing Web Services once more.
  5. you will receive a more recent code. Later, you can use this code to add the printer to your account eprintcenter.com hpconnected.com / using this code.

  6. you can, or that you may create another email address.

  7. try a different scanning to e-mail using the app.

  Please notify me when all troubleshooting is done, and I'll continue to help you if necessary.

  Mario

• How repair there is an Apple ID server connection error?

  How repair there is an Apple ID server connection error?

  Where to find similar solution anwer?

• Web Services problem - server connection error

  Hello world.

  When I try to enable Web Services, I get an error. I am connected to internet (WiFi) and the connection is ok.

  The error is:

  Server connection error

  The printer could not connect to the server. Check the internet connection and try again, or enter a proxy address.

  I do not have a proxy, and the internet connection is ok! Why do I have this problem?

  Thank you very much.

  We will set an IP address of the printer:
  
  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). You can find the beach DHCP from the router using its internal settings page or in its manual. Use the CD that came with your router or type the IP address of the router (ends para.1) in a browser.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the bridge and the first DNS. Let the second white.< the="" dns="" could="" be="" your="" problem.=""  if="" this="" does="" not="" work,="" try="" google's="" dns="">
  -Click 'apply '.
  
  Now, stop the router and printer, start the router, wait, and then start printing.
  
  After that, you will have to redo 'Add printer' using the new IP address.

• Server connection error:-1

  I restrained this forum and I tried everything I could find and has been suggested.  I can simply not the web-based applications to connect.

  1. I have restored factory settings

  2. rebooted router

  3. Enter the IP address printers 192.168.1.84 and began to establish the connection.

  4. Add a static DNS 8.8.8.8 and 8.8.4.4

  5. I restarted everthing in the House.

  I always get the same exact error for the server connection error:-1 when I try to access the web based apps.

  These used to work fine and my daughter loved print his page 'of the day. "  It has just stopped one day of work and no matter what I try it will not connect.

  However, the printer works fine on PC Windows 8 and the iPad or the iPhone.

  Please help as we would like to again access coloring Disney pages.

  Well, try to change the network ipv4 only protocol

  you need to get the ip address of the printer first, and then open any web browser, then try typing the ip address of the printer on the url, after that go to the network tab > networking > network protocol > check on ipv4 only > apply

  If it does not work.

  try going into the menu of web services and delete web services and then re-enable back.

  PS: it will remove the ePrint printer address, you can no longer use the same address of electronic mail of the printer, if customize you it.

• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• Photosmart 7520: Scan to email - server connection error

  Apologies for another post on this subject, I worked my way through the various fixes but none have worked.

  Scan to e-mail worked very well - we use it quite regularly. Then, about 3 or 4 weeks, we got our first message "error server connection." I'm not aware of nothing to bud in our home network, where we use the printer.

  A moden is connected to an Airport Extreme (82.1.132.1, DNS 194.168.4.100 IP / 194.168.8.100). The printer is connected wireless. We can print and I see that the printer is registered on the network.

  I tried:

  1 Manual IP and DNS: IP 10.0.1.249, DNS 8.8.8.8 / 8.8.4.4

  2. as stated above, but DNS changed to 194.168.4.100 / 194.168.8.100 - the same as AirPort Extreme

  3. automatic IP (10.0.1.7) but manual DNS (both variants above).

  After each change, I stop, wait and restart the printer.

  Printer series no TH417710CJ05YY

  Firmware ELM1CN1434BR

  Version of the firmware fix 20

  Country/region 31/1

  Any suggestions?

  Thatnks for taking the time to read this post.

  Hello

  My apologies for jumping.

  For HP to feature Web Services, firmware ELM1CN1607AR must be installed for the printer.

  Download and install the latest firmware below, then check for the difference:

  http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5286642/swItemId/OJ-113641-5

  Kind regards

  Shlomi

• Re: Server connect error: 901 &amp; 403 -.

  Have photosmart 5520 e. Copier have scanned a document some time ago. Tried to scan again using the same procedure, but each attempt stops after document loading with the message: there was a problem connecting to the server. Turned off the printer and power cord unplugged from the wall. Turned on again, still the same message. What should I do now?

  Thanks for the suggestions. Don't know what happened here. We are in the very poor signal area. Roof antenna, improved for a while then reception signal went to a bar only, useless. At phoned technical support, they did a job on the end of network. Improved for some time and again to the poor to no signal. Taken modem and I touch in a good reception area and so worked on I pad. House returned, plugged the modem to antenna and there was all of a sudden 4 bar reception and is even after 3 days. I tried to scan, works perfectly. Moral of the story. Take your modem for a player occasionally!