7310 all-in-One: connecting the HP Solution Center to all-in-One

Similar Questions

• OfficeJet Pro 8500 All in one – disappear from the HP Solution Center guard

  Background:

  I have two HP all-in-one devices, at the office of one while a 8500 A909a and at home and Officejet 7310 all in one.

  My Dell laptop running Windows 7 Professional 32 Bit.

  I had the laptops and printers for several years, the two were connected through connectiosn fine wired via routers with printing/scanning also up and running by the HP Solution Center.

  If I work in the office and he wanted to scan a document I woul open Solution Center and left two printers would come to the top. I could click on the installed 8500 in the office and it worked fine. Even if I was at home I opened Solution Center, click the 7310 and could very well sweep.

  Problem:

  In recent weeks the 8500 keeps disappearing from the HP Solution Center. He still appears in Control Panel and other applictaiosn of windows like Word and I can print again, BUT not is more visible in the solution Center.

  I load the installation of the driver software (recently downloaded from the website of HP, file name OJP8500vA909_Full_14 (1)) and charging/install the 8500. It takes about 20 minutes to make. The 8500 appears then, but with a suffix like Officejet 8500 (7) after him in the solution Center.

  I can scan then very well but the next day when I start and get to the center of the Solution, it has disappeared again. It's infuriating and wastes a lot of time.

  Please tell us what can I do to load the correct software once and for all for allowing me to use two printers without them disappearing from the solution Center.

  Thanks in advance.

  Hi HPhep42,

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  Driver and complete software of HP Officejet Pro features

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  Update Adobe Flash Player

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• HP Photosmart C4480 all-in-One gives the HP Solution Center error

  Hello

  I have a HP Photosmart C4480 all-in-One printer. I also have a laptop HP Compaq Presario CQ60 with Vista.  These two are under the age of one year.

  I just used the ink contained in the supplied start with my printer ink cartridges, so I replaced the. The problem that I was going on even before I replaced the cartridges.

  When I run the HP Solution Center, it says at the top:

  "HP Photosmart series C4400

  Disconnected! »

  When I click on the Toolbox, it gives me an error will appear: "the computer is unable to establish two-way communication with the device.

  Well, it is certainly connected and it prints, copies and scans very well.  I'm used to be able to check on my ink level. Now, the solution Center think my printer is not yet connected.

  Any ideas?

  Thank you!

  HP Envy m7 running Windows 10.

  Simply click on the star

  Thank you

• Cannot get the HP Solution Center to load for officejet pro L7590 all-in-one printer

  Unable to get the HP Solution Center to load. Have an officejet pro L7590 all-in-one connected wireless (through the router) on my new computer Windows 8 but had to deceive it calling it a direct connection.

  I have a new computer with Windows 8.  I managed to get my HP officejet pro all-in-one L7590 printer connected and working with software downloaded from HP.  During installation it placed an icon on my desktop (the old format disktop I love) to the center of HP solutions, but when I try to open the Solution Center a message indicates that the installation is not complete.  When I try to install more software it brings back me to the orginal installation and indicates that the device is already installed.

  I want to clarify again once my choice of installation was directly connected even if it is wireless via a router.  It was the only way I could make it work.

  The Network Configuration page was just that you will find the IP address, but you have this.  It is not as important now.  Now that I've shown you a method to help you analyze let us begin the process is not easy to get the Solution Center works again.

  I was very happy to find an official document on your computer Windows 8 and the solution Center.  I think this should help you when you select your operating system on this page.  It is titled "The scanning device estintrouvable and other related errors" and will be a little better explain what you need to try to get the Solution Center to work once again, I am.

  Let me know if you have any questions concerning one of the steps here and I will do my best to answer those as quickly as possible. I do not know a few things to do if it does not, but it is certainly the best advice to try first.

• HP 4315 all-in-One: application of the HP Solutions Center in point 8.1 of Windows

  Windows 8.1 installed and reinstalled driver for HP 4315 All In One.  The HP Solutions Center's application is not found and I can't locate it on the web.  I followed the link to HP, but the solution Center wasn't there.

  Hello

  Only a set of available drivers for your printer for Windows 8.1, the HP Solution Center is not available for any later operating system.

  You can find no workaround available HP solutions Center below:

  http://support.HP.com/us-en/product/HP-OfficeJet-4315-all-in-one-printer/1138382/model/1138383/document/c03467277

  And below, you can find no workaround available for the box program to HP tools:

  http://support.HP.com/us-en/product/HP-OfficeJet-4315-all-in-one-printer/1138382/model/1138383/document/c03467279

  Kind regards

  Shlomi

• All-in - one Photosmart C8180: I'm unable to use the HP Solution Center to scan a document into the computer.

