416 error and im going crazy

I tried several times to get one of my creative install cloud programs and it downloads fine and then throws a 416 error with support check when you try to install.

On the support page, he suggested I look in the logfile to see what who went wrong, but it isn't one at all. I scanned the whole pc for all *. log.gz files and can only see those from a year ago, when I installed cs5.

I tried as admin, change the path to the adobe Download Manager, Manager redownloading to adobe download.

PC is running windows 7 (64-bit).

I hope someone can help because it sends me in turns

416 error may indicate that Adobe Application Manager has problems to resolve the address of the server it is trying to download from.  Using OpenDNS or any type of firewall or security software?

I also recommend that you continue to review your Setup logs.  You can find directions on how to get there to solve problems with install newspapers | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Tags: Adobe

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