"Compatible" black and tricolor cartridges of HP 60XL online still not being accepted by D110a!

1. product name and number: HP Photosmart e-All-in-One D110a printer.

2 operating system installed (if applicable): Windows 7 Home Premium 64-bit.

3. error message (if applicable): "Cartridge Incompatible."

4. all changes made to your system until the problem occurred: I literally lived "wringer" on this printer, trying to get all of the features to work.

Finally, after dozens of hours of troubleshooting, reconfiguring and update the D110a works well, but it will accept 60 HP ink cartridges but still will not accept HP 60XL cartridges I bought at HP year last online; the HP site where I bought cartridges listed 60 and 60XL ink than those available only compatible cartridges.

Any advice on how to force the D110a accept 60XL cartridge?

Any advice on how to proceed to get my money back or get HP to send me replacement 60XL cartridges that are compatible?

I feel ripped-OFF... and I do not think that HP will stand behind their product.

NOTE: The Code of Mississippi does not any limitation period imposed by HP for products with latent defects or sold by fraudulent (whether due or not) misrepresentation because I believe is the case here.

Thanks for your comments!

Hi HectoRocker4

Cartridges are guaranteed for 2 years from the manufacturing date. I suggest that you contact support phone HP you may qualify for replacements.

Hope this helps, please let me know how you go

Thanks, Ciara

Tags: HP Printers

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