  I downloaded the updated driver that is located on the HP site for this printer. I uninstalled and installed this driver three times. I keep getting an error message when I use the HP Solution Center to scan a document to a PDF file. I restarted the program, rebooted the computer and reinstalled the software, as had been suggested in the error message.  I'm losing my patience! Anyone have any ideas as to the cause and the solution to this problem?

  Hi @AMDK,

  Thanks for getting back to me.

  This is a document of support that has alternatives for scanning when Windows 10 does not work with the software of the printer - Scanner without HP (Windows 10) software.

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

• 8500 a909n all-in-one: could not find a way to install the HP Solution Center after upgrade to win 10

  Grateful for help in finding a way to install the HP Solution Center after upgrade win10.  The installation CD original will not auto-run and when seteup.exe forced to run from the DVD, offers 'output' as the only item on the menu.  The HP support web site offers only the "HP Print and Scan Doctor for Windows" I have installed and tried to run several times.  Pretty frustrating.  Prints OK from normal applications, but am really struggling to analyze.  Any help appreciated.

  I have a 8610 who worked during the first weeks perfectly under windows 8.1.

  After the Win 10 update, it does not work.  The installer who "sees" the printer on the wireless network, impossible to install drivers or programs.

  Hate to say it, but I think we're out of luck until HP fixed their software.

  Very ironic because they don't have that tell of these printers are compatible with Windows 10 messages.  Technically, that's true; It is their software that isn't.

• Suddenly won't scan hp 8600 function, and the hp Solution Center does not connect?

  I have been regularly using scanning, copying and printing to my HP 8600 printer features 4/1. All of a sudden when I click on the printer icon only functions of the printer are listed. When I click on the HP Solutions Center (which I have not had to do was s/u w / a previous printer) the message says: HP Solution Center cannot run b/c your device installation is not complete. PLS, connect the cable usb or re - run the Setup program from the installation to a network installation CD. If this does not work...

  I insert the CD, re-directed the s/u and nothing has changed. Please notify.

  HP 4/1 8600

  Windows 7

  I see that you have had previous HP products, Katharine. I'm glad to know that you have the software installed for the 8600 with success now.

  However, the center of Solution software you used with the previous units is more used to the 8600. The software installed for the 8600 should have placed an icon that resembles the printer with the name of the printer it labeling on your desktop. This icon opens the wizard of HP printer with options to control the printer.

  Good impression!

• Just keep the HP Solution Center and remove all other HP software for printer?

  Hello community,

  A few months ago, I have download my printer driver for the version of Windows 7, so I installed. But it comes with all the software, including HP Customer Participation program 13.0, HP Document Manager 2.0, HP Smart Web Printing 13.0 software OCR by I.R.I.S 13.0 HP Imaging Device functions 13.0, HP Photosmart Essential 4.51 and HP Solution Center 13.0. I have even all this software with the exception of the HP Solution Center 13.0. First of all, what is an OCR software? And secondly, can I remove all the software, and keep the HP Solution Center 13.0, this work HP Solution Center yet?

  From my experience it should not affect other components, it only affects the use of the specific component

• The printer and settings tabs in the HP Solution Center tool box, do all the windows.

  Tabs tool box, in the HP Solution Center, and the printer settings do not appear in these windows.

  I check to see if there is another way to access the settings of the printer before I ininstall and reinstall the printer and the HP software.

  Windows Vista

  DeskJet F380

  Previously worked

  Thank you!

  Hey @HoopsHopes ,

  Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.

  I'm gathering that you have problems with your HP Solution Center and seek advice before uninstall/reinstall.

  My advice would be... to do a uninstall and reinstall. This you will get the updated version and save you to address the problem that you are experiencing. If you need help to uninstall it and reinstall, let me know.

  Can't wait to hear back on your part.

• How to add HP Photosmart 5520 to the HP Solution Center

  Can someone tell me please how to add my new HP Photosmart 5520 in the HP Solution Center.

  My other printers HP added autumatically when I installed them, but this one did not.  I have spent quite a long time and can't find anything on how to do it.

  Thank you

  pinkcloud

  PinkCloud,

  Welcome to the HP Forum.

  You must install the full features software for your printer: Printer Wizard (the new name for the Solution Center) is installed as part of the installation of the printer software.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open e-all-in-one printer, HP Photosmart 5520 drivers
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to testify and say thank you.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good patch or solution to your Question, click accept as Solution !

