550 error limit speed

Our company keeps getting the following error when sending emails in batches to our staff;

Smtp1 #550 Pulse: too many messages sent in the last hour

Some messages continue to pass, and I can't find a trend. Our ISPS (TalkTalk) said that it is not a question to their end but a Microsoft SMTP.

We use a catch-all (POP3 e-mails) and distribute to our network through Microsoft Exchange Server 2010, which runs on Microsoft Small Business Server 2011.

I check this morning and domain IP or society are put to the index.

Any help/advice would be much appreciated.

Thank you

I don't believe them.  Probably that you were talking to a first level tech support script-reader.  If a situation is not included in the prepared list of problems, more help tech ISP default response is to blame the operating system.

See http://www.emailaddressmanager.com/tips/email-rate-limit.html for a general discussion.  This is what Talk said Talk - 3500 recipients per hour or 250 if you relay--> https://ttb.custhelp.com/app/answers/detail/a_id/662/~/what-are-the-restrictions-on-the-talktalk-business-smtp-outgoing-mail-servers%3F these limits may vary depending on the level of service you pay for - or they may have changed since this page was written.  This site, for example, said that Talk Talk is limited to 500 recipients per hour or 6. 1500 e-mails per period of 24 hours-->https://helpdesk.experisys-it.co.uk/index.php?pg=kb.page&id=85.

How many messages is usually in one of your lots?

How big complex are the messages in terms of content (for example, a lot of pictures or attachments)?  I have a relatively slow download link and when I send a large batch of messages, I usually have no problems if messages are large - because the upload speed limit the number of messages that the server sees per unit of time - but if it's just a one or two line email, I often disconnected in the middle of the lot.  I've always attributed this running in one of my ISP's sending limits.

Call and ask your question to be reassigned to a level more than technical support knowledge.

If you are not convinced, and still think it's a matter of Microsoft, ask here--> http://social.technet.microsoft.com/Forums/exchange/en-US/newthread?category=exchangeserverlegacy&forum=exchange2010

or here--> http://social.technet.microsoft.com/Forums/en-US/home?forum=exchangesvrsecuremessaginglegacy

Tags: Windows

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