6500 went a printer icon while offline connection-not on the screen
just got by impression-5 minutes later when I tried to print again, it will not be printed denounces in offline mode
have win 7 - its plugged into usb port
I tried hps solution 1, 2 and 3 tried print and scan doc
checked to make sure everthing is plugged
tried to restart thanks
Hello katt6,
I understand that you receive a message saying "Printer offline" using the Officejet 6500 a. I will do my best to help you! Please make sure that you followed all the steps in this document from HP "Printer is off-line" Message appears on the computer and the printer does not print: Windows 7
Please post your results, I will be looking forward to hear from your part have a good night!
Tags: HP Printers
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http://Windows.Microsoft.com/en-us/Windows7/working-with-network-files-when-you-are-offline
http://Windows.Microsoft.com/en-us/Windows7/understanding-offline-filesYou will not delete files when you sync unless Sync Center tries to sync with a file that has been deleted. If you have set up a partnership of synchronization for synchronizing files in two different places (for example, between a computer and a mobile device), Sync Center will keep the same set of files in both places. If you add or update a file in one location, Sync Center also will add or update it in the other location. Similarly, if you delete a file in one location, Sync Center will delete it from the other location.
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Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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Hey @dennistaphorn ,
Welcome to the HP Forums!
I understand that you have questions about the? icon on the front panel of your printer.
The? appears on the left side of the control panel when you are on the home screen of the printer. It allows to access the Help menu that give information about the printer you and useful guides related to the printer. This button is normal and does not indicate an error on the printer.
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