• Why the HP Solution Center will not find the printer and then closing?

  I reinstalled the HP Solution Center Suite software for my Officejet Pro L7590 (all-in-one) on my wife's computer and was able to print but the solution center not working anymore.  Then, I connected the printer to the network and the driver/software installed on my computer.  I am able to print as well, but when I open the Solution Center it says "Products HP undetected" and then closes.  I have Windows XP Pro on two computers and before that I did a reinstall of the software on my wife's computer, everything worked well.  Where should I go from here?

  Thanks for the Document of all possible solutions.  What I found was the "Digital Imaging Monitor" wasn't not and by going to the directory C:\Program Files\HP\Document Imaging\Bin and find the run file hpqtra08.exe, clicking on that and pressing the key ENTRY, the digital imaging monitor started and the icon popped up in the projection of bar good lower program that it is running.  Once who was running, I was able to open the HP Solution Center to my scanner, etc.

  The only problem I had was when I restarted my computer, the Document Imaging Monitor does not open and the icon show up in the lower right of the bar program.  So this time I went in the directory C:\Program HP Imaging\Bin, click once on the file hpqtra08.exe , then created and right click a shortcut icon on my desktop for this run.  Now, whenever I need to use the HP Solution Center I double-click on the icon that I created that starts the digital imaging monitor and then I am able to open the HP Solution Center.

  Of course, there is a defect in the installation but I reinstalled the program 3 times without success so I'll stick with manually from the digital imaging monitor, because I know it works.

• Problem with the HP Solution Center

  Hardware: ASUS Eee PC laptop

  Photosmart C410a Prem (All in One)

  OS: Windows 7

  32 bit

  This morning, the HP Solution Center worked perfectly.  This afternoon, opened it to scan and instead of the name of the printer, the following appeared $FriendlyName$

  Could not repair, so uninstalled printer and all the drivers, software, etc.

  Installed the printer with the 'full installation' who says he understands the solution Center.  Connect printer, scanner works, but there is no access to the scan function of the computer without the Solution Center.  To print using print files.  Solution Center does not appear in the programs anywhere.

  Help, please!

  Thank you.

  SThomas826, I would like firstly to uninstall the printer from the computer entirely. First unplug the USB cord (if one is used). Then make sure that all related files or programs are completely deleted or removed from programs and features, devices and printers and Device Manager. Then, restart the computer.

  Do not connect the USB cable until the software asks.

  Then go to http://goo.gl/y346H and find your appropriate drivers and software for your particular printer model. They are all available as free downloads. You will want to use the "Full Feature" of the software version.

  I would like to know how it goes!

• HP Photosmart Premium C410b disconnected in the HP Solution Center

  My printer is showing continuously until as disconnected in the HP Solution Center.  I tried a number of things in this forum to sort out and spent several hours on this issue, but without success.

  I am running Windows 7 (64-bit), and the printer is connected wireless to the network.  Print to the printer works, but there is no connection inwards for scanning, etc.

  I have:

  -uninstalled and reinstalled the software (including work around the bug in the downloaded installation program that looks for files on a CD drive path rather than where they were extracted to);

  -connected to the interface html to address local IP and run network test on the printer, to confirm that it is properly connected.

  -added to the firewall exceptions for all ports and HP applications referred to in the http://support.hp.com/us-en/document/c01856593 and even tried to add an exception to coverage for all incoming & outgoing of the MAC address of the printer ports.

  If I disable the firewall and then reboot the PC then Solution Center connects to the printer, but disconnects once the firewall is rebooted.

  The firewall is part of Panda Global Protection 2013 safety.  There seems to be a firewall issue, but anything that can open was.

  I had the same problem intermittently with my firewall previous, although related to the firewall it seems to be a problem with the Solution Center software.

  I'm generally an advanced home user and searched this forum, but have now run out of ideas on this one

  Well, I wanted to check just to be sure, so that we can eliminate the easy things first. But if you think it might be a firewall, that may be all right, I'm going to write below the information you will need to open all those printing and scanning of ports.

  You will need to either contact the supplier of the router or the firewall client to open them if you don't already know how do it yourself as it varies from one to the other.

  

  Let me know how it goes!

• I can't do the hp solution center work properly. How can I fix it?

  When I click on the HP Solution Center a message error poster that says "no HP devices have been detected.  "Solution Center HP close now." The printer is HP Photosmart C4180 all-in-One.  Operating system is Windows Vista 32-bit.

  Hello

  Please follow the steps listed in the following document and reply back with the results.

  http://support.HP.com/us-en/document/c02468684

  Thank you