500-420qed Pavilion: PAVILION 500 420 DESKTOP HARD DRIVE REPLACEMENT

Hello

It seems that the hard drive in my almost new Pavilion (just after the warranty) 500-420qe is out.  When I turn it on, I can hear it but the screen goes black.

I ran diagnostics and got a FAILURE for Hard Drive short DST hard drive 2.

What size hard disk to I need to replace?  I can't find this specification.

Any suggestions on where to buy one?

Thank you!

Hi@KatL,

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Want to the specifications of the hard drive that needs to be replaced. Is this fair?

I will definitely help you.

Please take note of the specifications for the HARD drive you need to install on the PC.

• Size: 1 TB

• Interface: SATA

• Rotation speed: 7200 RPM

Let me know to learn more.

Resolv_S

Happy to help you. I work for HP

Please click "Accept as Solution" if you feel my post solved your problem, it will help others find the solution.
Click on ' Bravo Thumbs Up ' to say 'Thank you' to help!

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