7640 envy printer e-all-in-one: 7640 envy printer e-all-in-one: no fax tone

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• HP ENVY 7640: all new HP ENVY 7640 gets msg "Printer busy" when you try to fax doc to computer

  All the functions of the printer I checked so far work very well: copy, fax directly from the printer receive fax, scan to computer, etc..  But I get msg "Printer busy" when you try to fax doc to computer.  My installation conforms to guide: distinctive ring (double ring), I phone DSL and voice on the same line, using same USB cord and USB installation as I did with my just-replaced Officejet 6500 a.  Line number two.  When I call the number assigned to fax from my phone it double rings and sends fax tone.  Why get 'Print occupied' msg?

  Thank you, for your advice Sanal.  It was good advice, but it was the same steps that I had performed several times over the last few days.  It was also the same steps as your colleagues made when they took my computer in 12 hours of chats on Sat, 10-1.

  After submitting an online support request, fill out an information form and obtain a case number that I got phone contact (888-747-8338) yesterday (Thursday 10-7) w/another of your colleagues (Dennison) and during a 2 hour session he did not recommend, without success, then uninstalled the 7640 WANT and also the old HP 6500 has software installation re-installed, always without success.  Finally, he decided to reset the printer, a procedure that is not in any documentation I have or which has been described in troubleshooting online that I could find on your website, but it is true, my research is not comprehensive, just a vast.  It was something I had to do it manually, with Dennison tell me over the phone how to proceed using the console printer poster and associated buttons.  I had the feeling that it was a last resort, and fortunately, he finally managed!  I can now fax documents from my computer!

  Sorry to not return you earlier, you may have resulted in the same solution over time, but it would have taken to always back and forth.  In any case, thank you for your response.

• HP5610 All in One Printer and for some reason any fax does not work

  * - Original title - the printer does not properly

  I have a HP5610 All in One Printer and for some reason any fax does not work.  What could be the problem?  I don't have the CD installation disc.

  Hello

  To provide a proper resolution, I would need more information on your side.

  1. what operating system is installed?

  2. don't you make changes to the computer before this problem?

  We can refer to this article and check if that helps.

  Unable to send or receive Fax: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01670485

  You can also ask your question in the Forums of HP Support (scanning, fax and copy): http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/bd-p/Scan

  Thank you.

• Office Jet 6500 (All in One)-Modem, fax and phone on one line

  How to make connections of cables for that the 6500, the computer (dsl) modem and the phone can share one telephone line?  Instructions for the 6500 show must be connected directly to the phone jack and the other devices are then connected to the 6500.

  Would this work?

  a. telephone jack using #1 port on back on officejet 6500 connect.

  b. connect another line of port #2 to the rear of the officejet and divide it to modem and phone.

  Any help would be greatly appreciated.

  You'll forgive me explained is not setup and operation. When you receive a phone call, your answering machine will answer the call first. Once he does, the fax will listen to the call and hear fax tones. If she hears fax tones, it will pick up the call and start receiving the fax. If she does not hear fax tones, it leaves you alone the phone call. This is why the TAM must be connected to port 2 - EXT and the TAM to answer the call first the value.

• How to tell Windows7 that my printer is also a scanner and fax?

  IAM configure mode 64-bit Windows7 and have a HP Color Laserjet all-in-one printer 2840.  The only driver is a generic driver of «PCL64» universal  the doesnot count recognize that the printer is also a scanner and fax.  Any suggestions?

  I think that HP has only 32 bit, XP drivers for this type of printer.

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=445195&prodTypeId=18972&prodSeriesId=445194&swLang=8&TaskID=135&swEnvOID=228

  mohanad

• Can I find/print a report more of 30 Fax numbers?

  I have a HP J6450 all in a PSC.  I know how to print a fax - but only newspaper, it prints a newspaper that displays the last 30 faxes.  Is there a way to access/print/display more than 30 recent faxes?

  Hello theartdonor

  Unfortunately the printer will remember only the last 30 fax.

• How can I print more than 30 operations on faxes? cc = us

  How can I print more than 30 operations on fax reports?

  Although knowing your printer model could allow us to provide you with a more precise answer.

  Most consumer products keep the last 30 transactions in the Fax journal report.

  As a result, more likely, it's the largest capacity that can keep the memory of the printer.

• HP printer all in one 5742: FAX

  My fax on my HP all in one 5742 printer will not fax the fax plate on top. I did a test and everything is installed correctly.  Any suggestions?   Thank you!

