4620 OfficeJet won't print in black.

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• 4620 OfficeJet won't print black

  My printer does not print anything in black. I replaced the cartridge black and tried everything to troubleshoot print quality and troubleshooting blank pages printed without result.

  I tried using Mac OS X 10.8 and Windows 7 64-bit, with the same results.

  @PetuniaJH

  Because it's a 4620 I would advise calling HP hotline, regardless if it is no longer under warranty...

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/getting-the-latest-firmware-amp-product-updates/m-p/3326035

  Phone numbers

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  

• HP Officejet 6500 Wireless print with black ink

  HP Officejet Wireless 6500 won't print with black ink. This printer as worked perfectly for years. Now, all of a sudden, he leaves by using black ink. All other colors are working very well. Any ideas?

  I tried several cleanings and reset by pressing on # and 3 when turning the power on. Nothing works, but the ink levels are declining due to all the cleanings trying to get this thing to work.

  I have it!

  I have searched all over the internet for a solution to this problem. Some people have the right idea, but not how to implement it.

  Problem: Black ink doesn't print all colors print but not

  Reason: for black print head is clogged.

  Implementation of solution:

  Set 920 ink jet cartridges in cartridge print head which is held in place by small arm on the right side of the ink cartridges.

  1. remove all the ink cartridges. I didn't want them to dry, so I wrapped them in plastic wrap.

  2. lift the arm and remove the print head cartridge.

  3 rinse the WHOLE print HEAD under a stream of water. I know it sounds crazy, but it will work. I thought it was best to rinse all the (not only black) because if I did not then the ink left any color would dry up and clog in any case!

  4. I leave the printhead to dry for about an hour, BUT IT DOES NOT WORK. When I handed the printhead my 6500 gave me an error message that it could not find the head of printing or something like that. I thought I ruined which was the risk I was willing to take. I went online and searched for a replacement at low prices. I immediately ordered it. But I have excluded the old printhead to dry just in case it is water which made it unnecessary.

  5. four days later I received a new printhead. Before I opened the package I tried the old an new AND IT WORKED! First, I installed the old print head cartridge, then each of the inks. After having done that, the 6500 did the rest. He went on a very long print head cleaning and alignment. He gave me the message "Please wait. Printer preparation occurring. »

  6. when the cleaning and alignment end it automatically prints a test page. It didn't look perfect the first time, but it was close. The message I got was, 'success. Alignment with success. Recycle or discard the printed page. Press Ok to continue. "The problem was that the ink cartridges were emptied of this whole process, even though they had about half of the ink when I removed them left. I changed the ink cartridges and did a cleaning and a level 2 cleaning and alignment. It worked!

  7. because I could not return the new printhead that I am now in case of failure of the print head for another reason.

  I don't know how long it will take to dry print head after rinsing but I know works of 4 days. Perhaps a few days would have been sufficient. If someone does and less time please let others know here.

  If you don't have success using my method, at least you know it will solve a new printhead. I paid about $35 for a new.

  Good luck!!

• HP 3522 won't print in black

  HP 3522 won't print in black - all new cartridges - replaced black for printing Sun and, now, not at all - has retried original cartridge - all basket original hp.  Tried every hp online help - none worked - out warrentry as on March this year.

  Thanks for the reply nc4159!

  I will send you a private message to explain what I would like to then if you are unsure how to check your messages on the forum this post, has instructions.

• OfficeJet 6500 E709a won't print in black

  All,

  Printer operations were normal for the last year, until today.  Printer has stopped printing in black; test document printed in red, yellow and blue, but black only is not the book.

  Had a spare cartridge, tried.  No change.

  Tried the function to "clean the print head" in the Toolbox, and the message is "basic features drivers seem to be missing or nor configured '."

  Next message says "off print driver, click 'next' to install.  I clicked on "next" and get a repeat of the first message "... basic features. ».

  Not tried allows re - install printer but 2 way comm, and the installation wizard would allow me to continue.

  It is on a 64-bit Windows 7 system, more than one year old [just out of warranty...!] and has been flawless so far.

  Any thoughts?

  Thank you very much!

  See if this utility will help question:

  http://support.HP.com/us-en/document/c02762273

• OfficeJet pro 8600: printing with black cartridge only

  I just replaced the black ink cartridge (the other colors are exhausted and still in the machine) but I want to just print in black, but it won't let me - please advise

  This isn't what you want to hear, but you will need to replace the color cartridges as well.  The 8600 Pro Officejet has separate ink supplies and a replaceable (but expensive) print head.  If the printer works (in black only) with one or more color exhausted it can damage the print head.  To avoid damaging the printer hangs printing if one or several colors are exhausted.

• Ofice jet pro 8500 has more: officejet pro 8500 printing in BLACK when a color is out.how t usually do print in black only?

  8500 will not print in black only when one color is out. How to print in black. I tried to reset the color management to just black but it still won't print. the page is coming from my asus laptop wireless

  The Officejet 8500 has individual inks with separate printheads and "plumbing" to connect.  It requires ink in all colors to keep the plumbing for all air and/or damage the printheads.

  Not the answer you want to hear, but you will need to replace the depleted cartridges.

  The here document contains information on how the ink is used, in the terminology of this page the Officejet 8500 is an IIC printer.

• OfficeJet Pro 8600: Print in black ink only

  I don't have an option to print only black ink. The option does not appear on the print screen. I have the ability to print two-sided but not black only. I use OS X Yosemite 10.10.1

  Hello
  Follow the steps below to print using black ink only:

  1. from the application used to print, click the file menu and select print.
  The print window is displayed.
  NOTE: The print window might be minimized: click Show details to display all available parameters.