  Hi @moonpie72, thanks for joining the HP Forums!

  I wonder if maybe the question is related only to the feeder and not the software at all. Are you able to copy from the document feeder?

  If not, try the following steps;

  Clean ADF rollers and separator buffer

   

• can I use all in one series printer series to efax instead of fax data modem?

  Hello
  Can I use 'everything in a series' printers (printer, scanner, copier and Fax) to receive faxes in my Inbox? i.e. efax, otherwise let me know on the hardware that is used to receive faxes in computer science.

  You can get an Efax service but it's not free.

  Good luck! Please rate me upward if you find my post helpful. Thank you!

• HP printer OfficeJet 6500 E709a all-in-One series, fax is struggling to send, receive messages

  I just sent a message on the above topic, but I forgot to give my connection - what is AT & T DSL.  The "belonging to AT & T 2Wire box sits next to the printer.   I hope this helps!

  Thank you, again.

  Hi garden200,

  Can you run the fax Test and let me know if everyting goes?  See Solution 1.

• HP officejet all-in-one 4630: fax

  I can't understand how to send a fax to multiple pages when scanning the glass.

  all-in-one HP 4630

  Hello

  Multiple pages cannot be faxes from the top of the page charger with any fax inkjet HP with an ADF, glass flat.

  As a solution, if you send a media that cannot be placed on the charger, you can scan pages of the glass in a single file using the program scan HP and by fax of the digitized document (select the fax printer in the print dialog box).

  Shlomi

• C410 Photosmart all-in-one with fax series problem

  My Photosmart Premium FAX e-ALL-IN-One c410 series does not receive faxes.  It is on the automatic response and the phone rings (with a fax signal), but it does not pick up. Can you help me? I was able to send a fax the other day, but before that was a little more difficult.  I ran the test fax several times and he said: it is spent.

  Hello

  Here is a document that will help you check your fax settings and solve your problem. Since you have already performed the fax test, you can go directly to the #2 Solution.

  http://support.HP.com/us-en/document/c01632148

  Good luck!!

• I want to add my lexmark on the desktop with an icon that opens all options... fax, scan, copy, printing, etc...

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: I want to add my lexmark to desktop (laptop), with an icon that opens the options fax, copy, scan, print, etc... ???

  ·    You have problems with programs

  ·    Error messages

  ·    Recent changes to your computer

  ·    What you have already tried to solve the problem

  Hi paulwarnsholz,

   

  Method 1: There should be a program of control of printer accessible from the Start Menu (Start > all programs), locate program Lexmark, right click > Send to > desktop (create shortcut)

  Check if it works for you

  You can check the link below

  To add an icon

  You might want to know
  To add a shortcut to printers on the start menu, click the Start button, click Properties, and then on the Start Menu tab, click Customize. Select the printers check box, and then click OK.

  Thanks and greetings
  Ajay K
  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• printer works OK, photocopy works OK, fax is working OK, scanning does not work and will not start

  PSC950 HP printer all in one

  Operating system Windows Vista (32) and on a second computer, Windows 7 (64)

  Works fine as a printer, copier or fax, but refuse to work as a scanner. Whenever I try to scan via Photoshop (5) or ABBYY FineReader (9) he does not and gives the following message appears on the printer screen: 'warming' but never heats up to finally start scanning.

  Is there a possible solution on this one?

  Hello trianfill,

  Please complete the steps below...

  • Make sure the printer is ON and then unplug the power cable from the printer and then the USB cable.
  • Wait 30 seconds, then plug the power cable and then the USB cable.
  • Perform the steps in the document linked to Win 7... win7
  • Perform the steps in the document linked to Win Vista... Vista

  Kind regards
  Jabzi
  
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  Your question has been answered? Mark it as accepted Solution !
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  I work for HP

• OfficeJet 6700 premium print date and time on the fax history report

  Running Windows 8.1 on my OfficeJet 6700 Premium AIO H711n fails to print the date and time on the historic report of the fax.  I need this information to check the box of cylinder head of the fax the documents have been sent.

  Hello dcflorida,

  I did not the 6700 but on another machine, I had to 'reset', time and date in the printers preferences.

  If you haven't done it yet, go to Settings/preferences/time and Date on the All in One printer set up (once again if necessary).

  IF your machine does not have the time / date on the history report, it includes it in the Confirmation page?

  Here is the link to the Manual too.