  2. to access the color options, click on the drop down menu, listed under the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  3. Select Type/quality paper in the menu dropdown.

  4. click the triangle next to color Options of spending parameters.

  5. set the color to grayscale field.

  6. set the Mode to grayscale in black cartridge only.

  You can save the settings for later use by clicking preset > save current settings as preset.

• OfficeJet 8625e: 8625 Officejet won't print duplex automatically

  The Officejet 8625 CAN print double-sided because it does when HP sent an update of new NBC, but when I try to print my file, it offers only two-sided manual.  I don't have time for that.  How can I get it to automatically print double-sided.

  The default value for the installation of the driver may have been that the duplexer is not enabled.  You can activate the duplexer as follows: click Start, devices and printers, click with the right button on the Officejet Pro 8625, the properties of the printer, the parameters of the device, Installable Options. the value of the duplex unit to installed, apply, OK.

  You just this once (unless the driver is reinstalled).

• CP1215 won't print in black

  My HP Laserjet CP1215 print not black (even in black and white mode).  The cartridge is fairly recent and has left more than 1,000 pages.  I'm unable to print documents.  The leaves come out blank or they will show as the colorful items.  It's something new.  FYI - my color cartridges are low, but still have pages left.

  Thanks for any help!

  I hope you do well welcome to the forum.

  GO HERE and upgrade to the latest firmeware if not already done. Click here and select your operating system e.g. Win 7

  I'm not positive that this printer supports this tool but let see if it is the case. GO HERE  Assuming you are using windows XP or later)

  Hope this helps and please let me know if I can help you further;

  RobertoR

• OfficeJet 4630: 4630 Officejet won't print black ink

  My Officejet 4630 is 6 months old. I bought it when my previous HP printer (which was more than 2 years) stopped printing black ink. This printer is doing the same thing. I searched the forums and the internet for a solution, nothing works.

  I just changed the black ink cartridge today because he missed. I put in a geniune, brand new, HP black ink cartridge. Print the page alignment and the black ink was very uneven/faded. I scanned the pagae alignment and it has 'failed '. Printed a new alignment page, no black ink at all on this one. Then of course, the scan which has as well. I went through so many pages of reports to the printer, print quality, printer alignment pages, it's RIDICULOUS. I took the cartridge out and put it again. The printer off, he turned his back. NOTHING WORKS. This printer, which I paid a lot of money for, turns out to be useless!

  I'm NOT going to 'send this home' which seems to be the only solution I've found that I have not yet tried. If there is no solution for this problem that I can do myself so this printer is crap and I don't want that. And if this is really the case, I will never buy an HP product again because this is the SECOND time I had this problem. What is an unreliable product and brand.

  If anyone has a solution for this, I would be acknowledging the entry.

  I have exhausted the alignment and clean the print head options with no fix. However, I found a page on HP (a little hidden and I can not find yet) who said to get out the black cartridge and place the face upward all night. I did that last night, put in this morning and boom, new black ink printing!

• HP Officejet 4620 all in one print in black. I want color prints.

  I tried different things and can not get my printer to print in color, only black.

  If cleaning print head prints black only, either your color inks are out or the printhead to the color inks is dead.
  1. check the ink level on the printer, (key to dial, and then ink information) or you can print a "printer status report."
  2. If the ink level is reported OK, then the print head must be replaced.

• 7500 a OfficeJet won't print from the Internet

  My printer portable e-all-in-one Officejet 7500 a wide can suddenly will not print on the Internet after that only three years ago. What could be the problem and how to fix it?

  Thank you very much for this information.  Welcome to the forums.  Have you tried using another browser?  Like, if you use Internet Explorer from now (blue e icon), try Google Chrome or Firefox or vice versa.  So it is rare that you get a problem where you cannot print from the internet it is likely an internet option.  You can go to tools > > Internet Options > > and see what your security settings are defined on (they are maybe too high).

  You can also click on the button "print...". "and see which printer is trying to print or to search for error messages.

  Once again, this is general advice only.  If you would like more information, I have to know the name of the web browser you are using (IE10, Chrome, Firefox, etc.) just so I can give you more details because I'm always happy to help you.

• How can I make my officejet 6500 a print in black and white only?

  I am trying to print documents, not photos, in black and white.  The computer is a Macbook Air.  I'm looking for the manual, and I don't see how to set up printing black and white document WITHOUT PRINTING FAST current of AIR.

  Thanks a lot for helping me with this.

  I prefer, if possible, to make the default for printing black and white documents (which are not fast drafts). ***

  Hi @presentmomentum,

  Thanks for getting back to me.

  Here's how to adjust the color temperature:

  When you go to print a document, click on "Show details" (next, where it says PDF). Then click on 'TextEdit' and click on 'Type/quality paper.' From there, you can select the grayscale, black and white or color and toggle various levels of quality (Normal, Best project). If you use the grayscale function, you can choose just to use the black cartridge only.

  Let me know if it helps. If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the "Thumbs Up" icon below by clicking on "Accept as Solution" (this will help others find the solution).

  Thank you for being a part of the community of HP.

  Have a great day!

• OfficeJet 5742: 5742 OFficejet won't print as it is impossible to connect to the Instank ink

  I have an Officejet 5742 and I currently ' printing as whnever I send somehtign I get the following error message:

  -Cannot print. Connect the printer to HP ink instant status update.

  When I click on connect, I get the following error message:

  -L' printer is currently being updated.  The process to take several minutes.

  The printer is connected to wifi.

  Thank you

  I followed all steps successfully... but it has not solved the problem! I got instant but exhausted ink cartridges my pocket money I got a large print job. I bought a larger and now have encountered this problem. I installed the 'new' printer according to the instructions, but it is still saying it needs to update and then just does nothing.